JKP65G401 General Electric Range - Instructions

First of all let me say, I am grateful you are supplying parts to an oven made in 1984. I noticed the crack the day before Thanksgiving and immediately started looking for the part because Thanksgiving was the least of my worries. I have a countertop broiler to cook the turkey and dressing in but I am catering a huge party in a week and really need the oven in top shape. Due to minor surgery I have not made the repair but I want to say thank you for getting the part to me on Saturday right after Thanksgiving. Wednesday to Saturday with a two day holiday is incredible. Thanks for the great customer service.

Removed back panel. Removed the defective solenoid on its bracket. Replaced it with the new door latch solenoid. This was relatively easy. Replaced the back panel. Tested self cleaning feature. Everything worked fine. I have preformed this same repair once before.

Took out the old and put in the new! Easy and inexpensive repair (especially because my husband did it!)

The removal- replacement problem basically involves the shortness of the connector wires to the terminals. Because the burner is close to the top there is little room to use a screwdriver. The old unit used metal screws. The new came with open threaded holes in the terminals with two threaded screws. Used a small 1/4" ratchet which worked OK, but had to carefully bend the ends of the terminals to allow me to lower the element to an angle that would all room for ratchet action. (All design engineers should first have to work in maintenance before going to drawing board!)

S. Cooke, Houston Texas

On Thanksgiving Day, we were making a pecan pie. The lower oven started to smoke and flame. We quickly turned off the oven, removed the pie, and noticed that half of the lower burner element had turned into cinders. I copied down the part number and serial number of the oven, went to Google, and found the replacement part that I needed. Once the oven had cooled down, I turned off the circuit braker for the oven and tried to remove the burned out heating element. The good news was that I could remove it with my SAE socket set. I then ordered the part on line, knowing with confidence that I could do the replacement myself.
The part arrived one day after I got the email that the part had shipped. That is great service!
I waited till the next day to do the repair since I needed to have the right tools lined up and I needed to wear clothes that might get dirty when working deep inside the oven. A flashlight and a socket set with a 1/4 inch drive were the main tools I needed to do the electrical connections and the oven connection. I also used a blunt putty knife to clean out some of the goo in the oven.
After the repair, I turned the circuit breaker back on and placed a separate oven thermometer into the oven for the first test. The oven worked just fine at 250, 350, and 450 degree settings. Wife is now happy!

Took out old element with screw driver and replaced new element with screw driver, very simple.
We were so happy with the customer service, had the new element the very next morning. Thank you.

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires on the element. Put in the new element and reconnected the wires. Pushed the wires and element back into place and screwed in the screws that hold the element in place.

Turn circuit breaker off.
Two screws detached the unit.
Another two screws to disconnect the wires. Reversed above operation for installation.
Turn circuit breaker on.
All fixed!

P.S. Shipping was very fast.

First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires and replaced the two wires that hold the element in place. I received the part within about 36 hours after placing order.

Removed the two screws holding the mount and then reattached the two wires to the element.

I read your website repair testimonials by previous customers and used that advise to do the job. I liked the suggestion to use something to attach to the unattached wires so they don't slip back into the unit. I used two clothespins. I had one stubborn electrical connection to disconnect so it took a little longer -about 30 minutes. But it was a simple job to do and my oven works fine again. The item was delivered timely from the order date and packaged well. Thank-you!

New element arrived in a couple of days! We turned off breaker to oven, removed the old one which only involved two screws. Then we had to connect new one and re-attach metal square, only tricky part was getting the metal square positioned correctly but that was really not hard, just made sure insulation was covered and plate went back in same position. If we had called a eepair company it would have taken a week or more and probably been expensive!

On thanksgiving day, as we were pre-heating the oven, electric sizzle, sparks and a little flame comes from our 24 year old oven. We were able to get dinner on the table and that evening I went looking for what I thought was going to be a difficult to find part. But I found the part on partselect. I ordered that evening and got it on saturday. Installation was a snap. The most difficult part was the nuts holding the wires were stuck on from time and heat and I worried about the wire from the small plate to the coil might break. A little wd-40 and a few minutes and they popped right off and right back on. Works great now.

Easy! Removed the screws, took out the damaged element, reversed the process with the the new element. I called in my order on Monday and Wednesday evening the oven was repaired! It doesn't get any better than that. Thanks for the great service.

Took the old one out and replaced with the new one. It was just awkward to get at.