9KSM5CBER1 KitchenAid Mixer - Instructions

I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

I removed the mixer from the stand and replaced the bowl lift arm by removing a cotter pin and reconnected the arm to the crank inserting the pin roll and tapping it into place with a small hammer. It took all of five minutes to complete.

it just screw in.

Simply placed it in the slot and pounded until firmly in with a soft mallet. Thanks to your site I was able to find the piece easily and very inexpensively. Thank you so much. I would die if I couldn't fix this machine.

removed the top of the mixer from the stand. I left the broken piece in place until the new part arrived so I would know exactly how the part fit in. I used the punch & hammer to remove the pin then removed the part with needle nose pliers. I put on the new part, checked to see that it worked and reinstalled the top of the mixer to the base. It was really easy.

It took longer to remove from the box, Less than 10 seconds to install, push on shaft and quarter turn, that's it simple, now back to making homemade Marsh mellow covered in chocolate. New whip is sturdy and strong.

The plastic worm gear was stripped,I took it apart first then cleaned out all the old grease so when the new part came it together like a charm.

took old off and new fit right in saved me over $300.00 for new mixer !

The issue ended up being this little plastic clip. The repair took me about 20 mins alone to make. However, I realized how dirty the mixer was and spent another 30 - 40 mins detailing it.

The knob was attached to the new lever. I began to disassemble the mixer case so that I could replace the lever. However, it soon became apparent that this would be a major project involving many components and potential problems in getting the unit back together. Since all I wanted was to replace the knob, I simply knocked it off the new lever and forced it onto the old one. It is hard for me to understand why Kitchenaid would not make just the knob available.

I replaced my kitchen Aid mixer beaters. I bought two replacement beaters. They fit perfectly

the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install

I put the beater in the mixer when I wanted to make a cake. I wouldn't call it a repair. The most amazing thing was that it arrived the day after I called and ordered it!

I used the website to find the appliance, but had to call the help number because the model number had one extra 'B'. I was told that this was only for the color (black). Using the chart I found the part number and ordered it. It arrived in about 3 days (regular shipping). No repair was needed beyond snapping the new part in to replace the old one.