JER8850AAQ Jenn-Air Range - Instructions

Replaced it

I removed all the screws that held the trim and inner frame to the outside window unit first. Then, I removed a protective glass from over the two inner panes. Next after removing the frame that held the two inner glass panes together, I took the broken inner glass pane out and replaced it with the new one. Then basically I just retraced my steps and had the door put back together in about 45 minutes. You just need to pay close attention to your disassembly so that you are able to put the pieces back together quickly.

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.

super easy after watching the how to video you had on it and iam the wife not the husband it was so easy thanks

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

Turned oven circuit breaker off. Removed oven racks. Removed 2 screws from old element. Pulled element out slightly disconnected wires on each end and reattached to new element. Pushed back in and reinstalled the 2 screws, reinstalled oven racks and turned circuit breaker back on. All done in about 20 minutes.

Door was removed very easily. Outside trim pieces were removed. The rest came apart like a simple puzzle. Inside glass is very easily accessed. Upon assembling, time was well under an hour. Shipping was fantastic and I saved close to 200dollars between a service call and a repair.

It is very easy shut off the power yo the stove at the fuse box, unscrew the two screws and pull the element out replace and screw back into place.

I unplugged the cord to the stove. Then I removed the two screws on the broken heating element. Once the screws were removed, I slid off the two wires attached to the element prones. Grab the new element and attached the two wires. Reinstalled screws. Plugged in the cord, and turned on oven. Heating element came on.

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I did not mark wires with their associated numbered connections on the old burner but I did take pictures prior to removing the old burner. This slightly complicated finding the right connections for the wires on the new burner but the photos taken were invaluable in doing so. The placement of burner connections between new and old was different. Additionally, there were 2 connections on new and old that were not numbered. These turned out to be the power to the inner and outer coils and their connections were determined by examining the burners and connecting accordingly. Also, not mentioned in the instructions was a light on the new burner that the old burner did not have. I removed the light and the wire connecting it to the burner and connected the freed new burner connector based on the old/new burner connection numbering. Despite my lack of confidence that I correctly installed the burner, it worked on the first try and I am very happy to have it fully functional again.

We moved into a house with seemingly newer looking appliances. After the dishwasher broke and destroyed our floor, we found out that they were all twelve years old. Amazing the condition they were in after all that time.

The oven was the next thing to break. The hinge snapped, and while we could still use the oven, it allowed hot air to seep out.

So I checked online and lo and behold, I found a hinge for under $20. Wow. Much cheaper than a new range.

The most amazing thing was that I purchased it on a Friday afternoon, and it showed up on Saturday, so we could do the repair over the weekend. I cannot tell you how impressed I am with that kind of service.

We had to take off the side panel which was a pain, but all in all, it was 7-8 screws and swapping the hinge was easy. One of the screws did not want to go back in, so I had to find a replacement, but other than that, it was a pretty easy repair.

Thanks!

oven had to completely come out cause two sheet metal side panels had to be removed to get to hinge.