KSM85PBER5 KitchenAid Mixer - Instructions

I sent for a new thumb screw and screwed it in where it belongs and now I can use my other attachments.

unscrewed old part, put in new part.New part much better design than old one. Works great. Your service is great. Had the part in a 2-3 days. Awesome.

Remove 1Philips screw on cover in back of mixer. Take old cord off. The replacement cord comes with spade terminals. Take note when you pull off terminals where black & white go. The ground terminal(green) take screw out and replace.

replace wisk order process very efficient and delivery prompt.

Removed the old screw cap and installed the new one-only has 3 screw to remove and re install. VERY easy. Fits perfectly

remove 3 screws ,remove old sanding disc replace with new installl screws

I how the video for replacing the worm gear on your website. It help me a lot. I followed step by step instruction display on video. It was great help.

My husband looked at youtube to figure out what the issue was. He saw a video that identified that the likely problem was the worm gear. My husband took the kitchenaid applicance apart, as he saw in the video. We ordered the part, it took less than a week to arrive. He rewatched the video that demonstrated how to put the kitchenaid mixer back together. It's a bit messy due to all the packing grease, but a pair of nitrile gloves, paper towels, and an old rag help. We put a garbage bag over the appliance after it was taken apart to protect it from any dust and my curious cat. We let the kitchenaid cycle for about a minute to make sure the gear was greased. I haven't used it to make bread yet, but I'll do that soon. Thanks for supplying the part that saved us at least one hundred dollars and TRY to get a person who will repair small appliances.

After removing one screw at the top of the rear housing, and the housing you have clear access to the wire attachment points. I useg a very small screw drive to unlock the female disconnects from the male connectors.I disconnected and connected the wires one at a time to be certain I did not misconnect the wires. The ground wire is attached with a screw. The moulded strain releif is pushed onto the main housing cutout and the rear housing tabs slip into pockets at the bottom of the main housing. The screw at the top holds it is place.

I removed the cover off the back of the mixer. Carefully remove the cardboard gasket around the outside edge. Unlock the nuts that hold the two adjusting screws. Count the turns to remove each screw in order to keep the right adjustment. Pull the plate away enough to remove the control board. There is one long and one short wire that gets plugged into each side of the plate. Watch the location of each wire to make the right connection. Reattach the screws to the proper position. Then install the gasket and rear cover. Check for proper operation.

I took out the worm gear and replaced it with the new one. It is important to have the correct punches that are just under the diameter of the pins.

Knob fell out of the front of the mixer into the bowl and jammed the beater. This caused the motor to strip the plastic worm gear. Open unit to investigate and found about 4 teeth missing out of the worm gear. Ordered a replacement. Installed the new gear once received in about 30 minutes. Wife is now happy again. Just need to make sure you pack enough gease into the new gear before reassembling the unit.

I dismantled the machine to find the problem and to see what part I needed. Than when I ordered the part I saw the video of how to do it. If I had seen the video before I dismantled, I would have save a few steps. The video was very complete and accurate even it being an older model

Remove the mixer head from the base by removing the 4 Phillips head screws. Pry off the ring around the rotating part with a flat head screwdriver. Punch out the pin holding the rotating part and remove. Remove the trim strip by removing the two Phillips screws at the rear of the unit. Remove the 4 screws at the bottom of the mixer head. Carefully separate the bottom of the head from the top using a flat screw driver. There will be the power wires connecting the top to the bottom of the unit. It is best to disconnect these wires to avoid breaking them during rest of the procedure. There will be a lot of grease in the gear box of the mixer. The assembly holding the damaged worm gear can now be removed by removing the three screws holding it to the bottom of the mixer head. At this point I removed the grease from the worm gear assembly to allow better inspection. Punch out the pin holding the worm gear to its shaft and remove the shaft. The worm gear is now free and can be replaced. Add some extra grease to the new gear and reassemble the mixer in the reverse order.

Replaced gears and cleaned and re-greased gears