JB968BH4BB General Electric Range - Instructions

The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.

First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.

Pull out Range and unplug from wall receptacle. Open Range door and remove 2 hex head screws with pliers. Screws located at top inside of range door opening. They hold the burner top in place. Slowly lift front of top burner section up and at same time slightly lifting back of burner section since it rests on 2 pivots. Prop front of burner section open, tilted back, with a piece of 2X4 maybe 2 1/2 ft. long. Make sure the 2X4 is located at the front/middle of range [resting on insulation] and at front middle of burner top to keep it opened firmly and balanced. You have about 5 or 6 wire clips to remove from elec. posts. Use pliers to gently remove clips. Tag the wires with tape to remember which wires go onto the new burner. Or take a close up picture with your phone to remember which wires go where. There are 2 philips head screws holding clips that hold the burner in place. The clips are slipped into a slot to help hold them in place. Mark the 2 slots so that when you remove the clips you will remember which slots to put them back into. You will need to hold the burner with one hand while you are removing the last clip as it could just fall out. Remove old burner and install new burner at same angle as was the old burner. You will have to make sure that the 2 clips are in the slotted openings first as you can not put them in place after the burner is installed in the opening. Reinstall the 2 screws into the 2 clips. Hold the electrical pole fittings with one hand while you gently reattach the electrical clips with a set of pliers. You may need to wiggle the clips back and forth to get them on securely. Remove the 2X4 and gently lower the burner top. The hardest part is now you have to slightly lift the back of the burner top while the front is lifted up and maneuver the back to drop down over the 2 pivots. Then the burner top will drop down in place so that the 2 screws in the range door opening can be reinstalled. I don't know of an easy way of making the top of the burner section fall down over the pivots except trial and error. Maybe use a flashlight to look back where the pivots are located while the top is propped open. That may help you visually to see what you are trying to do.

replaced Plastic Guides

Easy

The repair went very well. The second repair comnt to remove the hinge screws was a good correction from the first description. I had to go to that parts diagram to realize that the the two metal sleaves were insulation spacers for the two top screws.

Got door off no problem used screw drive to release locks and lifted door off. Took 3 1//4 screws out the 2 3" long screws out to separate door half's took screws of hinges and then8 1/4 inch screws of sheet metal that covered window. Replaced window and reverse what I did taking apart. Still having trouble getting 1 hinge to connect to stove. Help would be appreciated.

I ordered a new burner assuming As is turns out: nothing wrong with the burner.

Removed fasteners holding door assembly together. Cleaned out broken glass. Placed new glass frame. Reinstalled fasteners

turn off the power at the breaker first

remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)

prop up the stove top on the cardboard box the part came in

pull off the wires one by one and attach to the new burner OR record where each wire goes first

remove the old burner (2 screws) and attach the new burner

screw down the stove top

try the burner - when it does not work flip the power breaker back on and then try again

bask in the joy, admiration and wonder directed your way by various family members

popped the new one on!

Dear PartSelect:

I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.

I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.

Matt Brennan

As many people have encountered, my oven would not heat but the igniter would be bright orange and glow! Over time, the igniter wears and degrades causing oxidation to the surface. This cause the igniter to fail and operate at a lower current level, below 2.8 amps! Normal igniters operator over 3.0 to 3.1 amps. When is happens, a low current igniter does not have enough input to the control valve to tell the valve to open to allow gas to flow over the igniter to light the oven, thus heat the oven! This has got to be the NUMBER one reason for an oven not heating!

Locate breaker box and turn off breaker to stove. Removed the two screw in front that hold the top in place. Raised the top and supported it with the box the new burner came in. Removed two screws that held the burner in place and the 5 wires one at a time an installed them on the new burner. Put new burner in place and installed two mounting screws. Reinstalled the two screws in the front to hold the top in place then turned the breaker back on and tested burner. Worked great. Received part in 2 days.

Unplugged oven, turned off breaker, took cover off back of oven, removed old sensor by disconnecting in back of oven and undoing screw inside oven. Pulled old one out replaced with new took 15min. Cost me less than $20. Parts Select rocks! Even received part in two days with standard shipping!