5KSM185PSEKG5 KitchenAid Mixer - Instructions
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- Customer:
- James from SAINT PAUL, MN
- Parts Used:
- WPW10119326
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The mixer was given to my wife. Sometimes it would work or not.
When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.
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- Customer:
- Harry from MILTON, WA
- Parts Used:
- WP240309-2
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Mixer still ran, but seemed to be getting very loose as if gears or a shaft were wearing out.
I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.
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- Customer:
- Dennis from Laramie, WY
- Parts Used:
- WPW10191926, W11544572
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
I was missing parts to stand mixer
simply put it together, .
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- Customer:
- Bart from Stuarts Draft, VA
- Parts Used:
- WP240309-2
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
worm gear replacement
watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.
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- Customer:
- Joseph from South Port, NC
- Parts Used:
- WP240309-2
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
mixer stopped working
i followed the instructions in video. Thank you joe
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- Customer:
- Ronald from El Paso, TX
- Parts Used:
- WP240309-2
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No rotation
I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.
Thank you
Ron Ashby
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.
Thank you
Ron Ashby
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- Customer:
- Ashok from Sterling, VA
- Parts Used:
- WPW10112253
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The worm gear was damaged
I how the video for replacing the worm gear on your website. It help me a lot. I followed step by step instruction display on video. It was great help.
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Replaced main gears
1. Removed the mixer from the base by removeing the pivot pin at the mixer base support. 2. removed the retainer ring from the housing. 3. removed the pin from the shaft. 4. removed 5 philips machine screws from the round base. 5. removed the round base from the mixer housing. 6. removed the o-ring from the shaft. 7. removed the shaft and large worm/pinion gear from the shaft. 8. pressed out the pinion drive gear from the mixer. The reverse operation repaired the mixer to new condition.
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- Customer:
- Alvaro from Brighton, CO
- Parts Used:
- WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Worm gear was bad
Order part through parts select. it only took 3 days to receive part. The mixer was very easy to take apart and to replace the gear. it was back together in about 20 min. The video from kitchen aid to repair the unit is awsome. Thanks
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- Customer:
- Frank from Bethlehem, PA
- Parts Used:
- WP240309-2
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
worn teflon worm gear
it was a kitchen aid dough mixer, had to take the top portion off and replace the assembly with a new one that holds the teflon gear. You can purchace the gear only and it becomes less expensive, but at the time I didn't take the chance cause the greese was there and didn't want to take a chance. Its a simple repair by removing some cotter pins and phillips head screws.
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- Customer:
- Dallas from Atlanta, GA
- Parts Used:
- WPW10112253
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Broken worm gear
Knob fell out of the front of the mixer into the bowl and jammed the beater. This caused the motor to strip the plastic worm gear. Open unit to investigate and found about 4 teeth missing out of the worm gear. Ordered a replacement. Installed the new gear once received in about 30 minutes. Wife is now happy again. Just need to make sure you pack enough gease into the new gear before reassembling the unit.
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- Customer:
- Tiffany from San Antonio, TX
- Parts Used:
- WP16910
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Pin fell out of neck
Placed pin in the hole...some wiggling had to be done for a tight fit. Installation complete!
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- Customer:
- Pete from Tracy, MN
- Parts Used:
- WPW10112253
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Plastic worm gear stripped
The plastic worm gear was stripped,I took it apart first then cleaned out all the old grease so when the new part came it together like a charm.
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- Customer:
- Dean from Fairfax, VA
- Parts Used:
- WPW10191926
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Mixer bowl was slipping off the base when in use
Replacing the base retaining bracket(what KitchenAid calls the screw cap) solved the problem immediately. The entire replacement effort took no more than a minute requiring removing 3 screws, discarding the old base, putting in the new one, and putting the screws back in. PartSelect was very easy to do business with. They shipped the part the day I ordered it and it arrived as scheduled. Can't be easier than that.
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- Customer:
- Lee from Valencia, CA
- Parts Used:
- WP16910
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
The head of my machine was sagging
and I thought replacing the hinge pin would fix it, I used an awl to push out the old pin then used the new pin to push the old one all the way out. That did not fix the problem. Went to a store to look over a new one and saw that the screw under the head at the hinge point on the new machines was not screwed in tight. Turns out that screw is the "bumper" for the head against the neck, so the head is held back by the screw. FIXED
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