KSM195PSBE0 KitchenAid Mixer - Instructions

1. Removed the mixer from the base by removeing the pivot pin at the mixer base support. 2. removed the retainer ring from the housing. 3. removed the pin from the shaft. 4. removed 5 philips machine screws from the round base. 5. removed the round base from the mixer housing. 6. removed the o-ring from the shaft. 7. removed the shaft and large worm/pinion gear from the shaft. 8. pressed out the pinion drive gear from the mixer. The reverse operation repaired the mixer to new condition.

Neither motor brush popped out with the spring as shown on videos. Both appear to have disintegrated in part and had to be chiseled out delicately using and ice pick and tapping gently with a hammer. This left a carbon powder and pieces of the old brushes on the counter. Inserting the new brushes was as easy as shown on the video.

I removed the cover off the back of the mixer. Carefully remove the cardboard gasket around the outside edge. Unlock the nuts that hold the two adjusting screws. Count the turns to remove each screw in order to keep the right adjustment. Pull the plate away enough to remove the control board. There is one long and one short wire that gets plugged into each side of the plate. Watch the location of each wire to make the right connection. Reattach the screws to the proper position. Then install the gasket and rear cover. Check for proper operation.

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

Unscrewed 3 Philips screws. Pried out the old screw cap. It had been there for 25 years and had flour, egg, etc. build up over the years. Did use a needle nose plier to lift it out. Put in the new one. Needed a rubber mallet to snug it down. Design has changed slightly over the years. Put the 3 screws back in and as they say in England, "you have an uncle named Bob."

Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

Replacing the base retaining bracket(what KitchenAid calls the screw cap) solved the problem immediately. The entire replacement effort took no more than a minute requiring removing 3 screws, discarding the old base, putting in the new one, and putting the screws back in. PartSelect was very easy to do business with. They shipped the part the day I ordered it and it arrived as scheduled. Can't be easier than that.

Replaced it with a new part. No installation or repair to maching was necessary

The brushes on the inside of the motor were destroyed. We thought that it would be easier to just replace the brush holder and the brushes, however, the brushes were easy! and QUICK! The brush holders...not so much. We had lots of problems getting the brush holders into place because of a metal piece that had to fit perfectly on top of the brush holder. It made it easier when I held the mixer upside down (we dissembled it) and my husband did his magic on fixing the brush holders. Pray that you won't need to replace the brush holders because it was NO FUN...but the brushes were QUICK AND EASY :)

My husband looked at youtube to figure out what the issue was. He saw a video that identified that the likely problem was the worm gear. My husband took the kitchenaid applicance apart, as he saw in the video. We ordered the part, it took less than a week to arrive. He rewatched the video that demonstrated how to put the kitchenaid mixer back together. It's a bit messy due to all the packing grease, but a pair of nitrile gloves, paper towels, and an old rag help. We put a garbage bag over the appliance after it was taken apart to protect it from any dust and my curious cat. We let the kitchenaid cycle for about a minute to make sure the gear was greased. I haven't used it to make bread yet, but I'll do that soon. Thanks for supplying the part that saved us at least one hundred dollars and TRY to get a person who will repair small appliances.

Wish that I had known about the video before disassembling. I did not know if it needed a part or was just jammed. It was clear that i needed a worm gear. So I ordered that. It turned out that I needed the Pinion Shaft w/ gear too. So another order. The shipping far exceeded the cost of the parts. NOTE: Clear off as much grease as necessary to be certain that there are no stripped gears anywhere, the order the parts. I took the mixer head off of the stand. I would suggest that you take a bath towel, roll each end towards the center, and place the mixed head so that it is supported on both sides by the towel rolls. NOTE2: Shipping was great 2 days or less. One part arrived on a Saturday. P>S> I do not know the age of this mixer. The age drop down menu should have an UNKNOW option.

i followed the instructions in video. Thank you joe

Followed directions video on line. good directions.

Took it to repair shop