KSM85PBOB5 KitchenAid Mixer - Instructions

I how the video for replacing the worm gear on your website. It help me a lot. I followed step by step instruction display on video. It was great help.

Followed directions video on line. good directions.

i followed the instructions in video. Thank you joe

I watched the video twice and made the repairs

Wish that I had known about the video before disassembling. I did not know if it needed a part or was just jammed. It was clear that i needed a worm gear. So I ordered that. It turned out that I needed the Pinion Shaft w/ gear too. So another order. The shipping far exceeded the cost of the parts. NOTE: Clear off as much grease as necessary to be certain that there are no stripped gears anywhere, the order the parts. I took the mixer head off of the stand. I would suggest that you take a bath towel, roll each end towards the center, and place the mixed head so that it is supported on both sides by the towel rolls. NOTE2: Shipping was great 2 days or less. One part arrived on a Saturday. P>S> I do not know the age of this mixer. The age drop down menu should have an UNKNOW option.

Easy removal of old screw cap, but new one didn't just drop in. Had to scrape paint and a little aluminum to make it fit. Finally did, and it works fine now.

Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

removed one screw from back cover, loosened two screws holding speed control plate, removed one wire at a time from old unit to new, screwed two top screws back on mixer,plug mixer back in, adjust speed control screws until I reached correct speed, put back cover back on

Replaced gears and cleaned and re-greased gears

After removing one screw at the top of the rear housing, and the housing you have clear access to the wire attachment points. I useg a very small screw drive to unlock the female disconnects from the male connectors.I disconnected and connected the wires one at a time to be certain I did not misconnect the wires. The ground wire is attached with a screw. The moulded strain releif is pushed onto the main housing cutout and the rear housing tabs slip into pockets at the bottom of the main housing. The screw at the top holds it is place.

I removed the cover off the back of the mixer. Carefully remove the cardboard gasket around the outside edge. Unlock the nuts that hold the two adjusting screws. Count the turns to remove each screw in order to keep the right adjustment. Pull the plate away enough to remove the control board. There is one long and one short wire that gets plugged into each side of the plate. Watch the location of each wire to make the right connection. Reattach the screws to the proper position. Then install the gasket and rear cover. Check for proper operation.

Unscrewed 3 Philips screws. Pried out the old screw cap. It had been there for 25 years and had flour, egg, etc. build up over the years. Did use a needle nose plier to lift it out. Put in the new one. Needed a rubber mallet to snug it down. Design has changed slightly over the years. Put the 3 screws back in and as they say in England, "you have an uncle named Bob."

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

Knob fell out of the front of the mixer into the bowl and jammed the beater. This caused the motor to strip the plastic worm gear. Open unit to investigate and found about 4 teeth missing out of the worm gear. Ordered a replacement. Installed the new gear once received in about 30 minutes. Wife is now happy again. Just need to make sure you pack enough gease into the new gear before reassembling the unit.