JGP963CEKC General Electric Range - Instructions
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- Customer:
- Terry L from Puyallup, WA
- Parts Used:
- WB02T10461
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Rubber Grate foot worn or missing.
Replaced worn or missing Grate Foot with new ones. Took less than 5 minutes.
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- Customer:
- Richard from Stratham, NH
- Parts Used:
- WB02T10461
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
feet keep falling off
Inserted the grate foot into the spot provided; after consulting the parts manuel to insure I was using the proper procedure.
I do use silicone to help hold the foot but it still won't hold
I do use silicone to help hold the foot but it still won't hold
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- Customer:
- James from Groesbeck, TX
- Parts Used:
- WB16T10041
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
We bought a new G.E. Stainless cooktop from Home Depot on Clearance with the Head Burner D missing.
As soon as we got home we looked up your website to order a new Head Burner D.
The new cooktop was going to be used on a center Island and I could not figure out a way to vent the cooktop, so I took it back to Home Depot for a refund, and I returned the head burner D back to you.
I do appreciate your service very much, and I am sure that we will have the opportunity to do business again.
Thank you,
James Foster
Groesbeck, Texas
The new cooktop was going to be used on a center Island and I could not figure out a way to vent the cooktop, so I took it back to Home Depot for a refund, and I returned the head burner D back to you.
I do appreciate your service very much, and I am sure that we will have the opportunity to do business again.
Thank you,
James Foster
Groesbeck, Texas
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- Customer:
- Gary from HENDERSONVLLE, NC
- Parts Used:
- WB02T10461
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Rubber grate foot failed
Cut off approx. 1/8" in length for correct fit.
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- Customer:
- Dana from LEEDS, AL
- Parts Used:
- WB01K10112
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Pliers
some of electrodes not working at times,found were bad,wires had some insulation missing, clips looked burnt,found all new parts replaced
the electrodes on this model have to be removed before you can raise cooktop, once cooktop is raised remove wire from burner bracket, use needle nose pliers to squeeze bottom of clip,remove &replace with new parts.
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- Customer:
- Harold from Broadalbin, NY
- Parts Used:
- WB02T10461
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
The Grate foot is to big for the hole.
I had to drill the hole to a larger size to enable the foot to fit.
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- Customer:
- ROBERT from CYPRESS, TX
- Parts Used:
- WB02T10461
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
very easy
there were no grate pads so it was easy to add them.
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- Customer:
- Chelagh from Fredericksburg, VA
- Parts Used:
- WB02T10461
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The Grate Foot was deteriorated on several sections for my cook top. The hardest part was finding the right part.
Nothing technical.
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- Customer:
- John from Long Beach, NY
- Parts Used:
- WB13K10014
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
To Replace Gas And Burner Parts In Section 4
Start by removing all screws 3 for each burner total of 15 t-15 bit is required then proceed to remove spark igniters 5 total slight pull next step would be to slide a screwdriver under top left and right side to remove top shelf. There you will have access to the parts you need to replace. When done just reverse installation instructions to complete
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- Customer:
- Jim from Macedon, NY
- Parts Used:
- WB28T10126
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Wrench set
Could Not Remove Orifice
I had to convert unit to propane and it was new out of the box. Could not remove one orifice because it had been installed too tight so I called ge for service as a warantee call we were on the phone with ge customer service for well over an hour and were transferred about 5 times all resulting in dropped calls. So, I contacted parts select and of course, paid for the part myself just get it done. It was easier that trying to work with ge. Received the part and and completed the conversion without difficulty. Along with the range top, we completely outfitted our remodeled kitchen with profile appliances including 2 ovens, dishwasher, refrigerator and a trash compactor. However, parts select was great.
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- Customer:
- John from Tijeras, NM
- Parts Used:
- WB02T10461
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Grate foot bdroke off allowing grate to scratch cooktop
Used scribe to remove grate foot plug still in grate inserted new foot.
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- Customer:
- Gene from Simi Valley, CA
- Parts Used:
- WB02T10461
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Leaking from front door
First remove the screws around the inside perimeter of the door. These require a special hex driver. Take off the inside plastic liner of door.
Peal off the old Insulation Foam Strip and replace it with the new strip in the same location. Make sure the wires are off to the right side. Replace the door plastic liner. Done. The Insulation Foam Strip really acts more like a loose gasket to keep spashing from creeping under the door and drippin out on the floor.
Peal off the old Insulation Foam Strip and replace it with the new strip in the same location. Make sure the wires are off to the right side. Replace the door plastic liner. Done. The Insulation Foam Strip really acts more like a loose gasket to keep spashing from creeping under the door and drippin out on the floor.
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- Customer:
- Barbara J from Sweetwater, TX
- Parts Used:
- WB02T10461
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Missing grate foot.
Ordered by phone parts & very pleased with all of transaction.
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- Customer:
- John from Los Angeles, CA
- Parts Used:
- WB16K10055
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Burner would not ignite.
Could not have been simpler. Burner head dropped into place and was held in place by gravity. Not possible for part to go in incorrectly.
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- Customer:
- Howard from Yorba Linda, CA
- Parts Used:
- WB29X36765, WB29K10005, WB29K10003
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Chipping around edges of Burner Caps
Received the parts very expeditiously(2 days from time of placing the order), and the replacing of the caps was a "no brainer".
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