JBP99KH1CC General Electric Range - Instructions
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- Customer:
- james from cottage grove, MN
- Parts Used:
- WB44T10011
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Main Oven Element failed
With circuit breaker off, I opened the oven door and removed the two mounting hex-head screws that held the cooking element at the rear of the oven. I pulled the oven away from the wall and unplugged the unit's 220 volt power cord from the wall. I removed the rear cover panel by removing five hex-head screws that held the panel in place. I sought out the wires that connected to the oven element and pulled the tabs from the failed element. I moved to the front of the stove to remove the old element. As the contact ends of the element are curved up, I needed to lift the front of the old element up to an approximate angle of 45 degrees before I was able to remove it from the oven. I then placed the new element into the mounting holes, again with the front of the element raised at an angle. Its insertion was easily performed. I replaced the main element mounting screws at the rear of the oven. I went to the rear of stove again and reconnected the power tabs to the element contacts. I repositioned the rear cover panel and replaced the five hex-head screws to secure it into place. The main power was reconnected to the power outlet and carefully slid the stove back into position. Circuit power was reset and the oven tested successfully.
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- Customer:
- Peter from Phoenix, AZ
- Parts Used:
- WB24T10153
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
Phantom burner activation when switched off!
Scary when stove burner comes on by itself, was turning breaker off for safety! GE website not helpful at all. PartSelect website enabled diagnosis of problem and then provided easy source for replacement switch. PartSelect has schematics: all I had to do is unscrew the back of control panel, unscrew offending infinite switch, hook up replacement switch same way, put panel back and done. GE service call starts at $80 and then who knows what kinda $$$? Did repair myself: cost just $38. Yay!
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- Customer:
- Dinah from Juneau, AK
- Parts Used:
- WB21X22134
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Socket set
Oven on range did not work properly
My oven bake element melted one day. I had my husband replace it and for a short while it worked. Then it quit but then our broil element would not shut off. My husband said that it might be the heat sensor. We checked here in town and that element cost over $80. Since we have order from Parts Select before we decide to do so again. When we received the heat sensor my husband replaced it taking out the original heat sensor. This did not work as the broil element still would not turn off. I call the repair man and I found out that the initial melt down of the bake element also effected the main circut board that had to e replaced.
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- Customer:
- Cheryl from Sequim, WA
- Parts Used:
- WB30T10045, WB30T10099
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Burner "burned out" so we replaced the one and replaced the other that seemed to be cooling down.
Basically removed the screws holding the op on and removed the vent from back. Just "figured it out" and now it works. Wish I could be more helpful. Recommend moderate experience and confidence.
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- Customer:
- Rchard from Derry, NH
- Parts Used:
- WB48T10013, WB08T10026
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Broken Liight Socket
Removed the broken socket, and replaced with new one.
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- Customer:
- Cindy from Murrells Inlet, SC
- Parts Used:
- WB21X22134
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Oven not holding a consistant temperature. Found the replacement part easily on you website.Thanks to your photo.
First turned off power at breaker box. Pulled stove out to remove the half dozen hex screws on the back panel.(some nuts were stripped)Removed old oven sensor inside oven held by one hex screw and replaced it with the new part. Oven works great now! Repair job was done by husband Mike.
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- Customer:
- Tiffany from Denver, CO
- Parts Used:
- WB02X33180
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Storage Drawer rear support broken
Tried GE onoine parts department first and ordered the wrong part, then tried the customer hotline and they referred me to the right part but didn't explain that the design had been modified (the drawings had not been updated). I found an explanation on Part Select AND the parts were cheaper. Part Select sent the part, the necessary screw, and an appropriate instruction manual. Each support took less than a minute to screw in with a socket wrench.
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- Customer:
- Diane from BUTLER, PA
- Parts Used:
- WB21X22134
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Heat sensor malfunction
Disconnect power, then remove racks from oven, locate heat sensor by the broiler element. Use ratchet with extension and correct socket to remove the bolt directly under the heat sensor, pull the sensor out till you see the plug, disconnect the plug and then connect new sensor to it push wire back thru and then rebolt the new sensor on, thats it...
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- Customer:
- Thomas from Bonifay, FL
- Parts Used:
- WB24T10029
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Replace stove top burners (3 total)
Unplug stove first. Raised the stove top and propped up useing wooden spoon and wife assistance holding up. Pay attention to spot brackets hand to top. Removed sheet metal screws from bracket clamp holding burner in place. Removed one extension bracket from old burner and transfeered to new burner. Removeing one bracket clamp allows the other one to act like a hinge and make for easy removal and replacement. Back of burner had corresponding numbers which made it easy to replace brackets in same place as old. I carefully take one electrical wire at a time from old burner and transfeered to the new burner. Replaced burner same way it came off.
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- Customer:
- William from Shenandoah, PA
- Parts Used:
- WB24T10029
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
back burner not getting hot
unplug stove first...take back of stove off to get to burner switch remove wires colors coded.. get new switch put wires on the same way.plug stove in test burner...very simple to replace.and save $$$$$$$$
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- Customer:
- Gregory from Bethlehem, PA
- Parts Used:
- WB44T10011
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Element burst into flames, then oven wouldn't heat properly
First I shut off power to the unit. Then I removed the oven shelves. Next, I removed the two screws that hold the element in place using a socket ratchet. Then I carefully pulled the element out a few inches. I had some clothes pins with me because I read how some people had problems with the wire leads slipping back into the unit insulation. When the terminals and wire leads were exposed, I clamped the clothes pins on the wires between the leads and the oven wall so the wires could not be pulled back into the wall. Then I disconnected the wires from the old element. Next, I connected the new element to the wires, removed the clothes pins and gently nudge the element terminals back into the oven wall. Then I put the screws back to secure the element. Finally, I turn the power on and set the oven to 400 degrees. When I saw the element get red hot in a couple of minutes, I knew it was fixed. I've used it several times since then.
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- Customer:
- Dwight from Warrenton, VA
- Parts Used:
- WB24T10153
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
new tea kettle burned out both the element and the control
After replacing the dual element and still having a problem with the range, I started troubleshooting the switch. Fortunately, our range has 2 dual burners, and the switches are the same, so I was able to move the switch and see the problem follow the switch (also, using a VOM, I could tell there was a short in the switch).
Since I'd already replaced the element, I only had to work on the controls, which are very easy to access.
I carefully documented all the connections (took a couple of pictures as well), and swapping out the switch took almost no time.
Lesson learned - follow the manufacturer's requirement to use only cookware with a flat bottom. This tea kettle only sat flat around the outside edge. That caused both the element and switch to blow. The "hot cooktop" light stayed on constantly, even after the element was replaced.
Since I'd already replaced the element, I only had to work on the controls, which are very easy to access.
I carefully documented all the connections (took a couple of pictures as well), and swapping out the switch took almost no time.
Lesson learned - follow the manufacturer's requirement to use only cookware with a flat bottom. This tea kettle only sat flat around the outside edge. That caused both the element and switch to blow. The "hot cooktop" light stayed on constantly, even after the element was replaced.
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- Customer:
- Barbara from BELLEVUE, WA
- Parts Used:
- 40A15
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- Less than 15 mins
Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
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- Customer:
- Ike from LOGANVILLE, GA
- Parts Used:
- WB21X22134
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Oven is off 10 degrees
I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644
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- Customer:
- Maria from Lakeville, MN
- Parts Used:
- WB44T10011
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Bake element started on fire.
Used a pliers to remove old bake element (2 nuts that none of our socket set would fit). Removed the back panel with screwdriver. Unattached bake element from wires. Then removed old element and put new element in, pulled new element wires through back and reattached to range. Screwed back in the oven with the pliers. Closed up the back panel with the screws.
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