4KV25H0XMC5 KitchenAid Mixer - Instructions

After trying to make a batch of heavy frosting, my KitchenAid mixer final stopped turning. After watching a video of how to change the grease in a similar model on PartsSelect and seeing it wasn't that hard to take apart, I decided to give it a try myself. Removing the cover exposed a completely worn gear drive. Luckily, it was easy to determine which parts needed replacing and PartSelect sent them in no time. Once I put everything back together, it sounded terrible which was pretty tough to take. As it turned out, the problem was flecks of metal from the gear were still in the grease and were getting caught in the mechanism. Once I thoroughly cleaned all the grease out and gave it some fresh grease the machine worked great. Much better than before. I only wish I had swapped the grease out at the same time. Thank you PartsSelect for saving me hundreds of dollars on a new machine!

removed the cover, separated the gear casing, cleaned the gears, replaced the thrust bearing kit and worm gear, greased all and reassembled. Wish I would have known to order the grease, it would have saved a couple bucks in shipping.

The repair is actually quite simple. The Snap Ring Pliers are essential. Make sure you clean out all the old grease in the machine and replace with new grease. The metal dust will act like sandpaper and destroy your new gear. There are several videos on YouTube which go through the process of repair and part replacement, I found these quite helpful. Good luck! DIY!!!!

You must have new bevel gear and can of food grade grease, ordered together. 1. Remove screw from back of mixer, holding the trim band; remove band. 2. Remove four screws holding the top cover. 3. Remover cover 4. Remove two screws holding the pc board and motor speed control; lift board out of the way. 5. Remove four screws holding gear cover; remove cover. 6. Remove as much gear grease as is accessible; discard. 7. Remove snap ring from vertical shaft holding bevel gear. 8. Remove horizontal shaft/gear by lifting straight up. 9. Remove bevel gear by sliding up shaft. 10. Remove cross pin holding lower gear. 11. Remove lower gear by sliding up shaft. 12. Remove vertical shaft and rotating head by tapping on top of shaft. 13. Clean all grease from gear case and on all gears (ground metal from bevel gear will be in this grease). 14. Clean all grease from inside gear cover. 15. Making certain gear case is now clean of all old grease, use putty knife to place grease in bottom of gear case. 16. Rub light coat of grease on vertical shaft and slide shaft back up into bottom housing. 17. Slide lower bearing back down vertical shaft. 18. Reinstall cross pin holding lower gear. 19. Place grease on lower gear. 20. Slide bevel gear down vertical shaft, making certain recess in underside of bevel gear lines up and sits completely over top of lower gear; when the bevel gear is fuly seated the snap ring groove will just be showing on the vertical shaft. 21. Reinstall snap ring. 22. Lightly grease shaft of both ends og horizontal shaft/gear; make certain ball bearing on front of shaft is also greased. 23. Slide ball bearing, spacer and bronze bushing on front of horizontal shaft. 24. Silde bronze bushing on opposite end of horizontal shaft (flange on bronze bushing is placed facing the gear). 25. Place assembled horizontal shaft/gear into lower gear housing. 26. Liberally grease all gears, 27. Replace gear cover, replace screws. 28. Replace pc board and motor speed control. 29. Plug mixer in and run on lowest speed for at least 10 minutes;increase speed until satisfied gears ar running smoothly. 30. Replace top cover and trim band. Bake something

Worm gear strips usually after the lower gear housing breaks. Tore down cleaned grease and shrapnel out, replace stripped worm gear and lower housing. It's convenient that the lower housing plate comes assembled with new bushing and gear. This is now the third one of these expensive mixers I have repaired, word got out that I fix them, and this is a very common problem. Repairs have been for friends and Church, so I don't charge any labor, it's kind of fun, messy, but fun. Note to Kitchen Aid: Please strengthen lower gear case.

The appliances belong to my neighbor who had no papers/manuals so I was on my own to figure out how to even get the machine apart and to find the correct nomenclature for the parts I needed. The PartSelect diagrams on the web site told me everything I needed to know. The key to the dis-assembly was the band around the center of the machine. After I discovered that, the band came off easily followed by splitting of the casing. One the first machine it appeared that the circuit board/switch assembly was in bad shape looking like it had been over heated at one time. As a test, I took the electric component out of the machine that would run and put it on the dead mixer. Beauty, it worked. OK so much for the easy one. On the machine that would only turn part way, I split the transmission housing by removing four small bolts and found that the worm gear was partially stripped. So, I ordered a new gear, switch assembly and transmission gasket since the old one was torn during my dis-assembly process. I don't have any snap ring pliers, so the snap ring(retaining ring) was taken off using a large screw driver and a a pair of slip joint pliers. Worked well, but I was afraid that the old retaining ring may have been damaged, so I ordered a new one. Good idea, since I broke the old one trying to put it back on. When all of the parts were installed, I filled the voids with heavy grease and put it all back together. Both mixers now work perfectly which saved the owners several hundred dollars. They had planned on replacing them both for use at their restaurant. I am now a fan of PartSelect because of the ease at which I, a novice had been able to find and get the correct parts, and the speed at which they arrived. I am also very impressed with the Kitchen Aid mixers because it appears the they are very well made, and are easily repaired if they do break. I was surprised to find a small appliance that is repairable. Many are now just throw away quality. I am a hero to my neighbors (they don't know how easy this was) and will keep the refrigerator magnet that was included with my parts order, for future repairs.

Used the meat grinder attachment, with the retaining ring too tight for the motor to turn the augur, so a gear stripped and the mixer would not run. I opened the mixer top, removed the transmission cover, removed enough grease to diagnose the problem (6 teeth stripped off the steel worm gear). I ordered a replacement steel worm gear and, while I was at it, a new retaining ring, bevel gear, retaining pin and the large planetary gear, as I could not tell the condition of these until I disassembled the whole gear train. I then removed the gear train components (needed a snap ring pliers to remove the retaining ring -- I don't recommend trying to remove it with an y other tool), washed them in acetone, cleaned out the transmission case and went over it with a magnet to get stray gear tooth remnants, replaced the worm and bevel gears and reassembled, using the original planetary gear, retaining pin and retaining ring. Filled the bottom of the transmission with planetary grease first, then, once the gear train had been replaced, slathered a big pile of grease over it, replaced the transmission cover. The machine then ran perfectly, so I replaced the mixer's top cover and decorative band and was back in business mixing with it about 30 minutes after cleaning the last of the grease off my hands. I should mention, I used a LOT of paper towels for this job. This was a fun job and I was sorry that it was so easy to do, as I enjoy working with gears and grease.

First of all, go to the web site and download the schematics of the model #. It will show all the parts and part #s. Secondly watch a u tube video of the actual strip down process of the professional 600 series stand mixer. With this knowledge, do one of two processes 1: strip down the machine, remove the gears and check for defects- order parts. Or 2: replace all the parts( little money) and have a totally refurbished , smooth running mixer. I kept the good used gears for spares. I replaced 90 % of the internals ( including motor) and have a smooth running machine. I initially burned out the mother 2 months after initial purchase, sent it back under warentee, and received it back . Wen I stripped it down 10 years later, there was very little grease in the gear housing. This is what probable ruined the gears. Use plenty of grease in the housing and gears. The grease is one of the most expensive items, but you can't find it anywhere, so order it, along with everything else, from Parts Select.

Noticed worm gear was worn out, ordered the parts, it came very next day. On YouTube instructions were very easy to follow. Important point to remember,I washed the parts in water with chlorine in it. Retaking ring was tough to take out, as I did not have parrot beak plier, could not find it at Home Depot or Lows. Putting the retaining ring I used circular nut driver, to press it on the shaft to slide down by hammering it. While assembling follow the instruction step by step from the you tube. Machine works smoothly. Performing well. Thanks to part select, excellent web page, efficient delivery. I would recommend them to all.

Watched the video. Ordered the parts. Watched the video again. Replaced the worm follower gear and bearings on the worm gear. Added grease. Installed new gear housing. Put it all back together and tested. Works like new. Now I get cakes and goodies again and have a happy wife who thinks I'm super handyman. Thanks

Ordered new worm gear and received in a few days. I cleaned out old grease from the gear housing, replaced the worm gear and packed with new grease. Machine runs well now. Easy repair.

removed the cover as stated in the e-mail and followed their recommendations on how to do the repair, the hardest part was removing the retainer clip, job went smoothly. thanks

First and foremost, I am not mechanical at all. I typically refer to parts as thing-a-ma-jigs, and whatca-ma-call-its. When it froze up and started to make a loud grinding noise, I guessed it was a gear problem. I decided to try to take it apart, What did I have to lose? If I couldn't figure it out, I would be down a mixer. I was already down one as it was. It was very easy to take apart and I could immediately see what gears needed to be replaced. Parts Select made it very easy to see what parts I needed. And delivery was lightning fast; the next day after it shipped! I found a PDF on line on how to dis-assemble and re-assemble the mixer. I got it together and it mixed for a few minutes and froze again. I took it apart and realized that I didn't have the whatcha-ma-call-it (worm gear) seated properly. Fixed it and put it back together and put it to the test. Working just fine now! Thank you Parts Select for making this very easy!

Remove Beaty band, one screw. Remove four screws holding top. Remove worm gear, by simply lifting it out. Removed all grease. Repacked with fresh grease. Take out gear case/ transmission bearing, clear all old grease, repack with new grease. Install into new gear case housing. Assemble, and Repack new worm gear and front and rear worm gear bearings, utilize old washers (2), and one small ball bearing washer. Rotate worn gear and bushing to spread the new grease throughout the gears. Replace top cover, four screws . Replace beauty ring, one screw. Run unit for 20 to 30 seconds, under no load to distribute the new grease. Works like a charm. 45 minutes to one hour. To complete.

I had previously ordered several other gears after I found one of the worm gears stripped. After putting it all back together, the one major gear in the unit that I had not replaced because it looked fine, the bevel gear, also stripped. Learning experience: this is a unit worth several hundred dollars, so don't skimp on a $4 part. Once you work on this thing, you might as well spend a few bucks more and replace ALL the gears - even if they look like they are okay. Furthermore, if you only take 15 minutes to do this repair, as some on this site suggest, you are probably not cleaning the old grease carefully enough. Make sure you properly clean out the old grease to remove any metal from stripped gears, and use a good quality grease to re-pack the gear case.