KG25H0XES5 KitchenAid Mixer - Instructions

After trying to make a batch of heavy frosting, my KitchenAid mixer final stopped turning. After watching a video of how to change the grease in a similar model on PartsSelect and seeing it wasn't that hard to take apart, I decided to give it a try myself. Removing the cover exposed a completely worn gear drive. Luckily, it was easy to determine which parts needed replacing and PartSelect sent them in no time. Once I put everything back together, it sounded terrible which was pretty tough to take. As it turned out, the problem was flecks of metal from the gear were still in the grease and were getting caught in the mechanism. Once I thoroughly cleaned all the grease out and gave it some fresh grease the machine worked great. Much better than before. I only wish I had swapped the grease out at the same time. Thank you PartsSelect for saving me hundreds of dollars on a new machine!

Worm gear strips usually after the lower gear housing breaks. Tore down cleaned grease and shrapnel out, replace stripped worm gear and lower housing. It's convenient that the lower housing plate comes assembled with new bushing and gear. This is now the third one of these expensive mixers I have repaired, word got out that I fix them, and this is a very common problem. Repairs have been for friends and Church, so I don't charge any labor, it's kind of fun, messy, but fun. Note to Kitchen Aid: Please strengthen lower gear case.

The appliances belong to my neighbor who had no papers/manuals so I was on my own to figure out how to even get the machine apart and to find the correct nomenclature for the parts I needed. The PartSelect diagrams on the web site told me everything I needed to know. The key to the dis-assembly was the band around the center of the machine. After I discovered that, the band came off easily followed by splitting of the casing. One the first machine it appeared that the circuit board/switch assembly was in bad shape looking like it had been over heated at one time. As a test, I took the electric component out of the machine that would run and put it on the dead mixer. Beauty, it worked. OK so much for the easy one. On the machine that would only turn part way, I split the transmission housing by removing four small bolts and found that the worm gear was partially stripped. So, I ordered a new gear, switch assembly and transmission gasket since the old one was torn during my dis-assembly process. I don't have any snap ring pliers, so the snap ring(retaining ring) was taken off using a large screw driver and a a pair of slip joint pliers. Worked well, but I was afraid that the old retaining ring may have been damaged, so I ordered a new one. Good idea, since I broke the old one trying to put it back on. When all of the parts were installed, I filled the voids with heavy grease and put it all back together. Both mixers now work perfectly which saved the owners several hundred dollars. They had planned on replacing them both for use at their restaurant. I am now a fan of PartSelect because of the ease at which I, a novice had been able to find and get the correct parts, and the speed at which they arrived. I am also very impressed with the Kitchen Aid mixers because it appears the they are very well made, and are easily repaired if they do break. I was surprised to find a small appliance that is repairable. Many are now just throw away quality. I am a hero to my neighbors (they don't know how easy this was) and will keep the refrigerator magnet that was included with my parts order, for future repairs.

removed the cover, separated the gear casing, cleaned the gears, replaced the thrust bearing kit and worm gear, greased all and reassembled. Wish I would have known to order the grease, it would have saved a couple bucks in shipping.

Noticed worm gear was worn out, ordered the parts, it came very next day. On YouTube instructions were very easy to follow. Important point to remember,I washed the parts in water with chlorine in it. Retaking ring was tough to take out, as I did not have parrot beak plier, could not find it at Home Depot or Lows. Putting the retaining ring I used circular nut driver, to press it on the shaft to slide down by hammering it. While assembling follow the instruction step by step from the you tube. Machine works smoothly. Performing well. Thanks to part select, excellent web page, efficient delivery. I would recommend them to all.

I had previously ordered several other gears after I found one of the worm gears stripped. After putting it all back together, the one major gear in the unit that I had not replaced because it looked fine, the bevel gear, also stripped. Learning experience: this is a unit worth several hundred dollars, so don't skimp on a $4 part. Once you work on this thing, you might as well spend a few bucks more and replace ALL the gears - even if they look like they are okay. Furthermore, if you only take 15 minutes to do this repair, as some on this site suggest, you are probably not cleaning the old grease carefully enough. Make sure you properly clean out the old grease to remove any metal from stripped gears, and use a good quality grease to re-pack the gear case.

The transmission housing was cracked and one of the bearings was broken. I replaced both of them, but the mixer really didn't sound any better. So I replaced the gears in the transmission, and while that was better it still wasn't correct. I am going to replace the other bearing and the planetary shaft and see it that aligns everything a bit better. I believe the problem is the way the gear on the end of the motor shaft is working with the worm gear, the bearings are not keeping the correct spacing. Hopefully, the new one in the rear will fix the problem.

Open the case, removed gear cover, removed planetary drive shaft and gear, replaced with new planetary and reassemble.

___ Remove silver decorative band/1 screw ___ Remove top of mixer/4 screws ___ Remove circuit board/2 screws ___ remove 5 wires from ckt. bd. (be sure where they go) ___ Install new ckt. bd. with proper electircal connections ___ test mixer/OK ___ Reassemble & retest/OK

Following Replacement Part Youtube instructions, I disassembled the mixer and found what caused the sounds and prevented the mixer from operating. The worm follower gear had been ground down by the worm gear. I found that the shaft from the planetary gear had not been adequately greased and siezed preventing the worm follower gear from turning. The worm gear is obviously made of harder material and thus, was able to wear away the follower. I appreciate the your help which saved having to replace a perfectly good/expensive mixer. Thanks.

We are a pretty handy bunch here. However, the diagrams provided with the part numbers did assist in the disassembly. It went smooth and easy.

Removing the cover of the mixers "guts", it was immediate evident the a major gear had lost a few of its "teeth". Parts Select clearly offered the required part of this $300 mixer for a favorable price. I was fully impressed that it arrived within 4 days or my ordering the part. I simply exchanged the damaged gear and restored the mixer to service and I'm fully impressed with the Parts Select Company for their swift response to my needs.

opened the mixer.. all screws in kitchaid are the same so not to worry... opened up and replaced the gears... and put it back together... diagram helped in that front and rear bearings of connecting gear are the same # on diagram it is easy to confuse when you put it back together, but the item number and description of each helped make sure it was in the right place. Otherwise... time to fix would have been less....

took mixer cover off, took gear box cover off, removed gears, replaced gears, replaced covers, made cookies, no problem!!

remove the cover,take out four screw from gear box,remove the gear box,clean all gears,then you see damage gear,replace it ,install new grease.