JB960AY3 General Electric Range - Instructions
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- Customer:
- Linda from Hindman, KY
- Parts Used:
- WB21X36771
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Burner wouldn't operate
Took Switch panel off range. Disconnected Infinite switch. Reinstalled infinite switch.. Replaced panel. Repair was very simple and self explainatory.
Knott County Housing Authority Maintenance Personnel
Knott County Housing Authority Maintenance Personnel
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- Customer:
- Gerald from WINTERVILLE, GA
- Parts Used:
- 40A15
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
lights blown out
replaced lights in refrigirator and freezer
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- Customer:
- Carolyn from MASON, MI
- Parts Used:
- WB21X5301
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Alarm would sound whenever oven turned on - with an error message code
Watched the video on the PartSelect site. Could not have been an easier repair and I saved the cost of a service call - probably saved at least $100 - $150 in service call and I can only guess what the labor cost would have been. Will use this business again for other appliance repairs on my older stove, washer, etc. By the way - the official Kenmore site said this part was no longer made and unavailable --- Thank you PartSelect for having the part and saving me the cost of buying a new stove!
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- Customer:
- Michael from Orlando, FL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
My large burner had "burnt out" and would not turn on
I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!
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- Customer:
- D. Scott from Melbourne Village, FL
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
inner coil of burner no good..supposed to last forever!??
Remove two screws hold cook top down: prop it open with piece of wood. (TURN OFF POWER TO RANGE FIRST!). Carefully make diagram of where wires go: remove and replace.. piece of cake!
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- Customer:
- Bruce from AKRON, PA
- Parts Used:
- WB21X5301
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Intermittent heat then no heat on oven element
With multimeter checked resistance of oven sensor. Specs called for 1100 ohms. It was off by 27 ohms. The sensor from Part Select had exact wire connection as original. Then just matter of undoing old and reconnecting with new one.
One unsatisfactory event. I asked Part Select why my clock did not work or light up(timer works ok) . Answer was: sorry we have no time to help you. That soured the otherwise happy experience.
One unsatisfactory event. I asked Part Select why my clock did not work or light up(timer works ok) . Answer was: sorry we have no time to help you. That soured the otherwise happy experience.
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- Customer:
- Douglas from Gravette, AR
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Small element in center burned into(inoperative
1.Move range in position to access electrical wall disconnect and unplug. 2.Remove two 5/16 screws (located under top fwd. edge of cook top, Lift entire top assy up from front and prop with appropriate device(short 2x4 about18 inches long works well) 3.Remove two small phillips screws securing two metallic keeper devices holding burner assy in place. This should allow burner assy to be removed.4.Disconnect electrical spade connectors from ceramic terminal blocks on old burner assy.CAUTION: [SPADE CONNECTORS FIT TIGHTLY DO NOT PULL ON WIRES USE PRYING FORCE WITH FLAT SCREWDRIVER DIRECTLY ON TERMINAL].Remove connectors one at a time re-connecting to same location on new assy. Reassemble in reverse order.
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- Customer:
- Antonette from Jamul, CA
- Parts Used:
- WB44X10016
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Not enough knowledge.
Got it right, but the problem was with me not enough knowledge and strength, what it should've been 1 hour it took 2 . Getting the element in place it was harder for me .
Other than that it was a good experience and a great accomplishment.
Tonie williams .
Other than that it was a good experience and a great accomplishment.
Tonie williams .
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- Customer:
- Robert from Cinnaminson, NJ
- Parts Used:
- WB30T10099
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
The center element of the 2-stage electric burner failed.
The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.
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- Customer:
- Randall from ST PETERSBURG, FL
- Parts Used:
- WB17X5095
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
When moving the range, the 220 wire popped off the terminal and arced melting the plastic terminal
I looked for a new terminal locally, but no one had s terminal that would fit a 40-year old range. I went on line to PartSelect and could not find my model range, so I looked through all the terminals listed on the website (about 500) but found only one that was close to mine. Mounting holes did not match, but it had 3 connectors with 220 capability, so I ordered it. I requested express shipping by UPS and thought I paid for the extra charge. When I got notification of shipment. I saw it was via ground. It went from Louisville to Jacksonville to Clearwater, FL. I ordered it on Thursday night and received it the following Tuesday night. Meanwhile, we had no stove to cook on. When the part came, it took two days to get the contractor back to our condo. He drilled new holes on the mounting box and jerry-rigged the wiring to make it fit. The range is now working, but I was disappointed in the delay in shipping which I agreed to express shipping.
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- Customer:
- Arthur from Indian Harbour Beach, FL
- Parts Used:
- WB21X36771
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Halogen element staying on
removed the end caps from the stove panel, unscrewed the back, unscrewed the old switch, CAREFULLY noting which wire went to which terminal, removed the wires.
Reversed the process. took a little longer because I felt compelled to do a thorough cleaning while I was there.
Reversed the process. took a little longer because I felt compelled to do a thorough cleaning while I was there.
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- Customer:
- Anthony from Apopka, FL
- Parts Used:
- WB30X44826
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Burner no longer heats
Remove two screws with nut driver that holds range top down. Turn off breaker or unplug before lifting top. Brace top with 2x4. Take picture with cell phone just in case. Orient replacement part with old burner. Remove one wire at a time and install on new burner in corresponding correcting terminal. be sure they are snug. Drop top install nuts . Test! Done! I am not an electrician!!!!!!!! Please do not publish !!!!
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- Customer:
- Merle from TOWANDA, PA
- Parts Used:
- WB44X10016
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The original bake element developed a short and burned out.
First step involved disconnecting the power cord from the outlet. Second step was removing the oven door from the range to facilitate removal/replacement of the element. No tools are required for the second step, just open door slightly, pull upwards, and the door detaches. Third step requires a screwdriver for removing 2 sheet screws that secures the element to the back of the oven. Finally, gently pull out old element a few inches and detach the electrical wire terminals from the element terminals. Just reverse the process for completion. Simply fix!
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- Customer:
- Eric from SOUTHBURY, CT
- Parts Used:
- WB20T10024
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
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- Customer:
- Catherine from SEATTLE, WA
- Parts Used:
- 40A15
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
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