JDS9860ACB Jenn-Air Range - Instructions

Door was removed very easily. Outside trim pieces were removed. The rest came apart like a simple puzzle. Inside glass is very easily accessed. Upon assembling, time was well under an hour. Shipping was fantastic and I saved close to 200dollars between a service call and a repair.

Removed Stove cartridge from stove-top.

Unfastened bottom screws, I recall 6.

Removed cover.

Removed two screws to igniter.

Used needle nose pliers to remove connectors x 2.

Had to drill to enlarge the mounting screws to new ignitor, then screwed it in place

Connected the two wires to each igniter.

Replaced cover n screws.
Reinstalled cartridge.

Bingo

Remove the door.
Remove screws
Clear out broken glass. Vacuum out small glass shards.
Clean all glass.
Reattach all parts.
Replace the door.
Smile!

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

Bought new hinges as that was the obvious problem.
Below is the removal, installation process for new hinges. Turns out in my case there was nothing wrong with the hinges. Problem was still there after installing new ones. I found that the metal in the door that butted against the hinges was fatigued causing looseness. I ended up compressing the metal back into shape with a hammer. Problem solved but money wasted on hinges.
If you replace hinges. Here is what I did.
1. Open door slightly to where it stops in broiler position.
2. Remove the door by pulling up.
3. Remove two screws in front of hinges that hold them in.
4. Pull range out a few inches for access the remove the side fillers that trim out the stove.
5. Reach in from the side and work hinges out.
5. Pop in new hinges and reattach the 2 front holding screws and the side trim screws.
You are done.

• Removed the oven door (pulled right off old hinges)
• Removed two screws
• Removed broken hinge
• Placed new hinge in place
• Replaced screws
• Replaced oven door.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

Because the stove is over 10 years old the screws were very hard to loosen up and I needed to use WD 40 several times to loosen them,after that it was a snap for a 71-year-old woman.

Still not fixed. Waited about a year for the part to arrive, due to "COVID supply chain issue". Part finally arrived and was missing a sub component (ironically the worn out part). Now awaiting a reorder confirmation that this is being sent along with a return mailing label.
The re-order required me to obtain a better picture of the part from your competitor's web site, to prove the part sent was defective as your site was inadequate. My first call on this issue failed because of an absence of the better picture.
The 2nd call to customer service was very understanding and professional but I have yet to receive any confirmation on this re-order in the past 5 days.

Oven sensor replacement was easy. Thermistor was installed in less than 15 minutes. After installation STILL had "F3" error message. Harness was ok, "Clock" or ECU needed to be replaced. "Computer" is obsolete, no spares available, some companies will rebuilt for $400+. Since the stove was going to the landfill I had nothing to lose by taking the "Clock" apart. It has one chip that is probably the power supply and control chip, another chip is an EEPROM with 128 bytes of storage and the last is a darlington chip that controls the relays. Cleaned up everything that looked like it needed cleaning with alcohol. When I reassembled the unit the pins for the thermistor harness felt loose, so I took it apart, again, and found cold solder joints on all four pins. It must have been there all along but plugging and unplugging the harness finally broke out the solder so I could see it. Soldered the pins back in and now it all works. It's worth a try if you're getting the "F3" message. If the relays on your stove aren't working it would be a good idea to replace the darlington chip. Good luck.

-Disconnected power from oven at the circuit breaker.
-Removed oven door and racks.
-Removed two screws holding element to the rear wall.
-Carefully pulled element away from rear wall, exposing wire leads.
-Carefully detached wire leads with male Sta-Kon connectors from element ends. (Taking care not to break or weaken the wires at the connector.)
-Disposed of old element and placed new element in same position.
-Re-attached leads by very carefully sliding male Sta-Kon connectors into the new element connectors, taking care not to push too hard and bend element wire.
-Gently re-inserted element ends into wall and re-attached element to wall with original screws.
-Reconnected power and tested new element. Element did not heat.
-Disconnected power and looked for collateral damage from original element failure.
-Removed oven from wall, removed rear panel and identified the high-temperature limit switch.
-Removed Sta-Kon leads and checked switch for electrical continuity. It had none, apparently the result of the high current from original element short.
-Obtained new hi-limit switch from Part Select
-Removed and replaced hi-limit switch, re-attached leads.
-Replaced rear panel and reinserted oven in wall.
-Reconnected power and tested new element. Element heated normally.
-Returned racks to oven, re-attached door and done.

Took screws out of the back on the side the sensor was on, unplugged it & took out the two screws on the inside of the oven to release the sensor. Put new sensor in place with the two screws & used one of the adapters to plug in the new sensor. Put screws back in the back panel & turned on the oven which unfortunately is still 50 degrees low. Need a new clock with computer which is out of stock & unavailable. I was an electrician for 25 years so didn't experience any problems. It was a cheap thing to try.

after finding my part and thank god for you guys i recieved it early it only took 4 days to get here i unscrewed my old oven part and popped the new one in easier than making cookies and now i can bake til my hearts content thanks for being there for me
barbara krebs

UNPLUG THE POWER CORD! This particular model is a (slide-in) unit, it was wedged between to fixed cupboards/cabinets. Therefore, there are really no side panels to speak of, this made the repair slightly easier. I simply slid the unit out enough to unplug the power cord and access the right side of the unit. All one needs, at this point, is a Phillips head screw driver to remove a small metal panel installed just below the stove top panel (right side of range), its held with approx. 8 screws. There is one other panel that must be removed as well, (you may want to remove this panel first). It is an enameled-like panel approx. 5" wide x 36" long located at the front of the range (right side) running the length/height of the range (held with 2 screws). Get those 2 panels removed and you will see the spark module attached near center of range just under stove-top panel. Module is attached to a small metal bracket, module has 6 wires attached to it (2 feeding the module and 4 exiting the module to the burners). Bracket screws are nearly impossible to get at (you need a very stubby Phillips screw driver, if you can even get your hand in there). Anyway, I simply released the module from the bracket, then carefully bent the bracket back toward me; to provide work area for my hands. The bracket bends easily and really can't be broken. Now, at this point (using longer needle-nose pliers) detach the wires from the old module (remembering each wires location) or, as I did, hold the replacement module near the existing module and transfer the wires one at a time. Now, slap it all back together as you took it apart. Really simple job, total time is easily/generally under 30 minutes. It may be easier to access the module by removing all the burner components and raising the stove-top? Not sure? I chose not to do the repair that way. Hard part was locating where the manufacturer hid the module on the range. :- ) D.I.Y.ers Rock!!!

The spare part came within two days after I place the order on line. I drew a simple wire diagram of the faulty switch-regulator. Shut off the power to the stovetop, before removing the four terminals on the faulty switch-regulator. I pushed the old regulator up from the center pin and replaced it with the new regulator. The next step was to reinstall the four wire terminals using my wire diagram. Final step was to turn the power back to the stovetop and test the new switch-regulator.