KSM120ER5 KitchenAid Mixer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Carl from Austin, TX
- Parts Used:
- WP9704329
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Broken whip, no local availability
No nstallation required, simply attach.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Ethel from Crystal River, FL
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
thumb screw broke
it just screw in.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Bedalia from Rialto, CA
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Replacement of digital window in oven unit
I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Dennis from Laramie, WY
- Parts Used:
- WPW10191926, W11544572
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
I was missing parts to stand mixer
simply put it together, .
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Lee from Valencia, CA
- Parts Used:
- WP16910
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
The head of my machine was sagging
and I thought replacing the hinge pin would fix it, I used an awl to push out the old pin then used the new pin to push the old one all the way out. That did not fix the problem. Went to a store to look over a new one and saw that the screw under the head at the hinge point on the new machines was not screwed in tight. Turns out that screw is the "bumper" for the head against the neck, so the head is held back by the screw. FIXED
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Pam from Huntley, IL
- Parts Used:
- WPW10672617
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken glass shelf
Great! Got the right part, the first time- did not break in shipping. Your web site made it very easy to pick out what I needed.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Linda from Lynden, WA
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Thumb screw
the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Lois from Albuquerque, NM
- Parts Used:
- WP9704329
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Wire Whip was coming apart
Replaced it with a new part. No installation or repair to maching was necessary
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Robert from Belle Fourche, SD
- Parts Used:
- WPW10674618
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
the dough hook was chipped
replaced
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Tiffany from San Antonio, TX
- Parts Used:
- WP16910
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Pin fell out of neck
Placed pin in the hole...some wiggling had to be done for a tight fit. Installation complete!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Dean from Fairfax, VA
- Parts Used:
- WPW10191926
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Mixer bowl was slipping off the base when in use
Replacing the base retaining bracket(what KitchenAid calls the screw cap) solved the problem immediately. The entire replacement effort took no more than a minute requiring removing 3 screws, discarding the old base, putting in the new one, and putting the screws back in. PartSelect was very easy to do business with. They shipped the part the day I ordered it and it arrived as scheduled. Can't be easier than that.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Ernet from Birmingham, AL
- Parts Used:
- WPW10672617
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
No repair I purchased a part.
The part fit great! PS. I may need to buy a gasket to go around my refrigerator door. I have an Amana Model #THI1853W, Serial No. 9502301998. Do you have instructions on how to install this gasket?
Was this instruction helpful to you?
Thank you for voting!
Replaced main gears
1. Removed the mixer from the base by removeing the pivot pin at the mixer base support. 2. removed the retainer ring from the housing. 3. removed the pin from the shaft. 4. removed 5 philips machine screws from the round base. 5. removed the round base from the mixer housing. 6. removed the o-ring from the shaft. 7. removed the shaft and large worm/pinion gear from the shaft. 8. pressed out the pinion drive gear from the mixer. The reverse operation repaired the mixer to new condition.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Alvaro from Brighton, CO
- Parts Used:
- WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Worm gear was bad
Order part through parts select. it only took 3 days to receive part. The mixer was very easy to take apart and to replace the gear. it was back together in about 20 min. The video from kitchen aid to repair the unit is awsome. Thanks
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Robert from Blairsville, GA
- Parts Used:
- WP9704329
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Bent wires in a wire whip
I ordered a new wire whip and attached it just like it was the original. WALLA!!! Done.
Was this instruction helpful to you?
Thank you for voting!