PB911BJ9TS General Electric Range - Instructions

Initially replaced the switch on the range--a simple job--pull the wires one by one and place them on the new switch. This did not resolve the problem, which meant that it was the burner, not the switch. I left the new switch in place and ordered a new burner. This, too, was simple, but involved creating a detailed drawing of the switch connectors rather than photos, which, because of the crossing of similarly colored wires, might have been confusing. The only hitch was that the burner is attached to the top by indented clips that fit into pegs at numbered locations on the burner. The clips were very difficult to open and situate, but once done (and this step was the only one where a second person was required) the top was closed and screwed back in place (two screws) and it worked perfectly.

Being a front burner, I used a 24 in piece of wood to hold up range top. After removing to screws holding top. Made note of numbers on old burner and wire locations. Took off wires and three spring clips. Then replaced with new in numbered locations , wires next

Watched video

I pulled out the drawer and inserted the new support. This one inserts into the back of the drawer as opposed to the sides. I had ordered two of the replacements even though I only needed one and decided to replace both. I think it was a good move as the drawer works better than when we first got it. Just one simple screw made it complete.

YouTube to review, had 1 person hold stove top for ease. Simple repair

Ordered the part. Received the box damaged and did not realize the part was damaged until our son came all the way from Columbus Ohio to install it. We ordered another part which came in a timely manner. Even though I reported the problem and told them that we are not very computer literate they still would not accept that the part was damaged until we sent a picture. Our son came back from Columbus to install the new part which took about an hour. He took pictures which I was then able to send. They then asked for a serial number. I had already sent all the numbers from the part but that is when they said they wanted the serial number from the stove. We are elderly and getting that required me getting on my hands and knees to get it near the floor. Luckily I was able to get up. After multiple emails I now have to send the part back. Good luck to anyone working with this company. I will be waiting for them to reimburse me for the defective part.

Unscrewed the stove top and replaced the element.

Watched youtube video. Very easy to replace

recieved part the next day. looked different but I followed instructions and the part worked perfect.

First I removed the oven drawer. Verified that the support clips would rest correctly on rail, then review installation document with supports to locate alternate location for replacement supports. I did have to personally locate 2 fastners not provided with the supports ot complete installation. After installation, oven drawer opens and closes smoothly.

My stove didn't seem to be getting enough power for the oven to heat up and the burners to get hot enough. When I checked the connection of the electric cord I found that one of the 3 terminals that the plug connects to was broken off. When the new part came I removed the old part by first disconnecting the 3 wires [black,white(ground),red] and then using a small but long 1/4 socket (that I found at Lowes)I removed the 2 screws that held the old part to the stove and the green screw under it holding the flat copper piece that also connects under the white ground wire of the part. I mounted the new piece on with the 2 1/4 screws. The new part comes with a piece of copper that is for grounding the part to the stove. When I compared it to the old part it was a little different. I first screwed the copper piece onto the stove (under the part) with the green screw then I screwed the white wire over the copper piece to the center terminal(you have to make the hole of the copper piece line up to the screw hole). I connected the other 2 wires and then connected the electric cord to the new terminal block and then put the back cover back on the stove and plugged it in. The clock came on I turned on the four burners they all got hot and red. I turned on the oven the element on the bottom got red I then turned on the broiler the top element got red. My stove is fixed.

Turned off power at circuit breaker. Disconnected electrical connections from stove and lifted stove top out of counter. Removed glass top by removing about 8 screws from side of stove top.Replaced burner element and replaced glass top.

Installed the new brackets at the back of the drawer with the 2 screws provided. The new rear mount design is much better than than the old side mount.

Ordered the part, it arrived and 5 minutes later it a complete installation

I just removed the drawer and installed the rear supports as instructed on paper included with the part.