PB911TJ3WW General Electric Range - Instructions

Tried GE onoine parts department first and ordered the wrong part, then tried the customer hotline and they referred me to the right part but didn't explain that the design had been modified (the drawings had not been updated). I found an explanation on Part Select AND the parts were cheaper. Part Select sent the part, the necessary screw, and an appropriate instruction manual. Each support took less than a minute to screw in with a socket wrench.

Ordered the part, turned off the circuit breaker, test to see that power is off, take a 5/16” nut driver, and remove the 2 screws under the front of the stove top, then lift the top up and hold it up with an old 2x4 about 24” long. All the connections are plug and play, so I took some needle nose pliers, to pull all 5 wires off of the burner. Then all that’s left to do is remove 3 spring clips. That was easily done by inserting a flat screwdriver into the back of each clip and pry them out. It ended up being a very easy fix. There is Utube videos to show you how to do it.

Unplug stove.2 screws out ,lift top ,disconnect bad element, connect new element, put top down .2 screws in .plug stove back in...EASY PEASY

Disconnect power, then remove racks from oven, locate heat sensor by the broiler element. Use ratchet with extension and correct socket to remove the bolt directly under the heat sensor, pull the sensor out till you see the plug, disconnect the plug and then connect new sensor to it push wire back thru and then rebolt the new sensor on, thats it...

I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644

Pulled the oven out and unplugged it. Removed five screws and the back cover. Disconnected the electrical connection. Removed one screw and pulled the sensor out. Installed the sensor and screw. Made the electrical connection on the back, replaced the cover and five screws. Plugged the electrical cord back in and tested the oven temperature compared to the setting. Worked great. My wife then made a small batch of muffins to test it out and they were good.

This should have been a very easy fix. But, as I tried to pull out the old temperature sensor, the wire would not come out. I was afraid to pull too hard because I did not want to break the wire. So, I coxed it out easily until I could see the plastic connector. Then, the old wire pulled free from the connector leaving the end of the connector inside the back of the oven. I then had to fish the end of the wire around with the piece of wire through the very small hole in the back of the oven. Once I got it close to the hole, I was able to grab the connector with some needle nose plyers. Connecting the new sensor and reinstalling everything was easy and the oven now works just fine.

I just followed the instructions on the link provided with the part

This door required a lot more screws to be removed in order to remove the inside window assembly. I counted a total of 19 screws. That is why the estimated time is 30-60 minutes.

- remove door from range following the basic guide to removing any range door.
- place door on work surface with the outside facing down.
- remove three 1/4 socket screws from bottom and two star screws on top.
- Flip door over, remove outer door panel and set aside.
- There will be a separate pane of glass that needs to be removed. Remove 1/4 socket screws holding glass and set aside.
- Slide door over your work surface edge so you can remove the star screws holding the door hinges (from underneath). You could flip the door over but the door would have to be flipped back once the hinges were removed.
- Remove the remaining 1/4 screws holding the aluminum shielding.
- Remove the shielding being careful not to disturb the insulation around the window.
- Remove the damaged window. Take note of the writing and orientation on the aluminum window frame. (upper right if hinges were on the bottom)
- Set the new window in its place.
- Reverse the process by replacing the aluminum shield, hinges, than internal glass pane.
- Set outer door on top and holding everything together, flip door.
- Tighten the two star screws on top and the three 1/4 socket screws on the bottom.
- Replace door. Don't forget to lift up those hinge tabs before trying to close the door.
All done. Pat yourself on the back for a job well done.

1.) I removed the old oven door gasket by taking out the ends of the gasket out of the bottom of the oven door first.
2.) Pry up on each one of the retainer clips, they easily pop out of their slots.
3.) Work your way around the oven door gasket.
4.) If any remain stuck you can just wiggle the clip around and it should pop out of each hole. If need be you could use pliers, but I did not need to.
5.) Take your new gasket, it should already have new clips, so you can throw away the old ones.
6.) Work your way around the oven door making sure the clips are nicely seated.
7.) Finish off by inserting the ends back into the 2 holes on each side of the bottom of the oven door, I just used a small spoon to make sure the tops were nicely placed in.
8.) If your gasket needs to compress, you can close the oven door and lock it that should hold it in place and compress it.
9.) All done!

Safety first * Unplugged 220 VAC from outlet. Removed shield cover screws with 1/4" hex nut driver (5 screws). Removed all 6 silver screws from terminal block with 1/4" nut driver, freeing all wires. Removed the green ground screw and ground bracket from center terminal. Cut away (using the drill) melted original terminal block plastic to access the 2 black 1/4" nuts holding original terminal block onto appliance. Discarded the original damaged terminal block. Attached the new terminal block, aligning the mounting holes and the terminal block the same way the original terminal block was lined up and re-used the black 1/4" nuts (original used because the replacement package did not include new black screws). I bought a new appliance cord, since the original cord overheated. Reattached all wires using the 6 new silver screws. Start with the middle terminal by attaching the appliance wires and the ground bracket. The ground must be attached to the bracket and the bracket bridges between the terminal block and the range body. Reattached shield cover. Plugged in appliance. Note: it doesn't matter which outside wire attaches to the outside terminals (both are hot), but the middle wire (neutral) must attach to the middle terminal. However, the ring terminal should be flush on the terminal block so you don't bend the ring.

Open the oven , remove one screw holding the sensor remove the sensor and replace the sensor.

Not counting unplugging it and taking off the 3 back panels of the oven (< 5 min.) It took < 2min. to change out. Unclipped cable in back, unscrewed one screw inside of oven at top between the two elements and pulled cable through to front, reversed to attach new sensor. Buttoned up the back, plugged back in and was good to go.

Disconnect old burner and reconnect new one

Initially replaced the switch on the range--a simple job--pull the wires one by one and place them on the new switch. This did not resolve the problem, which meant that it was the burner, not the switch. I left the new switch in place and ordered a new burner. This, too, was simple, but involved creating a detailed drawing of the switch connectors rather than photos, which, because of the crossing of similarly colored wires, might have been confusing. The only hitch was that the burner is attached to the top by indented clips that fit into pegs at numbered locations on the burner. The clips were very difficult to open and situate, but once done (and this step was the only one where a second person was required) the top was closed and screwed back in place (two screws) and it worked perfectly.