5KPM5EOB4 KitchenAid Mixer - Instructions
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- Customer:
- Carl from HAMPTON, NH
- Parts Used:
- WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
My stand mixer stopped mixing!
I watched a YouTube video all the way through, then watched each segment and followed along with the video. It was messier than the professional repair guy, but it worked out fine. This is not a difficult repair when you can watch a video and follow along. It saved me about $130.
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- Customer:
- Rachael from SEATTLE, WA
- Parts Used:
- WPW10112253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
Worm gear was stripped and needed to be replaced
I am not handy, but was able to follow this YouTube video and do this repair easily and successfully: https://www.youtube.com/watch?v=1QsgPIL9FpA
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
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- Customer:
- Jamie from FLORENCE, CO
- Parts Used:
- WP3184212
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Mixer making a grinding noise
replaced gear, and brushes.
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- Customer:
- Robert from Kathleen, GA
- Parts Used:
- WPW10380496, WP4162324, WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Worms Gear broken teeth from the gear.
Followed web site's videos. One step left out of video.
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- Customer:
- Curt from SHELBY, MI
- Parts Used:
- WPW10112253
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Teeth on the gear were worn off.
Took each area apart. Replaced the gear and reassembled it.
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- Customer:
- Sheldon from RICHMOND, TX
- Parts Used:
- WPW10112253, WP4162324
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench (Adjustable)
Hard to knock out pins, and connecting the top to the bottom after repair
watched how to repair
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- Customer:
- Sarah from GRAPEVINE, TX
- Parts Used:
- W11192794
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Attachment hub stopped spinning
Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!
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- Customer:
- Alicia from INDIANAPOLIS, IN
- Parts Used:
- 3179280
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Base needed replaced
I didn't because I am still waiting for the part to be sent to me after saying 3 different ship dates, today your company said they did not know when I would be receiving the base. PLEASE SEND THE PART!!!
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- Customer:
- Walter from Athens, GA
- Parts Used:
- WP240309-2
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Mixer suddenly ceased operation after sharp noise
To access the interior of the mixer, I first removed the single screw holding the cup-shaped part at the rear. Then I removed the 4 large screws on the under surface of the mixer head. Next I removed the bright metal ring around the planetary gear area by prying it off. I then pried the dish-shaped part off the shaft using a large-bladed screwdriver. This exposed 5 screws on the circumference of the planetary gear. By removing them, one can pull up the gears and see into the area below. I found the worm gear had fractured. By removing 3 screws at the base I extracted it for closer inspection, checking for any loose pieces. Beware of the jelly-like grease. The replacement part goes into position, and one then follows the steps in reverse.
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- Customer:
- KATHERINE from INVERNESS, FL
- Parts Used:
- WPW10380496
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
over heating
followed the emailed instructions from your company
worked perfectly
thanks
worked perfectly
thanks
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- Customer:
- David from UNICOI, TN
- Parts Used:
- WPW10380496
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Motor surges at some speeds
Tried new brushes but alas it looks like it was a controller. Wife needed it asap so Ii bought her a new one. Service and delivery were quick but couldn't wait for a second part to try and repair it again.
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- Customer:
- Gary from COLUMBUS, OH
- Parts Used:
- WPW10380496
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
I noticed that the Initials on the package indicated that the part was made in CI. That was the problem.
I decided to update the motor brushes in our KitchenA id mixer even though it operated perfectly for years. After installing the motor brushes, you sent,I plugged the cord attached to the mixer into the outlet. I selected 1 on the speed selector and nothing occurred. The mixer would not operate. I then checked the outlet to insure there was voltage present; there was voltage present. I again plugged the cord of the mixer into the outlet, selected 1, then 5, and finally 10, with no results. The mixer would not operate. Finally, I removed the motor brushes I had received from you and installed the old brushes that were originally in the mixer, plugged it in the outlet, selected 1 and the mixer operated perfectly as it did BEFORE installing the brushes you sent.
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- Customer:
- Benita from West Yarmouth, MA
- Parts Used:
- WP241764
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
The plastic piece inside the mixer that raises and lowers the arm
Took the mixer apart so that the broken pieces of plastic would fall out. I needed a large philips srew driver -wasn't able to improvise. A friend (male) came over so between the 2 of us we took the machine apart and put it back together. The motor works fine, It was just the arm lever and everything is working perfectly now.
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- Customer:
- Vernon from Orange Park, FL
- Parts Used:
- WP9708649
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Mixer Feet startarted to disintergrate and leave marks on counter
Called original Kitchen Aid and advised had been sold and to look for Kitched Aid on web. Found site, went to appliance diagram and obtained part number and ordered. When parts came in just unscrewed and replaced new feet.
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- Customer:
- Randy from Ingram, TX
- Parts Used:
- WP3182857
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Spring Latch broken
Take off the old one, put on the new one--start kneadin' bread. Finding a screw driver was the hard part.
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