JT3800SH7SS General Electric Range - Instructions
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- Customer:
- Steve from Wesley Chapel, FL
- Parts Used:
- WB24X10047
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
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- Customer:
- Jeffrey from FULSHEAR, TX
- Parts Used:
- WB24X10047
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
removed main black cover.
located part WB24X10047 and replaced
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- Customer:
- Pearlie from Beulaville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Timer, light and control pad worked. Turn table and heat did not work. Oven would not start up.
I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.
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- Customer:
- Carol from MUNSTER, IN
- Parts Used:
- WB03X21244
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Old knob broke
Replaced with new knob, Perfect fit!!
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- Customer:
- Tony from ITHACA, MI
- Parts Used:
- WB20X10048
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Thermostat quit.
Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.
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- Customer:
- Carl from MENIFEE, CA
- Parts Used:
- WB25T10102
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Burnt out lamp bulb
Remove oven light lens cover, remove the bulb and replace it with a new one.
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- Customer:
- Salih Hindas / from SPRNGFLD GDNS, NY
- Parts Used:
- WB21X10165
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Went well.
Changed the Temperature Sensor as you suggested, but the problem of 40 minutes to reach a temperature of 375 degrees F. remained the same.
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- Customer:
- Edwin from New York, NY
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No heat
Replace the fuses
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- Customer:
- Mack from Jacksonville, FL
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
No heat.
Replaced the fuse. Result; did not fix the problem.
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- Customer:
- Mohammad from Piscataway, NJ
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Powered Off completely
After reading reviews that there was no power what so ever and a fuse replacement will solve the problem, I tried it. Replacing the fuse is very easy (and I am not handy at all). All you have to do is remove the microwave cover from the top by removing two screws, slide the cover to the left and pulling the cover off. Then remove the grill in front of you, by removing one or two screws. The fuse is in front of you, use pliers and be firm but gentle. Replacing the fuse is easy but it did not solve my problem.
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- Customer:
- Michael from East China Township, MI
- Parts Used:
- WB27X10928
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
All power to the microwave went out.
PartSelect had helpful repair instructions on-line which made the repair easier and faster. Unfortunately, there were other problems with the oven that immediately blew the new fuse I had just installed. It was then determined that additional repair would most likely cost almost as much as a new microwave.
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- Customer:
- William from Socorro, NM
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Quit working
Just like the directions said. Very simple.
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- Customer:
- Stephanie from Kernersville, NC
- Parts Used:
- WB27X10928
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
microwave won't heat
bought a fuse but that didn't solve the problem. Guess I need a new microwave
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- Customer:
- Rong from Portland, OR
- Parts Used:
- WB20X10048
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
circuit shortage shows, i thing it because i heat on the counter too long cause the thermotart not fumctional.
it work ok now
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- Customer:
- Earl from New Philidelphia, OH
- Parts Used:
- WB24X10047
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Microwave would turn on ,BUT turn table would not turn and oven would not heat.
Took off cover , unpluged switches , took off switch assy, off/on test hooped and howlered for about 5 mins .Then laughed about other sites said could get those switches. Just wanted to say I LOVE Partselect. Super fast del , great price. JUST AWSOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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