JB968BKB General Electric Range - Instructions
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- Customer:
- emmett from rocky mount, NC
- Parts Used:
- WB21X22134
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
F2 fault code kept appearing on oven
Removed the oven door and shelves. Moved the oven out from wall, so that I could access the rear panel. Unplugged the oven. Removed the five (5) screws holding the rear panel in place and removed the panel. Disconnected the sensor at the connector. Removed the screw holding the sensor in place inside the oven and removed the sensor. Theaded the sensor wire through the rear of the oven wall. Installed the sensor and screw to hold it in place. Snapped the connector from the sensor to the mating connector at the rear of the oven. Installed the rear panel. Installed the five (5) screws to hold the panel. Plugged the oven back in and slide the oven back to the wall. Installed the oven shelves and the oven door.
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- Customer:
- randy from LORETTO, TN
- Parts Used:
- WB56X22160
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Broken inner window
Watched video
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- Customer:
- Tom from FORNEY, TX
- Parts Used:
- WB21X22134
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
F2 Error on Display
The repair was very easy to do. Our oven was showing the F2 error code, which is associated with an over-temperature fault. Upon inspection, the oven was warm, but definitely not beyond the temperature threshold. I researched the issue and found this temperature sensor.
Swapping the sensor was extremely easy. You take off the back panel of the oven, unhook a single wiring harness, and undo some bolts inside the oven, which allows you to pull off the old sensor. Simply hook up the new sensor to the harness, pull everything back through, replace the fasteners, and you're good to go.
Swapping the sensor was extremely easy. You take off the back panel of the oven, unhook a single wiring harness, and undo some bolts inside the oven, which allows you to pull off the old sensor. Simply hook up the new sensor to the harness, pull everything back through, replace the fasteners, and you're good to go.
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- Customer:
- Nathan from BILLINGS, MT
- Parts Used:
- WB21X22134
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Oven Temp. went too high and the door locked. Burnt the food
This temperature sensor is very easy to replace. There are two screws inside the oven in the top middle of the back of the oven. Take these off. on the back of the stove there is a metal plate with 5 screws I believe. Take these off with a nut driver. Then you will see a white connector coming from the spot where you took the other screws off. Take the white connector apart and pull out the temperature sensor from the inside of the oven. Then put the new one in.
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- Customer:
- Chad from FRANKLIN, NC
- Parts Used:
- WB21X22134
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
temp sensor in oven was failing.
I picked the least expensive and most likely issue with our oven that was not indicating a correct oven temperature. I am sure with a 15+ year appliance that the circuitry is on its way out but wanted to give this a try to avoid a new appliance purchase. Oven pre-heat setting takes much longer to finish with the age of the oven. However, after the new sensor the oven will maintain a more even temperature for the cycle.
Removal of the sensor from the inside of the oven is a bit awkward since it is located between the broiler elements at the back but a nut driver was the correct tool and worked fine. A bit stuck with the heating of the connection but pretty simple to replace. Must remove the back first to uncouple the connector. Simplest part of the repair.
At best a temporary fix for a an appliance this old.
Removal of the sensor from the inside of the oven is a bit awkward since it is located between the broiler elements at the back but a nut driver was the correct tool and worked fine. A bit stuck with the heating of the connection but pretty simple to replace. Must remove the back first to uncouple the connector. Simplest part of the repair.
At best a temporary fix for a an appliance this old.
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- Customer:
- Eugene from Hilton Head, SC
- Parts Used:
- WB24T10147
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Burnt Smell
Unplugged the Range and removed the two screws holding down the cook top. You do not need to remove the vent chamber at the rear of the range since the top lifts up about 4 inches. This should be enough room to get your hand onto the plug going to the door switch. Pull off the plug and remove the swich. Pop in the new one, put on the plug, reinstall the two screws and you are done!
Read the thread on "burnt smell" and DO NOT assume it is a burned out element. Follow your nose!!
Read the thread on "burnt smell" and DO NOT assume it is a burned out element. Follow your nose!!
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- Customer:
- Robert from Estero, FL
- Parts Used:
- WB30T10097
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Element burned out while cooking.
Pulled out the range from the wall and unplugged it. (A good time to clean up the cabinet sides & floor.) Found the 2 screws under the cooktop by opening the oven door. Removed the screws and raised the cooktop -- it's hinged in the back. Propped up the cooktop with a spare piece of lumber. (I would have expected to find a fold-out rod to prop it up -- a suggestion to GE.) Noted the positions of the 4 spade lug connectors and removed them gently with a pair of needlenose pliers. Removed the 2 screws from the clips holding the element in place & removed the element. Installation was the exact reverse: clips, spade lugs, front screws. (Then I removed the blue masking tape I had put over the burner knob so we wouldn't try to use the burner while I was waiting for the part to arrive.) Plugged it in & pushed it back in place. Good to go! 30 minutes including the surprise cleanup.
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- Customer:
- Delores from Rocksprings, TX
- Parts Used:
- WB04T10022
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Grease spilled on old gasket----gasket hardened
Simply pulled old gasket from door and pushed new gasket clips into existing holes and tucked in ends at bottom of door.
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- Customer:
- Gary from CLEARWATER, FL
- Parts Used:
- WB24T10119
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Control awitch was bad
Just note the wire colors and match them where they go on the new control, remove and replace 7 screws and a zip tie and I was done.
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- Customer:
- Anthony from FARMINGVILLE, NY
- Parts Used:
- WB21X22134
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Incorrect oven temperature due to defective temperature sensor.
Performed repair using a video for reference.
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- Customer:
- Catherine from SEATTLE, WA
- Parts Used:
- 40A15
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
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- Customer:
- Russell from Morgantown, WV
- Parts Used:
- WB21X22134
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Replace Thermostat
Pull oven out away from the wall, unplugged from outlet, removed center cover by removing 5 sheet metal screws. disconnected thermostat sensor from control cable. Opened oven door and removed screw that holds thermostat sensor. Pulled thermostat sensor out replaced with new sensor. Plugged sensor in to control cable. Replace panel and screws. Then my wife made me clean the oven. I recommend making the repair when your wife is not home.
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- Customer:
- John from CENTERPORT, NY
- Parts Used:
- WB24T10119
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
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- Customer:
- Steve from Seattle, WA
- Parts Used:
- WB24T10119
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
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- Customer:
- Gerald from WINTERVILLE, GA
- Parts Used:
- 40A15
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
lights blown out
replaced lights in refrigirator and freezer
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