5KPM5BWH4 KitchenAid Mixer - Instructions

I how the video for replacing the worm gear on your website. It help me a lot. I followed step by step instruction display on video. It was great help.

Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

The knob was attached to the new lever. I began to disassemble the mixer case so that I could replace the lever. However, it soon became apparent that this would be a major project involving many components and potential problems in getting the unit back together. Since all I wanted was to replace the knob, I simply knocked it off the new lever and forced it onto the old one. It is hard for me to understand why Kitchenaid would not make just the knob available.

received parts promptly, opened motor removed three screws installed worm gear . installed brushes external access.Buttoned motor up and tested operation. Very esy to repair with the supplied [correct] parts

Opened beater , removed grease , took bearing off , removed alignment pins ,pulled shaft and pinion out , replaced parts , lubricated with new grease , assembled the whole drive . do not like the plastic gear or the clearance once assembled has a lot of slop for this type of drive .

Order part through parts select. it only took 3 days to receive part. The mixer was very easy to take apart and to replace the gear. it was back together in about 20 min. The video from kitchen aid to repair the unit is awsome. Thanks

I replaced the brushes. I didn't realize that I've put one of them wrong. Reminder for next time the brushes have to touch the rotor of the motor. It took me a little bit to understand but the brushes can go in and not touch the rotor. It works very quietly now. Thank you PartSelect for your infos and knowledge.

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

The issue ended up being this little plastic clip. The repair took me about 20 mins alone to make. However, I realized how dirty the mixer was and spent another 30 - 40 mins detailing it.

followed the instruction on you tube

I removed the screws on the back and base of the mixer. Took off the retaining ring and screws holding the mixer beater bar. Tapped out the retaining pin using an allen wrench and hammer. Carefully as not to scratch the unit. Removed the old grease, the screws holding in the worn worm gear. Replaced the gear, re-greased and reassembled the unit. To line up the retaining pin I used a very small allen wrench to get through the hole as it needed to set down all the way. Then when I wiggled it down it lined up the hole for the retaining pin. I tapped the pin back in place with the hammer and a larger allen wrench. Replaced the screws, lightly greased the gears. I had taken the "brushes" out earlier and learned that they go in a certain way. I also learned that the screw at the back by the wires, by adjusting it tighter or looser controls the speed lever. If your mixer won't work on low speed the screw has to be adjusted!

Task went EZ,I have two with bad transmission and with fixing them I found out the grease in case housing was bad like wax. So I'm going to check out my third mixer and replace old grease in that one. your part scrimatics are great thanks.

Took the mixer down to the gear box. Found the plastic drive gear had a few stripped teeth. Did a search on the internet for the mixer gear. Found a couple of suppliers. Ordered the needed gear, pin and a bearing block just in case it was worn. The bearing block did not need to be replaced. Cleaned the broken off teeth from the gear grease and put the mixer back together. All worked fine when I plugged it in.

I found a video on how to repair mixer that would not turn. Watched video several times and replaced worn worm gear. Getting the old worm gear was the most difficult part of the job. I had to go purchase a pin punch ($5.50) with the correct tool is was easy.