JB968TH4WW General Electric Range - Instructions

First and foremost, I am a 63 year old cooky baking GRANDMOTHER. I don't know anything about fixing appliances. I read the other repair stories pertaining to my burner and I thought, "why not."
It was a snap!

My part arrived the very next day, bless you Parts Select! I just did what the others (see above) did: I removed 2 screws to release the stove top, then I took a few digital photos to be sure I would know where the wires went. I released the old burner, pulled out the thingamajigs that held the wires in the old burner, then pushed the new ones in their place, replaced the stove top, plugged it back in, turned it on and jumped for joy! If I can do this, anyone can.

The burner would work but you could not regulate the heat. I ordered and replaced the control switch for that burner. The part was like for like and reasonably priced compared to other websites and dealer. The picture showed that it was identical. I ordered one day and it was here the next. I had drawn a diagram of where the wires went on the old switch so it was very easy to replace. Probably took me 15 minutes or so. Works perfectly and by buying from this website it saved me a few bucks.

Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.

I am a 69 year old woman. I watched the Repair Clinic YouTube Video before I started. I then pulled stove away from wall and unplugged it. Took off oven door and removed the top oven rack. Loosened and removed the screw holding the temperature sensor located inside at the top center back wall of the oven. Pulled the sensor through the opening until the plastic plug came through. Unplugged and removed it and plugged in the new sensor. Fished it back through the opening. Replaced the bracket to the back wall of the oven and tightened the screw. Replaced the oven rack and stove door. Plugged it back in and moved it back into place. I turned on the oven and let is heat for over 30 minutes and the internal temperature was correct with the setting.

Shut off circuit breaker. Removed cooktop from island counter. Removed all knobs. Removed all screws after finding layout diagrams of unit on your web site. Lifted glass top from metal cabinet. Ordered control after trouble shooting the problem. (Master Electrician). Obviously burned out from water in control. Ordered control on line and installed it when it arrived three days later. Before installing control I cleaned and dried out the area. I cleaned the glass top around all the control shaft holes and the rubber boots and lubricated them with silicone to help keep them dry and for ease of turning controls. Turned on circuit breaker and checked all burners, pilot light and hot top indicating lights.

The draw pictorial was not very clear. I orderd the two rear supports for the over storage draw, not sure they were correct.
They were correct and the design had been upgraded to add strength to the support.
The draw is now operational..better then ever.

The hardest part was getting the correct part. I trusted the on line number and the first part I received was incorrect. I should have taken the part number off the old switch. When I did, I found out that the part number changed when I tried to order it. When the part came, the wiring instructions were not even close. I just took one wire at a time off the old switch and put it on the same terminal of the new switch. The repair was/is very simple made complex and too much time because of a wrong part and incorrect wiring instructions. As far as getting the incorrect and correct parts through the mail it was very fast. Received both parts in less than 3 days. A bonus is that I sent the old switch back for a rebate. Thanks for that.

My oven bake element melted one day. I had my husband replace it and for a short while it worked. Then it quit but then our broil element would not shut off. My husband said that it might be the heat sensor. We checked here in town and that element cost over $80. Since we have order from Parts Select before we decide to do so again. When we received the heat sensor my husband replaced it taking out the original heat sensor. This did not work as the broil element still would not turn off. I call the repair man and I found out that the initial melt down of the bake element also effected the main circut board that had to e replaced.

First turned off power at breaker box. Pulled stove out to remove the half dozen hex screws on the back panel.(some nuts were stripped)Removed old oven sensor inside oven held by one hex screw and replaced it with the new part. Oven works great now! Repair job was done by husband Mike.

Removed the broken socket, and replaced with new one.

Tried GE onoine parts department first and ordered the wrong part, then tried the customer hotline and they referred me to the right part but didn't explain that the design had been modified (the drawings had not been updated). I found an explanation on Part Select AND the parts were cheaper. Part Select sent the part, the necessary screw, and an appropriate instruction manual. Each support took less than a minute to screw in with a socket wrench.

Looked up the part, ordered it, and it was there in 3 days. It was slightly different than the old control, but a very well-written set of instuctions detailed which wires to move to which terminal. The entire repair took about 30 minutes, including moving the range out, replacing the control, and push the range back in place. Works perfectly.

Disconnect power, then remove racks from oven, locate heat sensor by the broiler element. Use ratchet with extension and correct socket to remove the bolt directly under the heat sensor, pull the sensor out till you see the plug, disconnect the plug and then connect new sensor to it push wire back thru and then rebolt the new sensor on, thats it...

I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644

Removed range from cabinets then approximately 6 sheet metal screws from the front of the range and two 1/4" sheet metal screws from the side to remove the front and top of the range. Lifted the cook top removed the two screws from the rotary switch and followed the directions included with switch to connect the wires. In reverse order reassembeled the range.
Quick & Easy