KSM500QGC0 KitchenAid Mixer - Instructions
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- Customer:
- Rejana from FAIRVIEW PARK, OH
- Parts Used:
- WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The worm gears were broken.
We simply replaced the gear with the new one. It was very easy to install.
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- Customer:
- Jeffrey from FLINT, MI
- Parts Used:
- W11200218
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Bad gears
Easily took apart and replaced gears. thanks
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- Customer:
- Jim from CIRCLE, MT
- Parts Used:
- WPW10323378, WP67500-55, WP4162324
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
oil leak
just as the you tube instructions said.
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- Customer:
- Roger from Custer, SD
- Parts Used:
- WP240309-2
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
mixer making thumping noise
disasembled found stripped gesr assembly ordered and replaced went very smoothly. It would have been good to have info and acsess to the correct gear grease to use in a mixer / food grade but it worked out well anyway.shipping was very fast thanks
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- Customer:
- James from Naperville, IL
- Parts Used:
- WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
stripped nylon drive gear
Followed the repair instructions from the manual. ...
I did notice that the replacement part had an extension on it that allowed for the gear grease to be "pulled up" onto the drive gear ( the one that broke), while the unit is running. This feature was not on the original part, but was obviously an upgrade design which was added after my particular mixer was made. I think that the extension on the bracket will help prevent the new nylon gear from binding and stripping as we use the mixer from now on.
I'm glad that PartSelect had the more modern part on hand, and not just an "overstock" from the original, inferior design.
I did notice that the replacement part had an extension on it that allowed for the gear grease to be "pulled up" onto the drive gear ( the one that broke), while the unit is running. This feature was not on the original part, but was obviously an upgrade design which was added after my particular mixer was made. I think that the extension on the bracket will help prevent the new nylon gear from binding and stripping as we use the mixer from now on.
I'm glad that PartSelect had the more modern part on hand, and not just an "overstock" from the original, inferior design.
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- Customer:
- GARY from BECKLEY, WV
- Parts Used:
- WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
turn and quit
Disassembled gear housing and replaced worm gear/bracket assembly. The hardest part was cleaning and working around what looked like 2 pound of grease. I will contact you again if I need parts for anything. Thanks.
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- Customer:
- anthony from harviell, MO
- Parts Used:
- WP240309-2
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
plastic worm gear was stripped would nut turn
replaced worm gear and wonderd why they used plastic instead of a stronger metal gear, unit works fine
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- Customer:
- Ray from Roanoke, VA
- Parts Used:
- WP240210-2
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
pinion teeth sheared off the shaft
Repair went well after I figured out how to dis-assemble the mixer. Used straight & phillips screwdrivers and a small hammer & punch to drive out 3 pins. Ordered part# PS734233 pinion & shaft as shown in the parts page, it arrived on schedule, received part # 240210-2. Only problem was the new pinion had 10 teeth, the old/failed pinion had 11 teeth. Could not learn from anyone I called at PartsSelect or Whirlpool if the 10 tooth pinion was the correct part to use.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.
The teeth appeared to mesh with the mating gear,
installed the new pinion, reassembled and it worked fine. Not sure if it made a noticable difference in the output shaft speed.
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- Customer:
- Marvin from Hemet, CA
- Parts Used:
- WP67500-55, WP4162324
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
grease from housing leaking into bowl
Followed instructions found onllne at Kitchenaid.com and replaced seals with parts obtained from PartSelect.
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- Customer:
- Karen from MARION, IN
- Parts Used:
- WPW10112253
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
The mixer would not spin so I assumed it was a bad worm gear
I watched a video on how to replace the worm gear. When I opened the mixer I noticed a small screw laying in the grease. I removed as much grease as I could and could not find anywhere that the screw would have come from. All the gears turned and looked fine so I replaced the grease put the mixer back together and it worked fine. I am thinking the small screw must have somehow fallen into the mixer when manufactured. So proud of my 70 year old self for getting the job done.
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- Customer:
- steve from OWASSO, OK
- Parts Used:
- W11192794, WP67500-55, 4160474
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Mixer was making a loud noise and the attachment port was not working
Watched a couple of youtube videos and it was easy.
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- Customer:
- Angel from JACKSONVILLE, FL
- Parts Used:
- WPW10380496
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Won't Run
Found control backplate out of adjustment. Should be nominal 3/8".Broken speed control spring which attaches to backplate bottom.
I recommend Loctite Blue to complement locknut's when adjusting RPM of "Stir" speed
I recommend Loctite Blue to complement locknut's when adjusting RPM of "Stir" speed
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- Customer:
- Alicia from INDIANAPOLIS, IN
- Parts Used:
- 3179280
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Base needed replaced
I didn't because I am still waiting for the part to be sent to me after saying 3 different ship dates, today your company said they did not know when I would be receiving the base. PLEASE SEND THE PART!!!
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- Customer:
- Joan from HALEYVILLE, AL
- Parts Used:
- WPW10325124
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
One speed only and surging
I replaced the phase control board because the mixer had only
one speed and was surging. I noticed from other posts that it
is important to note the setting of the speed plate before you
remove it in order to remove the phase control board. Also be
careful removing the associated 'slip-on' terminals as it would
be easy to damage the speed plate. If I ever do this again I
will go ahead and replace the speed plate, probably the cheapest
item to replace. The operation was a success and the mixer is
back in business. Thanks.
one speed and was surging. I noticed from other posts that it
is important to note the setting of the speed plate before you
remove it in order to remove the phase control board. Also be
careful removing the associated 'slip-on' terminals as it would
be easy to damage the speed plate. If I ever do this again I
will go ahead and replace the speed plate, probably the cheapest
item to replace. The operation was a success and the mixer is
back in business. Thanks.
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- Customer:
- Larry from Salina, KS
- Parts Used:
- WP67500-55, WP4162324
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Leaking Grease
First i went to the Kitchen Aid web site and found a video on how to take a part the mixer. Followed the instructions from the video and it was very easy. The grease in the machine was black so i cleaned it out of the transmission and repack it with hi-heat wheel bearing grease that i got from a auto parts store it took about a 1/2 lb. then put the gasket in and back together and put the o-ring on. Have run for awhile and it is ok. Want to say that these are very well built machine.
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