5KSM150PSBPH4 Whirlpool Mixer - Instructions

When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.

After stalling the mixer while mixing dough I found that the motor still functioned but the blade didn't move. I basically took the mixer into my shop along with a digital camera to record any complicated disassembly procedure I might have to deal with for reassembly and proceeded to disassemble the mixer. Once apart, I cleaned the mixer parts, removed the broken worm gear and bracket, and got online for someone that carried the replacement piece. PartSelect sent the replacement within 3 days and now it works great again.

dissassembled mixer and replaced gear

To access the interior of the mixer, I first removed the single screw holding the cup-shaped part at the rear. Then I removed the 4 large screws on the under surface of the mixer head. Next I removed the bright metal ring around the planetary gear area by prying it off. I then pried the dish-shaped part off the shaft using a large-bladed screwdriver. This exposed 5 screws on the circumference of the planetary gear. By removing them, one can pull up the gears and see into the area below. I found the worm gear had fractured. By removing 3 screws at the base I extracted it for closer inspection, checking for any loose pieces. Beware of the jelly-like grease. The replacement part goes into position, and one then follows the steps in reverse.

I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.

Dear Customer Service,

I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there.
What a Great Site!

A Happy Customer!

No nstallation required, simply attach.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.

it just screw in.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

simply put it together, .

and I thought replacing the hinge pin would fix it, I used an awl to push out the old pin then used the new pin to push the old one all the way out. That did not fix the problem. Went to a store to look over a new one and saw that the screw under the head at the hinge point on the new machines was not screwed in tight. Turns out that screw is the "bumper" for the head against the neck, so the head is held back by the screw. FIXED

replaced

Great! Got the right part, the first time- did not break in shipping. Your web site made it very easy to pick out what I needed.

Replacing the base retaining bracket(what KitchenAid calls the screw cap) solved the problem immediately. The entire replacement effort took no more than a minute requiring removing 3 screws, discarding the old base, putting in the new one, and putting the screws back in. PartSelect was very easy to do business with. They shipped the part the day I ordered it and it arrived as scheduled. Can't be easier than that.

Replaced it with a new part. No installation or repair to maching was necessary