KM25G0XWH5 KitchenAid Mixer - Instructions
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The mixer made load noise and quit agitating.
Removed the cover. Removed the gear assembly cover.. Extracted the C clip with a tool. Removed the bevel gear. Pushed out the dowel pin. Used rubber mallet to push the shaft off the worm gear. Replaced the washer and the worm gear. Used a 1/2" diameter PVC, 3" long over the shaft and on the gear to push back the shaft through the gear with rubber mallet. Pushed back the dowel pin. Reinstalled the C clip. Replaced broken hub bevel gear. Added more grease. Placed the gear cover with 4 screws just tight enough to hold the cover but still allows movement. Turned the mixer to the lowest speed. Allow the cover to self adjust so that the gears have the smoothest sound. Tightened the screws while while maintaining the smooth sound. Turned off the power. Replaced the cover.
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mixer skips and making noises when mixing the dough
Remove the top cover , inspect the gears . In my case the worm gear and the gear follower worn out . I removed the damage gears and the old grease , clean the inside and reinstalled everything . Now , the mixer is working good again.
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bevel gear was stripped
opened the mixer.. all screws in kitchaid are the same so not to worry... opened up and replaced the gears... and put it back together... diagram helped in that front and rear bearings of connecting gear are the same # on diagram it is easy to confuse when you put it back together, but the item number and description of each helped make sure it was in the right place. Otherwise... time to fix would have been less....
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- Customer:
- Craig from Cawker City, KS
- Parts Used:
- W11086780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
stripped gear.
took mixer cover off, took gear box cover off, removed gears, replaced gears, replaced covers, made cookies, no problem!!
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- Customer:
- Herbert from Glendale, AZ
- Parts Used:
- WPW10170080, 8212396
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The mixer sounded like the gearbox was full of gravel.
The transmission housing was cracked and one of the bearings was broken. I replaced both of them, but the mixer really didn't sound any better. So I replaced the gears in the transmission, and while that was better it still wasn't correct. I am going to replace the other bearing and the planetary shaft and see it that aligns everything a bit better. I believe the problem is the way the gear on the end of the motor shaft is working with the worm gear, the bearings are not keeping the correct spacing. Hopefully, the new one in the rear will fix the problem.
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Trouble with switch
removed top casing, removed old switch and sensor,and replaced with new ones. It was just a matter of a half dozen screws and unpluging 4 or 5 wires and then reversing the process. Couldn't be easier. thank you
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- Customer:
- Linda from Lynden, WA
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Thumb screw
the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install
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Stripped worm gear
Used the meat grinder attachment, with the retaining ring too tight for the motor to turn the augur, so a gear stripped and the mixer would not run. I opened the mixer top, removed the transmission cover, removed enough grease to diagnose the problem (6 teeth stripped off the steel worm gear). I ordered a replacement steel worm gear and, while I was at it, a new retaining ring, bevel gear, retaining pin and the large planetary gear, as I could not tell the condition of these until I disassembled the whole gear train. I then removed the gear train components (needed a snap ring pliers to remove the retaining ring -- I don't recommend trying to remove it with an y other tool), washed them in acetone, cleaned out the transmission case and went over it with a magnet to get stray gear tooth remnants, replaced the worm and bevel gears and reassembled, using the original planetary gear, retaining pin and retaining ring. Filled the bottom of the transmission with planetary grease first, then, once the gear train had been replaced, slathered a big pile of grease over it, replaced the transmission cover. The machine then ran perfectly, so I replaced the mixer's top cover and decorative band and was back in business mixing with it about 30 minutes after cleaning the last of the grease off my hands. I should mention, I used a LOT of paper towels for this job. This was a fun job and I was sorry that it was so easy to do, as I enjoy working with gears and grease.
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- Customer:
- Holger from Spokane, WA
- Parts Used:
- W11192795
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Gear Stripped
I had previously ordered several other gears after I found one of the worm gears stripped. After putting it all back together, the one major gear in the unit that I had not replaced because it looked fine, the bevel gear, also stripped. Learning experience: this is a unit worth several hundred dollars, so don't skimp on a $4 part. Once you work on this thing, you might as well spend a few bucks more and replace ALL the gears - even if they look like they are okay. Furthermore, if you only take 15 minutes to do this repair, as some on this site suggest, you are probably not cleaning the old grease carefully enough. Make sure you properly clean out the old grease to remove any metal from stripped gears, and use a good quality grease to re-pack the gear case.
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bevel gear chewed up by the hub bevel gear
took mixer apart down to removal of gear case cover.upon removal of this cover found the bevel gear and hub bevel gear chewed up .removed them both then replaced them both.and also had to solve a clearence problem between the 2 gears they were too loosely meshing. so had to push the hub retainer closer to take up the meshing slack.not sure my repair will hold but i have another set of gears and another solution that will surely fix it.
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- Customer:
- Rodney from Thornton, NH
- Parts Used:
- W11086780
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
worn gear causing slippage under load
removed cover. Removed cover over gears. Used lock washer pliers to remove lock washer. Took out gears. Cleaned metal shavings from old gear and grease. Reassembled using new gear. Took about 15 minutes and saved $$ over sending mixer out for the repair.
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Mixer wouldn't slow down
I unplugged the mixer, then I removed the Phillips screw holding the beauty ring, then removed the 4 screws that hold the motor housing together. I removed the housing top, and unscrewed the speed control switch. I marked each one of the connectors of the switch (there are 4) 1-4 then disconnected the speed sensor from the switch and the motor. Replaced the new sensor and connected that to the new speed control switch. reconnected the connectors to the terminals I took them from ( 1 - 4 ) screwed it into place. replaced the top motor housing, I screwed that back with the four screws. replaced the beauty ring and screw. plugged it in and tested it and it was like new
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- Customer:
- robert from wilton, CA
- Parts Used:
- W11086780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
didn't turn
ordered the part and put in in with the help from the instant repairman
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- Customer:
- JOHN from RIVERSIDE, CA
- Parts Used:
- WP9706648
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Mixer goes full speed even when on low setting.
Removed one screw to remove deco band around mixer body. Removed four screws under band to remove mixer top. Removed two screws holding switch. Removed wires one at a time putting them in the same position on the new switch. Re-attached switch, mixer top, and deco band. Works perfectly.
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- Customer:
- Rick from Warwick, RI
- Parts Used:
- WP9703680
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Mixer would not fully rotate under any load
Removing the cover of the mixers "guts", it was immediate evident the a major gear had lost a few of its "teeth". Parts Select clearly offered the required part of this $300 mixer for a favorable price. I was fully impressed that it arrived within 4 days or my ordering the part. I simply exchanged the damaged gear and restored the mixer to service and I'm fully impressed with the Parts Select Company for their swift response to my needs.
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