KSM97PT5 Whirlpool Mixer - Instructions
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- Customer:
- Doug from ELKHART, IN
- Parts Used:
- WPW10325124, WPW10119326
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
SPEED WENT CRAZY, VERY VERY FAST. NO CONTROL AT ALL EXCEPT OFF
INSTALLED PHASE CONTROL BOARD AND SPEED CONTROL PLATE, BOTH AT SAME TIME
Your DYI video was helpful, especially holding the spring with a cloth. Also good for fine tuning to get the speed exact
Your DYI video was helpful, especially holding the spring with a cloth. Also good for fine tuning to get the speed exact
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- Customer:
- Curt from SHELBY, MI
- Parts Used:
- WPW10112253
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Teeth on the gear were worn off.
Took each area apart. Replaced the gear and reassembled it.
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- Customer:
- Sarah from GRAPEVINE, TX
- Parts Used:
- W11192794
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Attachment hub stopped spinning
Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!
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- Customer:
- Peter from SALADO, TX
- Parts Used:
- WPW10323373, WPW10112253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Worm gear was worn out .
I watched the university of YouTube videos, and followed their instructions.
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- Customer:
- Matthew from MILWAUKEE, WI
- Parts Used:
- W11192794
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
EXTRUDER GEARS GROUND DOWN AND STOPPED WORKING
Dismantled the mixer, took photos, and re-assembled unit.
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- Customer:
- Joan from HALEYVILLE, AL
- Parts Used:
- WPW10325124
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
One speed only and surging
I replaced the phase control board because the mixer had only
one speed and was surging. I noticed from other posts that it
is important to note the setting of the speed plate before you
remove it in order to remove the phase control board. Also be
careful removing the associated 'slip-on' terminals as it would
be easy to damage the speed plate. If I ever do this again I
will go ahead and replace the speed plate, probably the cheapest
item to replace. The operation was a success and the mixer is
back in business. Thanks.
one speed and was surging. I noticed from other posts that it
is important to note the setting of the speed plate before you
remove it in order to remove the phase control board. Also be
careful removing the associated 'slip-on' terminals as it would
be easy to damage the speed plate. If I ever do this again I
will go ahead and replace the speed plate, probably the cheapest
item to replace. The operation was a success and the mixer is
back in business. Thanks.
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- Customer:
- Karen from MARION, IN
- Parts Used:
- WPW10112253
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
The mixer would not spin so I assumed it was a bad worm gear
I watched a video on how to replace the worm gear. When I opened the mixer I noticed a small screw laying in the grease. I removed as much grease as I could and could not find anywhere that the screw would have come from. All the gears turned and looked fine so I replaced the grease put the mixer back together and it worked fine. I am thinking the small screw must have somehow fallen into the mixer when manufactured. So proud of my 70 year old self for getting the job done.
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- Customer:
- James from SAINT PAUL, MN
- Parts Used:
- WPW10119326
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The mixer was given to my wife. Sometimes it would work or not.
When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.
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- Customer:
- Robert from Auburn, ME
- Parts Used:
- WPW10112253
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
worn gear
dissassembled mixer and replaced gear
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- Customer:
- Lane from Warrior, AL
- Parts Used:
- WP9707223
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
The mixer started getting weak like a gear was stripped and then quite working all together.
I removed the decorative band that covers the seam by removing 1 screw. I then removed the top portion of mixer by removing 4 square head screws. You will then see the gear housing in the front of the mixer. Remove the 4 screws holding that on. There are no spring that are going to pop out and you never know where they went, but be careful because there is a lot of grease and a gear that it just laying in there on the right side. You will see the stainless shaft with a couple on gear cogs on it. Remove the retaing spring from the shaft and pull the top gear off, it may be a little snug. You will then see the dowel pin, mine was sheared off but I could see where it was. Be sure to remove the broken pieces. Use the punch to knock out the remaining pin. Replace with new pin making sure it is evenly exposed on both side of the shaft. Replace the top gear, then the retaining spring, the the gear housing cover, then the mixer top cover and finally the decorative band. Be sure to unplug before you start. These mixers are expensive and expensive to have someone fix them. I ordered 2 pins because shipping is a little high and the pin is cheap. I fixed this for $17.00 total and have a spare pin.
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- Customer:
- Beverly from St. James, MN
- Parts Used:
- WP9704329
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
wire whip came apart
Really no help from Kitchen Aid sources; but phone call to PartSelect solved the problem. Kitchen Aid repair line didn't even know the part #! Thanks to Part/Select, Christmas cookies are being made.
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- Customer:
- Robert from Lynchburg, VA
- Parts Used:
- WP9704329
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
wire whip got bent and had to be replaced
just inserted the new wire whip
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- Customer:
- Mary Ann from Gilbertsville, PA
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing thumb screw on my kitchen aide mixer
Dear Customer Service,
I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there.
What a Great Site!
A Happy Customer!
I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there.
What a Great Site!
A Happy Customer!
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- Customer:
- Carl from Austin, TX
- Parts Used:
- WP9704329
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken whip, no local availability
No nstallation required, simply attach.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.
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- Customer:
- Ethel from Crystal River, FL
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
thumb screw broke
it just screw in.
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