4KG25G7XER4 KitchenAid Mixer - Instructions

Dear Customer Service,

I just would like to express my gratitude for your wonderful service. I received my part for my Kitchen aide mixer on time as promised. The part fit perfectly. Thanks you PartSelect for being there.
What a Great Site!

A Happy Customer!

the repair was very simple, total time probably 20 minutes.

Took top apart and installed new housing and two gears. Reassembled

Remove screw at back of mixer,remove metal sleve and remove three more screws (front and sides. remove screws and plastic cap of gear box then remove holding ring in post and remove damaged ring installation is opposed of removal.

it just screw in.

Simply placed it in the slot and pounded until firmly in with a soft mallet. Thanks to your site I was able to find the piece easily and very inexpensively. Thank you so much. I would die if I couldn't fix this machine.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

Removed plastic cover, removed grease and put in new mixer and put new cover back on.

Took screw off band. This revealed 4 screws to upper housing. Removed 4 screws and lifted upper housing off . To my surprise I found no screws holding gear housing cover in place. You could tell they were there at one time. Should be 4. I removed cover disasembled what was left of gears. Cleaned old grease ordered parts. Thought since there was only 1 screw on diagram it would ship 4. No big deal. After recieving parts further inspection revealed no screws holding motor in place. This blows me away. Anyway off to local hardware store for more screws. Got home slapped it togethere in 10 minutes. Ordered this off TV about 6 years ago. They must have had it in for repair and forgot to put it back together. All that aside it runs better than ever. Thanks much Michael

disassembled unit gear head and replaced broken part, then reassembled

The repair is actually quite simple. The Snap Ring Pliers are essential. Make sure you clean out all the old grease in the machine and replace with new grease. The metal dust will act like sandpaper and destroy your new gear. There are several videos on YouTube which go through the process of repair and part replacement, I found these quite helpful. Good luck! DIY!!!!

You must have new bevel gear and can of food grade grease, ordered together. 1. Remove screw from back of mixer, holding the trim band; remove band. 2. Remove four screws holding the top cover. 3. Remover cover 4. Remove two screws holding the pc board and motor speed control; lift board out of the way. 5. Remove four screws holding gear cover; remove cover. 6. Remove as much gear grease as is accessible; discard. 7. Remove snap ring from vertical shaft holding bevel gear. 8. Remove horizontal shaft/gear by lifting straight up. 9. Remove bevel gear by sliding up shaft. 10. Remove cross pin holding lower gear. 11. Remove lower gear by sliding up shaft. 12. Remove vertical shaft and rotating head by tapping on top of shaft. 13. Clean all grease from gear case and on all gears (ground metal from bevel gear will be in this grease). 14. Clean all grease from inside gear cover. 15. Making certain gear case is now clean of all old grease, use putty knife to place grease in bottom of gear case. 16. Rub light coat of grease on vertical shaft and slide shaft back up into bottom housing. 17. Slide lower bearing back down vertical shaft. 18. Reinstall cross pin holding lower gear. 19. Place grease on lower gear. 20. Slide bevel gear down vertical shaft, making certain recess in underside of bevel gear lines up and sits completely over top of lower gear; when the bevel gear is fuly seated the snap ring groove will just be showing on the vertical shaft. 21. Reinstall snap ring. 22. Lightly grease shaft of both ends og horizontal shaft/gear; make certain ball bearing on front of shaft is also greased. 23. Slide ball bearing, spacer and bronze bushing on front of horizontal shaft. 24. Silde bronze bushing on opposite end of horizontal shaft (flange on bronze bushing is placed facing the gear). 25. Place assembled horizontal shaft/gear into lower gear housing. 26. Liberally grease all gears, 27. Replace gear cover, replace screws. 28. Replace pc board and motor speed control. 29. Plug mixer in and run on lowest speed for at least 10 minutes;increase speed until satisfied gears ar running smoothly. 30. Replace top cover and trim band. Bake something

watched the youtube video on how to repair a Kitchenaid Pro 600.

After removing the single philips screw from the back of the unit, the metal band will come off. Under the band you will find 4 phillips screws. Remove them to get the cover off of the unit. Once open, access the gear box in front by removing the four philips screws holding the gear box cover down. Remove any old grease from the unit as there may be pieces of broken gear in the grease that will damage the new gears. I used a small plastic scraper, some paper towel, rubber gloves and q-tips to get all of the grease out. Try to make a note of how much grease you removed and from where, so that you can replace about that amount later and in the correct spots. To remove the bevel gear remove the split ring holding the bevel gear down on the vertical drive shaft. Once the ring is removed it will be easier to move the bevel gear, but I found that it was somewhat press fitted on the shaft and I needed to use some channel locks to gently rock it back and forth to get it moving up the shaft. I then, also, (since I was in there) replaced the worm gear underneath the bevel gear by tapping the retaining pin out of the hole above the worm gear and then tapping down on the vertical drive shaft with a hammer to push the planetary gear down and out of the unit. Once free, I then regreased the planetary and reinserted it in the holder taking care to align the gears on the shaft and the panetary housing. Then I tapped the worm gear all the way down to the base taking care to keep the recessed notch on the top of the worm gear parallel to the pin hole above it. Then I replace then pin and tapped the bevel gear down onto the top of the worm gear and replaced the split ring. Realigned all of the horizontal and vertical gears and then repacked the grease. Closed up the gear box and test ran the unit on low. THen closed up the rest of the unit in reverse of opening.

After trying to make a batch of heavy frosting, my KitchenAid mixer final stopped turning. After watching a video of how to change the grease in a similar model on PartsSelect and seeing it wasn't that hard to take apart, I decided to give it a try myself. Removing the cover exposed a completely worn gear drive. Luckily, it was easy to determine which parts needed replacing and PartSelect sent them in no time. Once I put everything back together, it sounded terrible which was pretty tough to take. As it turned out, the problem was flecks of metal from the gear were still in the grease and were getting caught in the mechanism. Once I thoroughly cleaned all the grease out and gave it some fresh grease the machine worked great. Much better than before. I only wish I had swapped the grease out at the same time. Thank you PartsSelect for saving me hundreds of dollars on a new machine!