CE38800ACV Crosley Range - Instructions

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

Hired a pro. Parts are difficult to get on a timely basis today , if at all. Screw up this repair by damaging the outer " black glass " and you buy a new stove. It took three weeks to get my replacement glass even though PS said the part was being sent within a day of the order. Even so , I am am happy to have gotten it , and will continue to use the company.

replaced burner by following the wiring from the photo we took. worked god except was cooking to hot and would not cycle. went to use my smaller burner in the back on the same side and the center of the double came on. so we watched another video looked at what we did wrong with the wiring. here we wired the burner slightly wrong we did not follow the numbering. this time followed the numbering and all is good. burner is working good and cycling.

Turned the power off to the oven, unscrewed the ends of the element, connected new element, screwed it back in to place and turned the powe back on. The video provided in my shipping confirmation was very helpful.

Removed front panel of range, removed switch (2 screws), unclipped wires from back of existing switch. Installed new switch - reverse order of above.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

We moved into a house with seemingly newer looking appliances. After the dishwasher broke and destroyed our floor, we found out that they were all twelve years old. Amazing the condition they were in after all that time.

The oven was the next thing to break. The hinge snapped, and while we could still use the oven, it allowed hot air to seep out.

So I checked online and lo and behold, I found a hinge for under $20. Wow. Much cheaper than a new range.

The most amazing thing was that I purchased it on a Friday afternoon, and it showed up on Saturday, so we could do the repair over the weekend. I cannot tell you how impressed I am with that kind of service.

We had to take off the side panel which was a pain, but all in all, it was 7-8 screws and swapping the hinge was easy. One of the screws did not want to go back in, so I had to find a replacement, but other than that, it was a pretty easy repair.

Thanks!

Turned oven circuit breaker off. Removed oven racks. Removed 2 screws from old element. Pulled element out slightly disconnected wires on each end and reattached to new element. Pushed back in and reinstalled the 2 screws, reinstalled oven racks and turned circuit breaker back on. All done in about 20 minutes.

I took the door off and removed five phillip screws from the old bottom support and removed it. I took the opportunity to clean the glass on the front and back before placing it back on. It simply fits into two keepers at top and is held on by the new support at the bottom. I replaced the five screws and put the door back on. It is a simple job that only takes a few minutes.

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I unplugged the cord to the stove. Then I removed the two screws on the broken heating element. Once the screws were removed, I slid off the two wires attached to the element prones. Grab the new element and attached the two wires. Reinstalled screws. Plugged in the cord, and turned on oven. Heating element came on.

It is very easy shut off the power yo the stove at the fuse box, unscrew the two screws and pull the element out replace and screw back into place.

Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.