JB968TH3WW General Electric Range - Instructions

I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644

Removed range from cabinets then approximately 6 sheet metal screws from the front of the range and two 1/4" sheet metal screws from the side to remove the front and top of the range. Lifted the cook top removed the two screws from the rotary switch and followed the directions included with switch to connect the wires. In reverse order reassembeled the range.
Quick & Easy

I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance

I just followed the instructions on the link provided with the part

1) Turn off power at circuit breaker panel
2) Slide out Range from wall
3) Unplug Range
4) Remove back panel and unplug electrical connections to socket
5) From front of oven, remove glass cover over old oven light bulb and remove flange that holds socket and bulb
6) Remove old socket from mounting flange and discard.
7) Place new socket into mounting flange
8) Screw mounting flange and new socket into the oven from front. Reattach electrical connections from back.
9) Screw in new light bulb from front
10) Replace existing glass cover over new light bulb and snap wire holder in place
11) Replace back panel
11) Plug in range
12) Slide range back to original position
13) Turn on power
Works like a charm! Thanks for having the parts after 30 years!

Pulled the oven out and unplugged it. Removed five screws and the back cover. Disconnected the electrical connection. Removed one screw and pulled the sensor out. Installed the sensor and screw. Made the electrical connection on the back, replaced the cover and five screws. Plugged the electrical cord back in and tested the oven temperature compared to the setting. Worked great. My wife then made a small batch of muffins to test it out and they were good.

This should have been a very easy fix. But, as I tried to pull out the old temperature sensor, the wire would not come out. I was afraid to pull too hard because I did not want to break the wire. So, I coxed it out easily until I could see the plastic connector. Then, the old wire pulled free from the connector leaving the end of the connector inside the back of the oven. I then had to fish the end of the wire around with the piece of wire through the very small hole in the back of the oven. Once I got it close to the hole, I was able to grab the connector with some needle nose plyers. Connecting the new sensor and reinstalling everything was easy and the oven now works just fine.

A replacement Meat Probe did not correct the problem. Next replaced the Meat Probe Jack which corrected the problem. 1) To replace the Probe jack use 1/2" wrench to remove the nut and washer holding probe to a bracket on the top part of oven, just inside the oven door.
2) Unscrew two screws under the lip of the top burners, raise up the whole top, using a short stick to hold-up the top while you access the Probe Jack.
3) With your fingers gently follow 2-braded jack wires laying ontop of the insulation batting. The 2 wires run under the batting to the loose Jack. Carfully remove the old probe jack and install the new jack and secure with 1/2" wrench.
4. Pull stove out so you can get behind, unplug the stove and remove metal paneling covering back of control Panel. Locate the two braded wires running from front of oven over batting to a whole in rear oven wall, just below control panel. Replace new wires from the new meat probe jack, following the same route to back of stove. Carefully pull wires back and trace location to back of control panel. Unplug the old jack and replace the new wires, being careful not kink or fray the new wires. Replace back panel and plug in stove, lower and secure the 2 screws holding the burner top down. Check Probe on front of stove to make sure your getting a probe reading. Your done in a few minutes.

1- opened oven door
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top

The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws

The first thing was to watch U-Tube . The replacement burner was being
replaced in a GE glass top range. Exter tools were required than depicted
in the U-Tube project. The project overall was not dificult for me however I was a general contracter for over 25 years

Not counting unplugging it and taking off the 3 back panels of the oven (< 5 min.) It took < 2min. to change out. Unclipped cable in back, unscrewed one screw inside of oven at top between the two elements and pulled cable through to front, reversed to attach new sensor. Buttoned up the back, plugged back in and was good to go.

Pull range out of the "hole", and spin so that back of range is accessible. Remove cover over top "control area" on back of range. (Four screws that happen to be the same size as the magnetic socket that holds the interchangeable tip on a cordless screw gun. Simply remove this tip, and use the tip holder as a magnetic nut driver!). Remove the knob by pulling gently straight off. Remove black plastic retaining nut under where knob was. Inside are two small screws that hold the switch in place. Remove these screws with a magnetic screwdriver (If you drop these screws and lose them, you'll have a hard time finding them. Very small!!). Carefully follow enclosed instructions to move the wires from the old switch to the new switch. Put back together in reverse order.

Open the oven , remove one screw holding the sensor remove the sensor and replace the sensor.

Consult the instruction guide that comes with the new part. Excluding doing some cleaning while things were apart, the operation took about 20minutes. 1. Open the oven door all the way. 2. Pull back the hinge latch on each hinge. 3. Close the door partially (about broil position). 4. Remove door by pulling so that hinges com out of the slots. 5. Carefully set door face down on a table so that inside of door faces up. 6. With a Torx driver, remove 2 screws at upper part of inside of door. 7. With a nut driver, remove screws at bottom of Door Bottom Channel Trim. 8. Lift inside of door off, being careful not to lose the spacers that are behind the door panel at the upper part of the door. 9. With the nut driver, remove 4 screws that hold bottom trim to the side trim pieces. 10. Remove the old trim and replace with the new. 11. Align the left, right, and bottom trim pieces. 12. Reattach the 4 screws that hold the bottom trim to the side trim pieces. 13. Carefully replace the inside door panel, making sure the spacers are aligned properly between the main door pieces. 14. With the Torx driver, replace the 2 screws at the upper part of the inside of door. 15. With the nut driver, reattach the bottom screws at the bottom of the trim piece. 16. Carefully reinsert the door hinges into the slots (the door must be in the approximate broil position). 17. When hinges are properly inserted, door may be opened all the way. 18. Push the hinge latches back into hinges to secure door to oven.

I am not the handiest person in the world, and this repair was easy even for me. If you suspect that the temperature sensor is the problem, do yourself a favor and buy this inexpensive replacement part and install it yourself prior to calling a professional who will charge a service fee just for checking it out. Pull your oven out from the wall so you can access the back. Unscrew the small nuts on the back to remove the sheet metal cover. Find the wire that goes to the sensor and unplug the plastic coupling. In the oven, unscrew the one nut that secures the sensor to the back wall of the oven. Pull the broken sensor out and replace it with the new sensor. Feed the wire through to the back and plug the new sensor into the same wire that was just disconnected. Reinstall all of the nuts. Do a "test cook" on some frozen food to ensure that the temperature seems correct (i.e., does it cook as expected in the recommended amount of time). The actual repair takes less than five minutes. I put "30-60 minutes" to account for unplugging the oven, pulling it out, removing the screws, replacing the screws, pushing it back in, and testing the temperature.