KSM500PSSM0 KitchenAid Mixer - Instructions
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- Customer:
- steve from OWASSO, OK
- Parts Used:
- W11192794, WP67500-55, 4160474
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Mixer was making a loud noise and the attachment port was not working
Watched a couple of youtube videos and it was easy.
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- Customer:
- BRIAN from PALISADE, CO
- Parts Used:
- WPW10112253, W11192794, WP4162324
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Decorative plug at top of mixer fell into the bowl and jammed the mixer stripping gears
Watch U Tube video. Take care to keep track of disassembly. Hard part was to have 4 types of screw drivers to fit the different screw heads. Be sure to clean broken gear clogs out of the grease. Parts select lady was a great help. Download Parts select diagram for extra help. Time and patience!
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- Customer:
- Karen from MARION, IN
- Parts Used:
- WPW10112253
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
The mixer would not spin so I assumed it was a bad worm gear
I watched a video on how to replace the worm gear. When I opened the mixer I noticed a small screw laying in the grease. I removed as much grease as I could and could not find anywhere that the screw would have come from. All the gears turned and looked fine so I replaced the grease put the mixer back together and it worked fine. I am thinking the small screw must have somehow fallen into the mixer when manufactured. So proud of my 70 year old self for getting the job done.
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- Customer:
- Curt from SHELBY, MI
- Parts Used:
- WPW10112253
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Teeth on the gear were worn off.
Took each area apart. Replaced the gear and reassembled it.
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- Customer:
- Doug from ELKHART, IN
- Parts Used:
- WPW10325124, WPW10119326
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench set
SPEED WENT CRAZY, VERY VERY FAST. NO CONTROL AT ALL EXCEPT OFF
INSTALLED PHASE CONTROL BOARD AND SPEED CONTROL PLATE, BOTH AT SAME TIME
Your DYI video was helpful, especially holding the spring with a cloth. Also good for fine tuning to get the speed exact
Your DYI video was helpful, especially holding the spring with a cloth. Also good for fine tuning to get the speed exact
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- Customer:
- Sheldon from RICHMOND, TX
- Parts Used:
- WPW10112253, WP4162324
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench (Adjustable)
Hard to knock out pins, and connecting the top to the bottom after repair
watched how to repair
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- Customer:
- Sarah from GRAPEVINE, TX
- Parts Used:
- W11192794
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Attachment hub stopped spinning
Used youtube movies to disassemble the mixer and found that the gear was stripped. I kept the screws in labeled ziploc baggies so I wouldn't forget which screws went where. Once the part arrived, it was very simple to replace the gear. I regreased the mixer and then reassembled. The trickiest part was how greasy everything was! It was also hard to get the pin through the beater hub - I found a video that suggested using a very slim screwdriver to thread the hole before inserting the pin. This was the most involved part replacement I've done on my own, and it was very satisfying to get my mixer back in working order!
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- Customer:
- Rachael from SEATTLE, WA
- Parts Used:
- WPW10112253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
Worm gear was stripped and needed to be replaced
I am not handy, but was able to follow this YouTube video and do this repair easily and successfully: https://www.youtube.com/watch?v=1QsgPIL9FpA
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to mixing in a few days!
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- Customer:
- Jamie from FLORENCE, CO
- Parts Used:
- WP3184212
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Mixer making a grinding noise
replaced gear, and brushes.
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- Customer:
- Alicia from INDIANAPOLIS, IN
- Parts Used:
- 3179280
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Base needed replaced
I didn't because I am still waiting for the part to be sent to me after saying 3 different ship dates, today your company said they did not know when I would be receiving the base. PLEASE SEND THE PART!!!
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- Customer:
- Robert from Kathleen, GA
- Parts Used:
- WPW10380496, WP4162324, WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Worms Gear broken teeth from the gear.
Followed web site's videos. One step left out of video.
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- Customer:
- Ray from Roanoke, VA
- Parts Used:
- WP240210-2
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
pinion teeth sheared off the shaft
Repair went well after I figured out how to dis-assemble the mixer. Used straight & phillips screwdrivers and a small hammer & punch to drive out 3 pins. Ordered part# PS734233 pinion & shaft as shown in the parts page, it arrived on schedule, received part # 240210-2. Only problem was the new pinion had 10 teeth, the old/failed pinion had 11 teeth. Could not learn from anyone I called at PartsSelect or Whirlpool if the 10 tooth pinion was the correct part to use.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.
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- Customer:
- Walter from Athens, GA
- Parts Used:
- WP240309-2
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Mixer suddenly ceased operation after sharp noise
To access the interior of the mixer, I first removed the single screw holding the cup-shaped part at the rear. Then I removed the 4 large screws on the under surface of the mixer head. Next I removed the bright metal ring around the planetary gear area by prying it off. I then pried the dish-shaped part off the shaft using a large-bladed screwdriver. This exposed 5 screws on the circumference of the planetary gear. By removing them, one can pull up the gears and see into the area below. I found the worm gear had fractured. By removing 3 screws at the base I extracted it for closer inspection, checking for any loose pieces. Beware of the jelly-like grease. The replacement part goes into position, and one then follows the steps in reverse.
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- Customer:
- James from SAINT PAUL, MN
- Parts Used:
- WPW10119326
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The mixer was given to my wife. Sometimes it would work or not.
When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.
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- Customer:
- KATHERINE from INVERNESS, FL
- Parts Used:
- WPW10380496
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
over heating
followed the emailed instructions from your company
worked perfectly
thanks
worked perfectly
thanks
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