RGB790DEP2WW Hotpoint Range - Instructions

The bolts were below the base of the oven, and very difficult to remove and replace. The directions were not applicable to our unit. The good news was the igniter was correct, even though we had to adapt the bracket.

1) Verified it was the broiler igniter that was damaged.
2) Removed the oven door, the lower pot storage drawer and the top range panel.
3) Turned off the gas supply in the top range area. Pulled the electrical plug-in out of the lower electrical panel (behind the lower drawer).
4) Used the nut driver to remove the two (2) 1/4" screws that held the igniter to the back wall of the oven. I later read in the Use & Care Guide that this is easier to do if the broiler burner cover is removed first.
5) I pulled the damaged igniter away from the back wall, expecting to expose wire connectors or splicing but was only able to get about 6" of the two (2) insulated wires before I could not pull them any further.
6) Therefore, I cut the wires and, without a proper wire stripper, cut about 3/8" of insulation away in order to make a splice between the wiring from the new igniter and the wiring coming out of the back of the oven. Big mistake ..... do not recommend this without using a proper wire stripper! I must have cut into the existing exposed oven wiring on one of the wires such that when I used the twist-on to make the splice, most of the wires (those wound together to form one wire) were damaged and broke away. Unfortuantely I did not find this out until everything was put back together and we (my wife and I) did the test. No results!
7) I took everything apart again and when I tried to pull the wiring back out from in behind the oven wall, one wire came out with the twist-on in tact and the other came out "with no wire attachment".
8) I now had to figure out how to get into the back of the oven to retrieve the "lost connecting wire". It is quite simple when you know what you are doing but no instructions (that I had) advised that the upper back light gauge metal panels could be easily removed to expose the wiring. This was eventually determined and the connections were both made again in a more positive manner.
9) We (my wife and I) put it all back together and this time it was fine ..... just had to be patient while the gas purged the air out of the broiler burner line.
10) Lessons learned: GE made it easy "once you knew how it could be done". I suspect GE feels that service type people should be doing these things but with a 120VAC (vs higher voltage electric type ovens) system why not provide the info for the "do-it-yourselfers" as well?

the electrodes on this model have to be removed before you can raise cooktop, once cooktop is raised remove wire from burner bracket, use needle nose pliers to squeeze bottom of clip,remove &replace with new parts.

They turned out to be 1/4 inch hex head screws. Only after soaking with penetrating oil could we budge them. There must be a special tool to loosen them on the back side where there is no room to get a socket on them and since they are in the heated part of the oven they are almost welded in. We were successful, but could only get one screw back in. So never use your oven with the door left open as I did if you do not want to repeat what happened to me.

First I took out the old Igniter and discovered the part I ordered did not come with any connectors, just bare wires. This is ok but I found myself searching the stores for the correct attatchments. It would be great if your web site gave the options to order these at the same time. This was my first repair of this kind so I had no idea what I was doing. I thought the part would arrive with what I needed to install it. The hardest part was getting the bolts off the under side of the Igniter. The space if very tight and at an angle that a regular took doesn't really fit. What took so long was taking the bolts off by hand. Im a single woman who likes to try to fix things first on my own. My 18 yr. old daughter was in there with me the whole time learning and finally it was her smaller fingers that were able to get the bolts into the new part. We only finger tightened the part because no tools would fit at the curved angle. I love your web site and the ease of finding the part I needed. Its the stove manufacture who made this project difficult by how they place the screws. I will use them for all my part needs in the future.

Removed the two screws that hold the oven bottom to expose the glow element. Also removed the lower draw to get to the connections. The job was only complicated by getting to the two bolts holding the glow plug to the oven frame. Getting them off and getting the new plug on was not easy with standard tools. There was not a lot of room to work the hex bolts and i wound up cutting the old unit out and attaching the bolts to the frame and cutting slots in the new unit so I could slot it in. That worked. The glow plug was the problem and the oven came right on.

Most trouble I had was removing the screws that were located under the bracket. I had to slip the oven door off first to give me more room. Very hard to get to these screws because of where they were located under the bracket. I had to twist and turn the old igniter to get to it. When finally removed, I replaced the old igniter with the new one using my own screws. I twisted the wires together, and replaced the baffles, the oven floor, and then the door. The oven fired up wonderfully! Thank you for your prompt service for getting me the part quickly and correctly.

My repair was easy. The hardest part was trying to get the 2 small screws off and on the igniter. You need small hands or a small, angled socket set. I did mine with the door of my oven still on and maybe that was why I couldn't reach the screws that well. If you can do the repair with the door off, I would say that would be easier. As soon as the new piece was screwed in, it worked on the first try.

Go to utube videos for this are there

Straight forward as per instructions. Removed old igniter, replaced and tested new one and it worked. However, the gas oven would not turn of. Valve may be defective. Knob control is not stripped and turned to full stop. Troubleshooting continues. Part(s) and instructions worked perfectly.

First shut down electric power to oven. remove
oven racks and botton tray. Removed boiler rack and door. Next unscrew 2 bolts holding igniter. remove nuts or cap for two white electric wires.
installed new igniter, hooked backup wires. replaces racks and tray and that was it, job done.

I rempved the top and bottom doors, than the wire rackes followed by the bottom base of the oven. Then I removed the burner cover plate so I could get to the igniter.. I removed the cover plate for the wiring (2 wires), unpluged them, removed the igniter (2 screws). I had to cut the wires on the old igniter and couple the ends to the new igniter and then replaced everything by just reversing all that I did. Simple! Easy!

- removed the oven unit from the wall
- removed the aluminum backplate to expose the wiring
- Removed both glass wire nuts and disconnected the heating element\
- From the front, I removed both retainer screws and pulled the element wires through.
- In reverse order I reinsalled the new wires and screwed on the heating element.
-I reattached the electrical wiring and rear pane.
- I re-installed the unit into the wall.

I was able to access the burner and igniter by removing the broiler drawer. The flame guard was removed with a nut driver and the old igniter with a phillips screwdriver.

The electrical wires had to be spliced into the old igniter wires as they did not come with the factory connectors. However sire nuts were supplied.

After replacement of the igniter with the new one .. it would glow and about a minute later the gas would come on. However the gas from the burner did not light. I had to adjust the bracket closer to the burner to correct the issue.

Note: The igniter is wired in series with the gas valve. This means that it will continue to glow even after the burner lights durning oven operation.

I figured out the problem, ordered the part, and replaced it. Four hex head screws, two wire nuts, and two thum screws latter it was working.