5KSM156QPEPP5 KitchenAid Mixer - Instructions
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- Customer:
- Alvaro from Brighton, CO
- Parts Used:
- WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Worm gear was bad
Order part through parts select. it only took 3 days to receive part. The mixer was very easy to take apart and to replace the gear. it was back together in about 20 min. The video from kitchen aid to repair the unit is awsome. Thanks
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Replaced main gears
1. Removed the mixer from the base by removeing the pivot pin at the mixer base support. 2. removed the retainer ring from the housing. 3. removed the pin from the shaft. 4. removed 5 philips machine screws from the round base. 5. removed the round base from the mixer housing. 6. removed the o-ring from the shaft. 7. removed the shaft and large worm/pinion gear from the shaft. 8. pressed out the pinion drive gear from the mixer. The reverse operation repaired the mixer to new condition.
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- Customer:
- Jane from Crivitz, WI
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I had lost the thumb screw
I sent for a new thumb screw and screwed it in where it belongs and now I can use my other attachments.
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- Customer:
- Carol from LIGNITE, ND
- Parts Used:
- WP9709194, WPW10672617
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Beater was peeling and chipped; thumb screw was worn & loose to the point it would fall out
It only involves reinserting the beater . And the thumb-screw was falling out so I cleaned the area and replaced the thumb screw. Very simple and easily done.
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- Customer:
- Diane from Holland, MI
- Parts Used:
- WPW10191926
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
original part worn out, wouldn't hold mixing bowl
unscrewed old part, put in new part.New part much better design than old one. Works great. Your service is great. Had the part in a 2-3 days. Awesome.
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- Customer:
- John from Norfolk, VA
- Parts Used:
- WPW10119326
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
mixer would not turn on
removed one screw from back cover, loosened two screws holding speed control plate, removed one wire at a time from old unit to new, screwed two top screws back on mixer,plug mixer back in, adjust speed control screws until I reached correct speed, put back cover back on
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- Customer:
- Larry from Briggsdale, CO
- Parts Used:
- WP240309-2
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
worm gear had broken tooth and gear was loose on sprocket
I dismantled the machine to find the problem and to see what part I needed. Than when I ordered the part I saw the video of how to do it. If I had seen the video before I dismantled, I would have save a few steps. The video was very complete and accurate even it being an older model
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- Customer:
- James from Central City, IA
- Parts Used:
- WPW10112253
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The worm gear driven by the motor stripped due to excessive load.
Remove the mixer head from the base by removing the 4 Phillips head screws. Pry off the ring around the rotating part with a flat head screwdriver. Punch out the pin holding the rotating part and remove. Remove the trim strip by removing the two Phillips screws at the rear of the unit. Remove the 4 screws at the bottom of the mixer head. Carefully separate the bottom of the head from the top using a flat screw driver. There will be the power wires connecting the top to the bottom of the unit. It is best to disconnect these wires to avoid breaking them during rest of the procedure. There will be a lot of grease in the gear box of the mixer. The assembly holding the damaged worm gear can now be removed by removing the three screws holding it to the bottom of the mixer head. At this point I removed the grease from the worm gear assembly to allow better inspection. Punch out the pin holding the worm gear to its shaft and remove the shaft. The worm gear is now free and can be replaced. Add some extra grease to the new gear and reassemble the mixer in the reverse order.
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- Customer:
- Dean from Fairfax, VA
- Parts Used:
- WPW10191926
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Mixer bowl was slipping off the base when in use
Replacing the base retaining bracket(what KitchenAid calls the screw cap) solved the problem immediately. The entire replacement effort took no more than a minute requiring removing 3 screws, discarding the old base, putting in the new one, and putting the screws back in. PartSelect was very easy to do business with. They shipped the part the day I ordered it and it arrived as scheduled. Can't be easier than that.
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- Customer:
- Erwin from Northport, ME
- Parts Used:
- WPW10112253
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Worm gear broken.
Followed directions video on line. good directions.
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The speed control lever was bent and broken from a fall
Per a video on this site, I removed the stand part, then removed the rear electrical cover and aluminum band which wraps around the mixer. Next, remove the drip ring and planetary gear (use a punch). Then remove the 4 screws securing the bottom housing and the 5 screws around the planetary gear housing. You should be able to pull the upper and bottom housings apart now. This exposes the control lever. Just unscrew it and replace it. Re-install all parts in reverse order.
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- Customer:
- Gordon from Seneca, SC
- Parts Used:
- WPW10112253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Mixer jammed, then would not mix, motor ran
Wish that I had known about the video before disassembling. I did not know if it needed a part or was just jammed. It was clear that i needed a worm gear. So I ordered that. It turned out that I needed the Pinion Shaft w/ gear too. So another order. The shipping far exceeded the cost of the parts. NOTE: Clear off as much grease as necessary to be certain that there are no stripped gears anywhere, the order the parts. I took the mixer head off of the stand. I would suggest that you take a bath towel, roll each end towards the center, and place the mixed head so that it is supported on both sides by the towel rolls. NOTE2: Shipping was great 2 days or less. One part arrived on a Saturday. P>S> I do not know the age of this mixer. The age drop down menu should have an UNKNOW option.
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- Customer:
- Pam from Huntley, IL
- Parts Used:
- WPW10672617
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken glass shelf
Great! Got the right part, the first time- did not break in shipping. Your web site made it very easy to pick out what I needed.
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- Customer:
- Lee from Valencia, CA
- Parts Used:
- WP16910
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
The head of my machine was sagging
and I thought replacing the hinge pin would fix it, I used an awl to push out the old pin then used the new pin to push the old one all the way out. That did not fix the problem. Went to a store to look over a new one and saw that the screw under the head at the hinge point on the new machines was not screwed in tight. Turns out that screw is the "bumper" for the head against the neck, so the head is held back by the screw. FIXED
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