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JS960BB1BB General Electric Range - Instructions

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All Instructions for the JS960BB1BB
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Customer:
Steve from Seattle, WA
Parts Used:
WB24T10119
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
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Customer:
John from CENTERPORT, NY
Parts Used:
WB24T10119
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
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Customer:
Michael from Orlando, FL
Parts Used:
WB30T10099
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
My large burner had "burnt out" and would not turn on
I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!
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Customer:
Ezekiel from FLORISSANT, MO
Parts Used:
WB24T10119
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench set
Replace Infiniti Switch
Turn off breaker, disconnect electrical wiring, remove cooktop from courter top, turn over , remove switch.
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Customer:
Alberto from TUCSON, AZ
Parts Used:
WB24T10063
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Overheating dual element
Not only did we (my wife did help) replace the dual element but afterwards we realized the control switch was not functioning properly and so that was replaced as well, and now our appliance works as intended. Also the instructions, are helpful as well. We used care not to force or over tighten anything and with two sets of eyes and the extra hands everything went much better. Anything that was removed was noted as to it's location and replaced .
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Customer:
Carolyn from MASON, MI
Parts Used:
WB21X5301
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Alarm would sound whenever oven turned on - with an error message code
Watched the video on the PartSelect site. Could not have been an easier repair and I saved the cost of a service call - probably saved at least $100 - $150 in service call and I can only guess what the labor cost would have been. Will use this business again for other appliance repairs on my older stove, washer, etc. By the way - the official Kenmore site said this part was no longer made and unavailable --- Thank you PartSelect for having the part and saving me the cost of buying a new stove!
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Customer:
D. Scott from Melbourne Village, FL
Parts Used:
WB30T10099
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
inner coil of burner no good..supposed to last forever!??
Remove two screws hold cook top down: prop it open with piece of wood. (TURN OFF POWER TO RANGE FIRST!). Carefully make diagram of where wires go: remove and replace.. piece of cake!
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Customer:
Bruce from AKRON, PA
Parts Used:
WB21X5301
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Intermittent heat then no heat on oven element
With multimeter checked resistance of oven sensor. Specs called for 1100 ohms. It was off by 27 ohms. The sensor from Part Select had exact wire connection as original. Then just matter of undoing old and reconnecting with new one.

One unsatisfactory event. I asked Part Select why my clock did not work or light up(timer works ok) . Answer was: sorry we have no time to help you. That soured the otherwise happy experience.
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Customer:
BEVERLY from PHENIX CITY, AL
Parts Used:
WB57T10110
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Oven door glass broke
First, I cleaned all the glass from the stove. then I inserted the replacement glass into the slots and screwed the bolts back into the stove. It took me about 1o minutes to do repair. It waS VERY EASY..
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Customer:
Daniel from Norborne, MO
Parts Used:
WB30X44826
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Burner burned out
Very easy. Unpluged range from outlet, took two screws from the front under side of the range top, raised cook top up, took off four wires from burner, removed two screws than holds burner on cook top, replaced with new burner, installed two screws that hold burner in place, installed the four wires to burner, lowered cook top back into place replaced two screws that hold cook top down, pluged back into outlet. DONE!
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Customer:
Richard from Coon Rapids, MN
Parts Used:
WB30X44826
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
burner didn't work
lift stove top, 2 undermount screws. Then unplug 4 wires, I did them 1 at a time plugging into new burner as I go so I wouldn't screw up. Take 2 screws out of old burner to stove top, # all around circle put screws in same # on new burner.Done Good experience all the way around. Order delivery and install
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Customer:
Michael from BAY CITY, MI
Parts Used:
WB30T10099
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers, Screw drivers
inner element not working
opened oven door and removed two 1/4 " screws from range top. lifted range top and propped open like a car hood with a 1" diam dowel rod. marked on new element the wire color locations from old element and removed wires. removed the two small screws and clips that hold the element to the range top and removed element. Matched where the mounting screws locate to the new element. Installed new element in reverse order.
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Customer:
fred from PALM COAST, FL
Parts Used:
WB08T10002
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
shortage in wiring cause the housing to burn out
Replaced new light housing.
Thanks to you guys for the prompt response
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Customer:
Anthony from Apopka, FL
Parts Used:
WB30X44826
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Burner no longer heats
Remove two screws with nut driver that holds range top down. Turn off breaker or unplug before lifting top. Brace top with 2x4. Take picture with cell phone just in case. Orient replacement part with old burner. Remove one wire at a time and install on new burner in corresponding correcting terminal. be sure they are snug. Drop top install nuts . Test! Done! I am not an electrician!!!!!!!! Please do not publish !!!!
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Customer:
WILLIAM from ALLENTOWN, PA
Parts Used:
WB36K5379
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
RT END CAP THAT WAS BR0KEN
REMOVED 5 PHILLIPS SCREWS
REMOVED BROKEN RT CAP
INSTALLED NEW END CAP
REINSTALLED THE SCREWS
PROJECT COMPLETE
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All Instructions for the JS960BB1BB
46 - 60 of 102