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JB968TKW General Electric Range - Instructions

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All Instructions for the JB968TKW
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Customer:
Steve from Seattle, WA
Parts Used:
WB24T10119
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers, Socket set
The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
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Customer:
Russell from Morgantown, WV
Parts Used:
WB21X22134
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Replace Thermostat
Pull oven out away from the wall, unplugged from outlet, removed center cover by removing 5 sheet metal screws. disconnected thermostat sensor from control cable. Opened oven door and removed screw that holds thermostat sensor. Pulled thermostat sensor out replaced with new sensor. Plugged sensor in to control cable. Replace panel and screws. Then my wife made me clean the oven. I recommend making the repair when your wife is not home.
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Customer:
Richard from PHOENIX, AZ
Parts Used:
WB21X22134
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Stove overheated with an F2 error
Removed screws holding temp sensor, pulled wire out from behind wall until found connector, disconnected old sensor.
Measured resistance of old sensor and compared with new sensor, they measured nearly the same. Installed the new sensor and tested the stove. Came up to temp ok. No problem since, about 2 weeks.
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Customer:
Ezekiel from FLORISSANT, MO
Parts Used:
WB24T10119
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench set
Replace Infiniti Switch
Turn off breaker, disconnect electrical wiring, remove cooktop from courter top, turn over , remove switch.
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Customer:
Arthur from TORRANCE, CA
Parts Used:
WB07X42948
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Bottom channel trim rusted
Removed door from range(see manual for instructions). Set door face down on protective cloth material .Remove two top screwws, 3 bottom screws and lift back of door off. Remove two screws on each side of door bottom channel and remove channel. Put in new trim on bottom of glass window and put screws back in. Set back of door on top of front cover and screw two top screws and 3 bottom screws back in. Set door back into range. Lock clips on both hinges.
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Customer:
John from CENTERPORT, NY
Parts Used:
WB24T10119
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
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Customer:
Janet from NORTH ANDOVER, MA
Parts Used:
WB07X42948
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
The bottom trim Chanel was very rusted.
The part was exactly what we needed. However, we didn't find the video online to show how to replace the part until we were almost finished. (https://www.youtube.com/watch?v=ovwcJhfWHXQ) If we had found the video, it would have saved us a lot of time because we undid more of the door than we needed to. Also, the video tells you exactly what size tools to use. However, taking the door more apart allowed us to clean more of the inside of the door. So, watch the video before you start, and also, be prepared to spend time cleaning the insides of the door. Also, when we put the door back together, we accidentally turned the front glass panel of the door upside down and it wasn't noticeable until we had put the door back on the oven. So, we had to take it apart again to fix it. All said, we're very happy with the new part. Thank you PartSelect!
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Customer:
Alberto from TUCSON, AZ
Parts Used:
WB24T10063
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Overheating dual element
Not only did we (my wife did help) replace the dual element but afterwards we realized the control switch was not functioning properly and so that was replaced as well, and now our appliance works as intended. Also the instructions, are helpful as well. We used care not to force or over tighten anything and with two sets of eyes and the extra hands everything went much better. Anything that was removed was noted as to it's location and replaced .
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Customer:
Deborah from Fort Worth, TX
Parts Used:
WB04T10022
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Inside Oven door cracked
Easy
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Customer:
Roscoe G from ROCHESTER, NY
Parts Used:
40A15
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Light burnt out.
Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.
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Customer:
Sherry from SAINT PAUL, MN
Parts Used:
WB02X38986
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Replacing handle spacer
This one is simple. unscrew a portion of the door, install the spacer and screw back together. Worked well.
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Customer:
LUIS from CONCORD, MA
Parts Used:
WB24T10119
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
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Customer:
Ron from SAN TAN VLY, AZ
Parts Used:
WB21X22134
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Not Reaching Temperature above 300 Degrees
Take off 6 screws of back cover of the range, unplug the white wire. Go to the inside of oven, pull out racks. At the top of the oven is your Broiler element, in the center you will see a rod sticking out with one screw holding it in place. Take out screw and pull temperature sensor out toward you. Reverse steps to put it back together.
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Customer:
Richard from Seminole, OK
Parts Used:
WB04T10022
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Original gasket coming apart
Pulled the old one off (very easy), used popsickle stick to push first end in slot, aligned pins, pushed them in the holes and pushed other end in the slot.
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Customer:
kathleen from Wynantskill, NY
Parts Used:
WB24T10119
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
cooktop switch broken
Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.
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All Instructions for the JB968TKW
46 - 60 of 114