5KSM185PSBCA4 Whirlpool Mixer - Instructions

With a screw driver remove the screws holding the old base in place. With a flat head screw driver carefully pry and remove old mixer base. With 600 grit sandpaper clean and make smooth any burrs or rough spots in the mixer base recessed area. You can use some light grease and coat the outer edges of new mixer base and place in the now cleaned mixer base recessed area. The new base maybe a tight fit and not be fully seated in the recess. If a tight fit, place the piece of 2x4 piece of wood over the new part that is in the recess and carefully tap the base home using the sledge hammer. Check to see, if the base is fully seated. If not fully seated, tap again When fully seated replace the screws. You may have to adjust the height of the stand mixer head with mixer paddle attached for proper clearance between bowl and paddle. See your mixer manual for adjustment procedure

Replaced gasket and O-ring. Problem solved. POC (Piece of Cake).

I watched the university of YouTube videos, and followed their instructions.

Dismantled the mixer, took photos, and re-assembled unit.

You tube has great instructions! I would suggest when you buy a part to let customer know that they need a food grade gear grease ordered to complete the reinstall of all gears and body parts!

Followed web site's videos. One step left out of video.

replaced gear, and brushes.

Took each area apart. Replaced the gear and reassembled it.

watched how to repair

I watched a YouTube video all the way through, then watched each segment and followed along with the video. It was messier than the professional repair guy, but it worked out fine. This is not a difficult repair when you can watch a video and follow along. It saved me about $130.

Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!

To access the interior of the mixer, I first removed the single screw holding the cup-shaped part at the rear. Then I removed the 4 large screws on the under surface of the mixer head. Next I removed the bright metal ring around the planetary gear area by prying it off. I then pried the dish-shaped part off the shaft using a large-bladed screwdriver. This exposed 5 screws on the circumference of the planetary gear. By removing them, one can pull up the gears and see into the area below. I found the worm gear had fractured. By removing 3 screws at the base I extracted it for closer inspection, checking for any loose pieces. Beware of the jelly-like grease. The replacement part goes into position, and one then follows the steps in reverse.

followed the emailed instructions from your company
worked perfectly
thanks

After stalling the mixer while mixing dough I found that the motor still functioned but the blade didn't move. I basically took the mixer into my shop along with a digital camera to record any complicated disassembly procedure I might have to deal with for reassembly and proceeded to disassemble the mixer. Once apart, I cleaned the mixer parts, removed the broken worm gear and bracket, and got online for someone that carried the replacement piece. PartSelect sent the replacement within 3 days and now it works great again.

Tried new brushes but alas it looks like it was a controller. Wife needed it asap so Ii bought her a new one. Service and delivery were quick but couldn't wait for a second part to try and repair it again.