JP960KKC General Electric Range - Instructions

Pull out Range and unplug from wall receptacle. Open Range door and remove 2 hex head screws with pliers. Screws located at top inside of range door opening. They hold the burner top in place. Slowly lift front of top burner section up and at same time slightly lifting back of burner section since it rests on 2 pivots. Prop front of burner section open, tilted back, with a piece of 2X4 maybe 2 1/2 ft. long. Make sure the 2X4 is located at the front/middle of range [resting on insulation] and at front middle of burner top to keep it opened firmly and balanced. You have about 5 or 6 wire clips to remove from elec. posts. Use pliers to gently remove clips. Tag the wires with tape to remember which wires go onto the new burner. Or take a close up picture with your phone to remember which wires go where. There are 2 philips head screws holding clips that hold the burner in place. The clips are slipped into a slot to help hold them in place. Mark the 2 slots so that when you remove the clips you will remember which slots to put them back into. You will need to hold the burner with one hand while you are removing the last clip as it could just fall out. Remove old burner and install new burner at same angle as was the old burner. You will have to make sure that the 2 clips are in the slotted openings first as you can not put them in place after the burner is installed in the opening. Reinstall the 2 screws into the 2 clips. Hold the electrical pole fittings with one hand while you gently reattach the electrical clips with a set of pliers. You may need to wiggle the clips back and forth to get them on securely. Remove the 2X4 and gently lower the burner top. The hardest part is now you have to slightly lift the back of the burner top while the front is lifted up and maneuver the back to drop down over the 2 pivots. Then the burner top will drop down in place so that the 2 screws in the range door opening can be reinstalled. I don't know of an easy way of making the top of the burner section fall down over the pivots except trial and error. Maybe use a flashlight to look back where the pivots are located while the top is propped open. That may help you visually to see what you are trying to do.

opened oven door and removed two 1/4 " screws from range top. lifted range top and propped open like a car hood with a 1" diam dowel rod. marked on new element the wire color locations from old element and removed wires. removed the two small screws and clips that hold the element to the range top and removed element. Matched where the mounting screws locate to the new element. Installed new element in reverse order.

Really easy. Part came in rapid time and was the right part. Went on web and got instructions with video how to install.

The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.

There are 18 sheetmetal screws not 8
The GE SREWS HAVE AN INTEGRATED WASHER which causes the philips head to STRIP these needed to be drilled out!!!
The glass top was GLUED to the sheetmetal box and did not come off without a fight

I ordered a new burner assuming As is turns out: nothing wrong with the burner.

turn off the power at the breaker first

remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)

prop up the stove top on the cardboard box the part came in

pull off the wires one by one and attach to the new burner OR record where each wire goes first

remove the old burner (2 screws) and attach the new burner

screw down the stove top

try the burner - when it does not work flip the power breaker back on and then try again

bask in the joy, admiration and wonder directed your way by various family members

Dear PartSelect:

I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.

I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.

Matt Brennan

I got someone to look at the stove. They told me what I needed. I looked all over the Internet and couldn't find the part. One guy told me just to buy a new stove top because mine was an antique. It still looked good and two burners were still working. I didn't give up. I found the part on partselect bsite and was thrilled. It shipped fast and was exactly the right part. Now my stove works like new.

Locate breaker box and turn off breaker to stove. Removed the two screw in front that hold the top in place. Raised the top and supported it with the box the new burner came in. Removed two screws that held the burner in place and the 5 wires one at a time an installed them on the new burner. Put new burner in place and installed two mounting screws. Reinstalled the two screws in the front to hold the top in place then turned the breaker back on and tested burner. Worked great. Received part in 2 days.

Followed directions that I found on the internet and it was easy to remove the old burner and replace it with the one I ordered from you. There was no problems at all.

Turned off the power at the breaker. Then I lifted the cooktop by pressing up from the bottom, while my wife slid two boards over the recess. I lowered the cooktop onto the boards, removed 12 screws around the perimeter of the case and carefully lifted the glass top and placed it on a towel on the DR table. (remove the control knobs first) removed the wires leading to the infinite control, marking which color when where, removed the two screws holding the infinite control, and replaced the old with the new. Reattached the wires, replaced the cooktop, replaced the screws, held it up while my wife removed the boards and then carefully lowered the cooktop into the recess. Attached the knobs, flipped the breaker back on and turned control to hi. It worked!

A cleaning spray was allowed to caused a short circuit of the infinite control switch. Here is the sequence of a very easy way to repair it: Turn off the power to the unit. Take the bottom metal cover off. You should be able to find the one that was burnt out (my was the bigger surface burner switch). Take photos of how each colored wire are connected ( I used my cell phone). Review the photos!! You will see that the switch has two clamps holding the metal cover to the plastic casing on the sides. Using a narrow screw driver, pop loose the plastic casing from the metal clamps. This way you don't have to take the unit totally apart. The metal casing should be fine. Clean it well, making sure it is dry. Take the new switch and also take the plastic casing from the metal top cover. Replace the metal pin and the plastic casing only. Make sure you line it up the same way with the little blue box in the same orientation. You may not have enough room for your hand and your view. By feel, you should be able to place it there and pop it in. Check the taken photos and connect the wires following the same diagram. Replace back the metal cover. Turn the power on. Enjoy dinner!!! Michael.

The age of the system resulted in the cook top being heavily stuck by food-stuff to the range surface. The result was a twisting of the top when breaking it free. It caused the cooktop (a $500+ part) to crack diagonally across the whole surface. Thus ended the quick do-it-yourself process, and out to buy a new range. Parts-select was very good about the return process of the un-used and un-opened burner element.

The part arrived much sooner than I anticipated. The job was a little harder and took a little longer for me because I'm not good at repairing things. I usually have to call someone. However, I followed the step by step instructions that were provided both on the website and with the mailed item and had no problems. The instructions were clear and easy to follow. The tools needed were very basic - all of which I had on hand. If I could do it - anyone can.