4KB25G1XWW5 KitchenAid Mixer - Instructions
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2 mixers, one wouldn't run at all, the other would start but at about 3/4 turn of the beeter the whole process would stop. If the beeter was manually moved forward, it would resume the remainder of the cycle until it again reached the 3/4 point.
The appliances belong to my neighbor who had no papers/manuals so I was on my own to figure out how to even get the machine apart and to find the correct nomenclature for the parts I needed. The PartSelect diagrams on the web site told me everything I needed to know. The key to the dis-assembly was the band around the center of the machine. After I discovered that, the band came off easily followed by splitting of the casing. One the first machine it appeared that the circuit board/switch assembly was in bad shape looking like it had been over heated at one time. As a test, I took the electric component out of the machine that would run and put it on the dead mixer. Beauty, it worked. OK so much for the easy one. On the machine that would only turn part way, I split the transmission housing by removing four small bolts and found that the worm gear was partially stripped. So, I ordered a new gear, switch assembly and transmission gasket since the old one was torn during my dis-assembly process. I don't have any snap ring pliers, so the snap ring(retaining ring) was taken off using a large screw driver and a a pair of slip joint pliers. Worked well, but I was afraid that the old retaining ring may have been damaged, so I ordered a new one. Good idea, since I broke the old one trying to put it back on. When all of the parts were installed, I filled the voids with heavy grease and put it all back together. Both mixers now work perfectly which saved the owners several hundred dollars. They had planned on replacing them both for use at their restaurant. I am now a fan of PartSelect because of the ease at which I, a novice had been able to find and get the correct parts, and the speed at which they arrived. I am also very impressed with the Kitchen Aid mixers because it appears the they are very well made, and are easily repaired if they do break. I was surprised to find a small appliance that is repairable. Many are now just throw away quality. I am a hero to my neighbors (they don't know how easy this was) and will keep the refrigerator magnet that was included with my parts order, for future repairs.
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- Customer:
- Andrew from Odessa, FL
- Parts Used:
- W11086780
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Stripped worm gear and broken lower gear housing
Worm gear strips usually after the lower gear housing breaks. Tore down cleaned grease and shrapnel out, replace stripped worm gear and lower housing. It's convenient that the lower housing plate comes assembled with new bushing and gear. This is now the third one of these expensive mixers I have repaired, word got out that I fix them, and this is a very common problem. Repairs have been for friends and Church, so I don't charge any labor, it's kind of fun, messy, but fun. Note to Kitchen Aid: Please strengthen lower gear case.
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worm gear was worn down
removed the cover, separated the gear casing, cleaned the gears, replaced the thrust bearing kit and worm gear, greased all and reassembled. Wish I would have known to order the grease, it would have saved a couple bucks in shipping.
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The motor was running but the mixer wasn't turning
After trying to make a batch of heavy frosting, my KitchenAid mixer final stopped turning. After watching a video of how to change the grease in a similar model on PartsSelect and seeing it wasn't that hard to take apart, I decided to give it a try myself. Removing the cover exposed a completely worn gear drive. Luckily, it was easy to determine which parts needed replacing and PartSelect sent them in no time. Once I put everything back together, it sounded terrible which was pretty tough to take. As it turned out, the problem was flecks of metal from the gear were still in the grease and were getting caught in the mechanism. Once I thoroughly cleaned all the grease out and gave it some fresh grease the machine worked great. Much better than before. I only wish I had swapped the grease out at the same time. Thank you PartsSelect for saving me hundreds of dollars on a new machine!
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- Customer:
- Mitchell from Santa Fe, NM
- Parts Used:
- W11086780
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Mixer would not spin, worm gear worn out.
The repair is actually quite simple. The Snap Ring Pliers are essential. Make sure you clean out all the old grease in the machine and replace with new grease. The metal dust will act like sandpaper and destroy your new gear. There are several videos on YouTube which go through the process of repair and part replacement, I found these quite helpful. Good luck! DIY!!!!
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- Customer:
- Johnna from Childress, TX
- Parts Used:
- W11200218
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Stripped worm follower gear.
Watched the video. Ordered the parts. Watched the video again. Replaced the worm follower gear and bearings on the worm gear. Added grease. Installed new gear housing. Put it all back together and tested. Works like new. Now I get cakes and goodies again and have a happy wife who thinks I'm super handyman. Thanks
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- Customer:
- Herbert from Glendale, AZ
- Parts Used:
- WPW10170080, 8212396
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The mixer sounded like the gearbox was full of gravel.
The transmission housing was cracked and one of the bearings was broken. I replaced both of them, but the mixer really didn't sound any better. So I replaced the gears in the transmission, and while that was better it still wasn't correct. I am going to replace the other bearing and the planetary shaft and see it that aligns everything a bit better. I believe the problem is the way the gear on the end of the motor shaft is working with the worm gear, the bearings are not keeping the correct spacing. Hopefully, the new one in the rear will fix the problem.
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- Customer:
- John from Ewing, NJ
- Parts Used:
- WPW10170081, WPW10170080, 8212396, WP9709511, WP9708175, WP9709231, WP9707223, W11086780, WP67500-55, WP16897, W11192795, W11192795, W11200218
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
Stripped Worm Gear
Had to repalce all the parts due to several issues caused the main problem. I am a mechanic by trade so it was easy to repair.
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- Customer:
- Holger from Spokane, WA
- Parts Used:
- W11192795
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Gear Stripped
I had previously ordered several other gears after I found one of the worm gears stripped. After putting it all back together, the one major gear in the unit that I had not replaced because it looked fine, the bevel gear, also stripped. Learning experience: this is a unit worth several hundred dollars, so don't skimp on a $4 part. Once you work on this thing, you might as well spend a few bucks more and replace ALL the gears - even if they look like they are okay. Furthermore, if you only take 15 minutes to do this repair, as some on this site suggest, you are probably not cleaning the old grease carefully enough. Make sure you properly clean out the old grease to remove any metal from stripped gears, and use a good quality grease to re-pack the gear case.
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Stripped worm gear
Used the meat grinder attachment, with the retaining ring too tight for the motor to turn the augur, so a gear stripped and the mixer would not run. I opened the mixer top, removed the transmission cover, removed enough grease to diagnose the problem (6 teeth stripped off the steel worm gear). I ordered a replacement steel worm gear and, while I was at it, a new retaining ring, bevel gear, retaining pin and the large planetary gear, as I could not tell the condition of these until I disassembled the whole gear train. I then removed the gear train components (needed a snap ring pliers to remove the retaining ring -- I don't recommend trying to remove it with an y other tool), washed them in acetone, cleaned out the transmission case and went over it with a magnet to get stray gear tooth remnants, replaced the worm and bevel gears and reassembled, using the original planetary gear, retaining pin and retaining ring. Filled the bottom of the transmission with planetary grease first, then, once the gear train had been replaced, slathered a big pile of grease over it, replaced the transmission cover. The machine then ran perfectly, so I replaced the mixer's top cover and decorative band and was back in business mixing with it about 30 minutes after cleaning the last of the grease off my hands. I should mention, I used a LOT of paper towels for this job. This was a fun job and I was sorry that it was so easy to do, as I enjoy working with gears and grease.
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bevel gear chewed up by the hub bevel gear
took mixer apart down to removal of gear case cover.upon removal of this cover found the bevel gear and hub bevel gear chewed up .removed them both then replaced them both.and also had to solve a clearence problem between the 2 gears they were too loosely meshing. so had to push the hub retainer closer to take up the meshing slack.not sure my repair will hold but i have another set of gears and another solution that will surely fix it.
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worn teeth on worm gear. beater not turning
took off the strap band around mixer, took off the cover (4 screws, took off gear cover (4 screws) took off the retaining ring(used pliers and screwdriver) took off upper gear, took out retaining pin, took off lower gear (becareful to grab the planetary assembly as it will fall out after you take out the retaining pin) cleaned out all of the gear grease (the teeth that were missing were in it. replaced the planetary assembly, lower gear and retaining pin. replaced the upper gear, replaced the retaining ring (used screwdriver and hammer. you have to spread the ring with end of screw driver so it will fit on the shaft then tap lightly with screwdriver and hammer to get it down to the keyway for the ring.) replaced the gear grease with NEW grease, reaplaced the gear cover, replaced the mixer cover, replaced the strap band and plugged it in to test it. IT was quieter than before and works great. i spent less than $30 to repair my 10 year old, out of warranty, Kitchen Aid Mixer. much better than the $32.00 to ship it to factory repair shop and get an estimate to repair. I needed it to make a cake for my nephews wedding. I had my parts in 2 DAYS!!! it was a great experience over all.
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- Customer:
- Scott from Farmingville, NY
- Parts Used:
- WP9706648
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Mixer is running in high speed then shut down.
I replaced the switch component twice and I still have the same problem. I will purchase a new motor now see if that works? I'll post what happens thanks
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Gears in the mixer were stripped from heavy commercial use.
We are a pretty handy bunch here. However, the diagrams provided with the part numbers did assist in the disassembly. It went smooth and easy.
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- Customer:
- Ann from Chico, CA
- Parts Used:
- 9708182
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Drive shaft separated from the planetary
Open the case, removed gear cover, removed planetary drive shaft and gear, replaced with new planetary and reassemble.
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