JT965BFB General Electric Range - Instructions

The breaker was tripped but fuse was ok on testing. I kept the fuse for possible future repairs. To access door switches and fuse on this model JVM1850CF001, remove 2 phillips screws at top. Then slide the grill to the left (toward hinges) about 1 cm and it should easily come off forwardly. Remove phillips screw underneath grill attaching the main panel. Lift the panel 1 cm and it will easily come off forwardly - I let it hang by the electrical cords. Now you can see/discharge capacitor(s). Remove 2 star screws inside door to loosen/remove/access door switch frame. 3 switches are held in the frame by plastic tabs - one tab per switch. One is primary and 2 are secondary door switches. I removed each switch one at a time by lifting tab, pulled off the electrical connector and filed the male metal connection on each switch. I replaced the switch with a loose button (loose and didn't click as crisply compared to the other switches) with a new secondary door switch. It was the lower secondary switch. Worked like a charm after that.

I first read where someone had the same problem. Their solution was a burned-out fuse. I ordered a new fuse...installed it and that did not solve my problem. I revisted PartSelect and read how Marla (from Arlington, TX)solved her problem. I purchased a secondary switch and when it arrived, I made a copy of Marla's instructions and followed them to the letter. I installed the new secondary switch into the secondary space, put everything back together and the oven STILL DID NOT WORK. I had to take the latching panel apart again and test each switch to see if there was another bad one. I found that the third switch was burned out. So I took the new switch out of the second slot and installed it into the third slot. I tested the switches before reinstalling the latching panel. This time everything worked. So I put everything back together, reinstalled the microwave on the wall, tested it again, and everything worked perfectly.

1. Turn off breaker
2. Remove grill that around built in microwave; remove two top screws and to bottom (open oven door).
3. Remove two screws on the control panel.
4. Swing out and allow panel to suspend from its wire holder.
5. Trace the two harness cables from the old control board and disconnect from the counterparts inside the unit.
6. Remove the "ribbon" connector (do not damage, be gentle)
7. Remove the four screws holding the old control in place.
8. Place the new control board in place (do not connect the ribbon connector yet).
9. Plug in the harness to their respective receiving locations in the unit.
10. Install the "ribbon" connector into the new control panel.
11. Reverse steps 4-1 above ensuring all connections are solid and made correctly.
12. Turn on the circuit breaker and enjoy a "like new" oven!

Before you get started on this be sure that you already have the Bottom Cabinet Trim Assembly (item #PS952490) either ordered or installed. We were not aware that you had to order both trim items separately which meant we had to remove the oven door twice. Using the screwdriver to pull back the door tabs, we first removed the oven door. The trim installed very easy. We just lined up the holes, pushed in, and then down on the trim to lock it in place. When reinstalling the oven door, be sure that door latches are almost fully extended before reinserting them into their slots.

Very fast very easy. Part was exact match!

removed the glass turning plate. removed the broken roller guide. replaced with the new one. I am very happy with not only the ease of fixing the problem, but how quickly I got the replacement part. I will use PartSelect again!!! And I will tell my friends.

Turn the glass enclosure counterclockwise to expose bulb.Turn the power off at circuit breaker panel.Handle the bulb carefully with paper towel covering the bulb.Push the bulb in socket.replace glass enclosure,turn power back on.

remove cover, unplug secondary door switch (top switch)
remove switch from holder, install new switch, plug in wires, replace cover, very easy. door switches are a common problem
with microwave ovens.

Replace the fuses

Replaced the fuse. Result; did not fix the problem.

Replaced it

remove cover-unplug wires from secondary switch-remove switch-snap in new switch-plug in wires-replace cover-works great. very easy to do.

Removed the microwave with the buit in housing from the cabinet. Removed microwave from built in housing. Removed outer cabinet giving access to remove control panel and smart board where switches are located. Removed control panel to get to smartboard. Removed smart board after disconnecting a few wires to allow easy removal. Individually removed and then tested each switch using multimeter. Found seondary Door Switch (bottom of smart board) operation to be intermittent (switch trip button extremely loose and rattle inside this particular switch) Ordered replacement part which came very quickly on standard shipping order. Put new switch on smart board and remounted, reinstalled control panel and reconnected various wire connectors previously disconnected. Then plugged in oven and tested for opertation - didn't work at all! But, after bleeding off capacior charge by removing connectors and discharging capacitor to ground, then reassembling control board and smart board into oven, then trying agian, it has worked perfectly ever since. Do not understand why capacitor disconnect/discharge was required but suspect this reset the control electronics. Easy fix and hope to get another 12 years out of this appliance which is used multiple times every day. Also have two other identical micorwave ovens, one is 20 years old, but these get used relatively infrequently.

Turned off the circuit breaker. Removed 5 screws. Unplugged the heating element and then plugged in the new one and replaced the 5 screws. Very simple.

I was attempting to replace the broiler element on the oven, but I discovered that the wiring may be the actual problem. I suggest before you order parts for a broiler repair, that you test the wires to ensure that you have continuity. I will have to trace the wires back to the source (the other element works fine) and see if I can find the problem with the current. I will keep the broiler element I ordered until I can confirm that the old element works.