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JB960BY1 General Electric Range - Instructions

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All Instructions for the JB960BY1
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Customer:
William from West Liberty, KY
Parts Used:
WB21X36771
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Knob/switch would not turn right front burner on at all!
Pulled range out from the wall. Unplugged cord from outlet. Removed old knob, removed two phillips screws a very top of chrome trim, removed six nut-head screws from back to reveal the switches...removed two set screws from the front at knob base. Visually checked to make sure wiring post of new switch matched the old one. There was enough slack in the wiring to remove one wire at a time and connect it to the new switch in its appropriate place. Put new switch in the panel and secured with the two set screws. Select the bushing that would take up the slack for the old knob to fit on the new switch stem. Held new stem at its base with pliers and used another pair of pliers to snap the stem at appropriate length. (The new stem could not be broken off short enough to have the knob as flush to the panel as the other knobs...this was the only negative factor in the repair) Replaced nut-head screws and phillips screws. I was especially pleased with the quick delivery of the part...even without special shipping rates I received the part in less than 18 hours from the time I ordered it online!
3 of 7 people found this instruction helpful.
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Customer:
Randall from ST PETERSBURG, FL
Parts Used:
WB17X5095
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
When moving the range, the 220 wire popped off the terminal and arced melting the plastic terminal
I looked for a new terminal locally, but no one had s terminal that would fit a 40-year old range. I went on line to PartSelect and could not find my model range, so I looked through all the terminals listed on the website (about 500) but found only one that was close to mine. Mounting holes did not match, but it had 3 connectors with 220 capability, so I ordered it. I requested express shipping by UPS and thought I paid for the extra charge. When I got notification of shipment. I saw it was via ground. It went from Louisville to Jacksonville to Clearwater, FL. I ordered it on Thursday night and received it the following Tuesday night. Meanwhile, we had no stove to cook on. When the part came, it took two days to get the contractor back to our condo. He drilled new holes on the mounting box and jerry-rigged the wiring to make it fit. The range is now working, but I was disappointed in the delay in shipping which I agreed to express shipping.
1 person found this instruction helpful.
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Customer:
Victor from FAYETTEVILLE, GA
Parts Used:
WB30T10099
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Repair was slow, due to replacement part was incorrect. Original part had two spring loaded spacers, & holes for them to sit in. The replacement part did not have holes. I was able to drill two holes to make it work.
Turned off power. Opened range door, removed 2 screws that held top in place. Took a photo of the existing wiring for reference. Removed old burner. Be careful with spacers & springs. If dropped, they will be hard to locate in the insulation. Replaced wiring connectors & verified proper location with photo. Closed cover, replaced 2 screws & turned on circuit breaker.
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Customer:
Robert from Cinnaminson, NJ
Parts Used:
WB30T10099
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
The center element of the 2-stage electric burner failed.
The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.
2 of 4 people found this instruction helpful.
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Customer:
Robert from Woolwich Twp., NJ
Parts Used:
WB21X36771
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
no power going to burner when switch is on, switch bad
I followed the easy instructions and everything went well. I had the new switch installed in about 30 minutes. My wires were different colors than on the instructions but it was still easy to figure out where the wires went on the new switch. Just do not be in a hurry and make sure you measure before you break off the extension bar. My knob fit on the new switch without any of the parts that came with the switch.
2 of 5 people found this instruction helpful.
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Customer:
Albert from South Boston, VA
Parts Used:
WB30T10099
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
only the inner/smaller part of the dual burner is working
I ordered a new burner assuming As is turns out: nothing wrong with the burner.
2 of 5 people found this instruction helpful.
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Customer:
joseph from san jose, CA
Parts Used:
WB36X192
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
dropped & broke the oven light bulb cover
popped the new one on!
1 of 2 people found this instruction helpful.
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Customer:
Jerry from Tierra Verde, FL
Parts Used:
WB30T10099
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
small (inner) burner was not 'burning'
turn off the power at the breaker first

remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)

prop up the stove top on the cardboard box the part came in

pull off the wires one by one and attach to the new burner OR record where each wire goes first

remove the old burner (2 screws) and attach the new burner

screw down the stove top

try the burner - when it does not work flip the power breaker back on and then try again

bask in the joy, admiration and wonder directed your way by various family members
1 of 2 people found this instruction helpful.
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Customer:
HAROLD from Tucson, AZ
Parts Used:
WB21X5301
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Just follow the enclosed instructions
Followed the instructions
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Customer:
Louis from LEAGUE CITY, TX
Parts Used:
40A15
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Change bulb
Easy
3 of 8 people found this instruction helpful.
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Customer:
John from CASPER, WY
Parts Used:
WB21X5301
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Bad sensor
By myself
1 of 2 people found this instruction helpful.
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Customer:
William from Duvall, WA
Parts Used:
WB21X36771
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Burner only worked on High and very low temperature setting.
Your "virtual repairman" was fantastic. I would have purchased the wrong part without trhe diagnostic service. It said that 53% of the time the infinite switch was the problem. In my case it was 100%. Why I put up with this problem for 6 years I will never know.

Repair job was easy but longer than the 15 minutes that it said it would take.
2 of 6 people found this instruction helpful.
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Customer:
Matthew from Lexington Park, MD
Parts Used:
WB30T10099
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
cooktop inner ring did not work
Dear PartSelect:

I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.

I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.

Matt Brennan
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Customer:
andrew from langdon, ND
Parts Used:
WB21X36771
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
Switch - and the connection wire to the burner
First of all I did this repair because the wire to the burner shorted out. I did the wire portion first - only then did I know I needed the switch kit. (The burner was operating while my old swithch was OFF). The first (wire replacement) repair took about 10 minutes - I followed the guidance on this web-site. The second repair (The switch) took about 20 minutes. The switch ws not the same as the original. Just be careful to mark each wire as you remove them from the old switch's posts. The posts on the switch are marked and you need to place them on the like-marked corresponding posts on the new switch. All is well, my burner is operational.
2 of 6 people found this instruction helpful.
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Customer:
Jonathan from Harvard, MA
Parts Used:
WB21X36771
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
The control knob stem broke off when I moved the stove.
I located and removed 2 sets of hex-head screws under the front lip of the cooktop, then lifted the entire cooktop to access the burner controls. Removed the wires and taped them, and took out the old control after removing 2 phillips head screws. Installed replacement part easily. Only tricky part is that the various shaft adapters don't quite work with my knob. I'll fix it completely with a bit of epoxy and the adapters they sent.
3 of 10 people found this instruction helpful.
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All Instructions for the JB960BY1
61 - 75 of 114