PHB920EJ2ES General Electric Range - Instructions

Removed torx screws for door handle as well as torx screws for both hinges to separate the door halves to extract broken glass and to install new glass panel. Other reviews said not to remove hinge screws, however I had no problem reinstalling them.

This should have been a very easy fix. But, as I tried to pull out the old temperature sensor, the wire would not come out. I was afraid to pull too hard because I did not want to break the wire. So, I coxed it out easily until I could see the plastic connector. Then, the old wire pulled free from the connector leaving the end of the connector inside the back of the oven. I then had to fish the end of the wire around with the piece of wire through the very small hole in the back of the oven. Once I got it close to the hole, I was able to grab the connector with some needle nose plyers. Connecting the new sensor and reinstalling everything was easy and the oven now works just fine.

I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644

Performed repair using a video for reference.

I am not the handiest person in the world, and this repair was easy even for me. If you suspect that the temperature sensor is the problem, do yourself a favor and buy this inexpensive replacement part and install it yourself prior to calling a professional who will charge a service fee just for checking it out. Pull your oven out from the wall so you can access the back. Unscrew the small nuts on the back to remove the sheet metal cover. Find the wire that goes to the sensor and unplug the plastic coupling. In the oven, unscrew the one nut that secures the sensor to the back wall of the oven. Pull the broken sensor out and replace it with the new sensor. Feed the wire through to the back and plug the new sensor into the same wire that was just disconnected. Reinstall all of the nuts. Do a "test cook" on some frozen food to ensure that the temperature seems correct (i.e., does it cook as expected in the recommended amount of time). The actual repair takes less than five minutes. I put "30-60 minutes" to account for unplugging the oven, pulling it out, removing the screws, replacing the screws, pushing it back in, and testing the temperature.

I just removed the drawer and installed the rear supports as instructed on paper included with the part.

Installed the new brackets at the back of the drawer with the 2 screws provided. The new rear mount design is much better than than the old side mount.

replaced Plastic Guides

My stove didn't seem to be getting enough power for the oven to heat up and the burners to get hot enough. When I checked the connection of the electric cord I found that one of the 3 terminals that the plug connects to was broken off. When the new part came I removed the old part by first disconnecting the 3 wires [black,white(ground),red] and then using a small but long 1/4 socket (that I found at Lowes)I removed the 2 screws that held the old part to the stove and the green screw under it holding the flat copper piece that also connects under the white ground wire of the part. I mounted the new piece on with the 2 1/4 screws. The new part comes with a piece of copper that is for grounding the part to the stove. When I compared it to the old part it was a little different. I first screwed the copper piece onto the stove (under the part) with the green screw then I screwed the white wire over the copper piece to the center terminal(you have to make the hole of the copper piece line up to the screw hole). I connected the other 2 wires and then connected the electric cord to the new terminal block and then put the back cover back on the stove and plugged it in. The clock came on I turned on the four burners they all got hot and red. I turned on the oven the element on the bottom got red I then turned on the broiler the top element got red. My stove is fixed.

Pull oven out away from the wall, unplugged from outlet, removed center cover by removing 5 sheet metal screws. disconnected thermostat sensor from control cable. Opened oven door and removed screw that holds thermostat sensor. Pulled thermostat sensor out replaced with new sensor. Plugged sensor in to control cable. Replace panel and screws. Then my wife made me clean the oven. I recommend making the repair when your wife is not home.

Removed screws holding temp sensor, pulled wire out from behind wall until found connector, disconnected old sensor.
Measured resistance of old sensor and compared with new sensor, they measured nearly the same. Installed the new sensor and tested the stove. Came up to temp ok. No problem since, about 2 weeks.

I picked the least expensive and most likely issue with our oven that was not indicating a correct oven temperature. I am sure with a 15+ year appliance that the circuitry is on its way out but wanted to give this a try to avoid a new appliance purchase. Oven pre-heat setting takes much longer to finish with the age of the oven. However, after the new sensor the oven will maintain a more even temperature for the cycle.

Removal of the sensor from the inside of the oven is a bit awkward since it is located between the broiler elements at the back but a nut driver was the correct tool and worked fine. A bit stuck with the heating of the connection but pretty simple to replace. Must remove the back first to uncouple the connector. Simplest part of the repair.

At best a temporary fix for a an appliance this old.

Take off 6 screws of back cover of the range, unplug the white wire. Go to the inside of oven, pull out racks. At the top of the oven is your Broiler element, in the center you will see a rod sticking out with one screw holding it in place. Take out screw and pull temperature sensor out toward you. Reverse steps to put it back together.

The repair was very easy to do. Our oven was showing the F2 error code, which is associated with an over-temperature fault. Upon inspection, the oven was warm, but definitely not beyond the temperature threshold. I researched the issue and found this temperature sensor.
Swapping the sensor was extremely easy. You take off the back panel of the oven, unhook a single wiring harness, and undo some bolts inside the oven, which allows you to pull off the old sensor. Simply hook up the new sensor to the harness, pull everything back through, replace the fasteners, and you're good to go.

Remove old stained gasket and replaced with new. Only $57.00!