GRCR3960ZBB-3 General Electric Range - Instructions
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- Customer:
- Carolyn from MASON, MI
- Parts Used:
- WB21X5301
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Alarm would sound whenever oven turned on - with an error message code
Watched the video on the PartSelect site. Could not have been an easier repair and I saved the cost of a service call - probably saved at least $100 - $150 in service call and I can only guess what the labor cost would have been. Will use this business again for other appliance repairs on my older stove, washer, etc. By the way - the official Kenmore site said this part was no longer made and unavailable --- Thank you PartSelect for having the part and saving me the cost of buying a new stove!
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- Customer:
- Jack from Columbiaville, MI
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
the small burner was burnt out
after removing the two screws that are just inside the oven, I propted the top open with the box that the part came in. I drew and labeled the wires as I took them off using a color coding. next I removed the two clips that held the burner in place and marked on the new burner exactly where the clips were attached. Replacing the clips was possibly the hardest part of the whole operation. When you replace the burner, don't forget to replace the insulation pad that is stuck one the metal where the conections are. I missed this and had to reopen the stovetop and slid it on after I was finished. Otherwise it went pretty smooth.
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- Customer:
- Michael from Orlando, FL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
My large burner had "burnt out" and would not turn on
I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!
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- Customer:
- douglas from chance, VA
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Element would not respond to changes in temperature setting
Turn off power to cook top. Remove 2 screws that hold the cook top to countertop. Lift complete cook top from counter and place diagonally across opening. Remove 10 screws that hold glass top to the component cabinet. Make a diagram of wiring to element. Disconnect wires. Remove 2 mounting brackets from bottom of old element and position them on new element and screw tight. Wire new element as diagrammed earlier. Replace glass top on component cabinet and reinstall 10 screws. Place unit back into counter opening and secure with 2 straps. Turn power back on. Stand back and enjoy your accomplishment.
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- Customer:
- Catherine from SEATTLE, WA
- Parts Used:
- 40A15
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
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- Customer:
- D. Scott from Melbourne Village, FL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
inner coil of burner no good..supposed to last forever!??
Remove two screws hold cook top down: prop it open with piece of wood. (TURN OFF POWER TO RANGE FIRST!). Carefully make diagram of where wires go: remove and replace.. piece of cake!
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- Customer:
- Bruce from AKRON, PA
- Parts Used:
- WB21X5301
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Intermittent heat then no heat on oven element
With multimeter checked resistance of oven sensor. Specs called for 1100 ohms. It was off by 27 ohms. The sensor from Part Select had exact wire connection as original. Then just matter of undoing old and reconnecting with new one.
One unsatisfactory event. I asked Part Select why my clock did not work or light up(timer works ok) . Answer was: sorry we have no time to help you. That soured the otherwise happy experience.
One unsatisfactory event. I asked Part Select why my clock did not work or light up(timer works ok) . Answer was: sorry we have no time to help you. That soured the otherwise happy experience.
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- Customer:
- Anthony from Apopka, FL
- Parts Used:
- WB30X44826
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Burner no longer heats
Remove two screws with nut driver that holds range top down. Turn off breaker or unplug before lifting top. Brace top with 2x4. Take picture with cell phone just in case. Orient replacement part with old burner. Remove one wire at a time and install on new burner in corresponding correcting terminal. be sure they are snug. Drop top install nuts . Test! Done! I am not an electrician!!!!!!!! Please do not publish !!!!
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- Customer:
- Victor from FAYETTEVILLE, GA
- Parts Used:
- WB30T10099
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Repair was slow, due to replacement part was incorrect. Original part had two spring loaded spacers, & holes for them to sit in. The replacement part did not have holes. I was able to drill two holes to make it work.
Turned off power. Opened range door, removed 2 screws that held top in place. Took a photo of the existing wiring for reference. Removed old burner. Be careful with spacers & springs. If dropped, they will be hard to locate in the insulation. Replaced wiring connectors & verified proper location with photo. Closed cover, replaced 2 screws & turned on circuit breaker.
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- Customer:
- Richard from Coon Rapids, MN
- Parts Used:
- WB30X44826
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
burner didn't work
lift stove top, 2 undermount screws. Then unplug 4 wires, I did them 1 at a time plugging into new burner as I go so I wouldn't screw up. Take 2 screws out of old burner to stove top, # all around circle put screws in same # on new burner.Done Good experience all the way around. Order delivery and install
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- Customer:
- Margaret from SARASOTA, FL
- Parts Used:
- WB7X7289
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable), Wrench set
Broken right END of oven door HANDLE (3 separate pieces assembled)
(Followed the ORIGINAL manufacturer's instructions for assembly we retained when purchasing the appliance.) Replacing the broken handle end involved removal of the LEFT handle end as well as the broken RIGHT end, the center rod handle, and unscrewing the outer door face from the inner door face. Had to find specialty screwdriver for non-standard screw heads. Sigh. It was impossible to replace the door handle, as it requires removing the entire door - It is too heavy for one person to hold in place while the 2nd person tried to blindly replace screws thru a 1/2 inch slit in the outer and inner door pieces. Hiring a handyman is impossible leading up to the holidays, so we decided to just buy a new stove. Something that should be really simple to replace for less than $50 is now a major budget outlay due to a crappy design.
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- Customer:
- Robert from Cinnaminson, NJ
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
The center element of the 2-stage electric burner failed.
The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.
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- Customer:
- Daniel from Norborne, MO
- Parts Used:
- WB30X44826
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Burner burned out
Very easy. Unpluged range from outlet, took two screws from the front under side of the range top, raised cook top up, took off four wires from burner, removed two screws than holds burner on cook top, replaced with new burner, installed two screws that hold burner in place, installed the four wires to burner, lowered cook top back into place replaced two screws that hold cook top down, pluged back into outlet. DONE!
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- Customer:
- Douglas from Gravette, AR
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Small element in center burned into(inoperative
1.Move range in position to access electrical wall disconnect and unplug. 2.Remove two 5/16 screws (located under top fwd. edge of cook top, Lift entire top assy up from front and prop with appropriate device(short 2x4 about18 inches long works well) 3.Remove two small phillips screws securing two metallic keeper devices holding burner assy in place. This should allow burner assy to be removed.4.Disconnect electrical spade connectors from ceramic terminal blocks on old burner assy.CAUTION: [SPADE CONNECTORS FIT TIGHTLY DO NOT PULL ON WIRES USE PRYING FORCE WITH FLAT SCREWDRIVER DIRECTLY ON TERMINAL].Remove connectors one at a time re-connecting to same location on new assy. Reassemble in reverse order.
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- Customer:
- Eric from SOUTHBURY, CT
- Parts Used:
- WB20T10024
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
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