5KSM185PSBCA5 KitchenAid Mixer - Instructions

Unscrew and dismounted the mixer, gather all pieces and screws, cleaned and washed every part, took away the old grease and replaced it with a new one, also looked carefully for the lost teeth and found them, Put grease in every part, put back and screwed all the pieces of the mixer, then tried the mixer which worked really well.

My husband looked at youtube to figure out what the issue was. He saw a video that identified that the likely problem was the worm gear. My husband took the kitchenaid applicance apart, as he saw in the video. We ordered the part, it took less than a week to arrive. He rewatched the video that demonstrated how to put the kitchenaid mixer back together. It's a bit messy due to all the packing grease, but a pair of nitrile gloves, paper towels, and an old rag help. We put a garbage bag over the appliance after it was taken apart to protect it from any dust and my curious cat. We let the kitchenaid cycle for about a minute to make sure the gear was greased. I haven't used it to make bread yet, but I'll do that soon. Thanks for supplying the part that saved us at least one hundred dollars and TRY to get a person who will repair small appliances.

I took out the worm gear and replaced it with the new one. It is important to have the correct punches that are just under the diameter of the pins.

followed the instruction on you tube

Followed up by your précised video, and print copy's which helped me a lot. That's easy!

it was a kitchen aid dough mixer, had to take the top portion off and replace the assembly with a new one that holds the teflon gear. You can purchace the gear only and it becomes less expensive, but at the time I didn't take the chance cause the greese was there and didn't want to take a chance. Its a simple repair by removing some cotter pins and phillips head screws.

Unscrewed 3 Philips screws. Pried out the old screw cap. It had been there for 25 years and had flour, egg, etc. build up over the years. Did use a needle nose plier to lift it out. Put in the new one. Needed a rubber mallet to snug it down. Design has changed slightly over the years. Put the 3 screws back in and as they say in England, "you have an uncle named Bob."

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

Repair was easy. Remove the seal ring with a flat blade screwdriver and drive out retaining pin. Pry out lower unit using two screwdrivers, one on each side. Once apart, use spring clip pliers to remove snap ring. Pull out shaft and replace. Clean and lubricate as you reassemble in reverse. Google the model number to get detailed instructions.

Replacing the base retaining bracket(what KitchenAid calls the screw cap) solved the problem immediately. The entire replacement effort took no more than a minute requiring removing 3 screws, discarding the old base, putting in the new one, and putting the screws back in. PartSelect was very easy to do business with. They shipped the part the day I ordered it and it arrived as scheduled. Can't be easier than that.

and I thought replacing the hinge pin would fix it, I used an awl to push out the old pin then used the new pin to push the old one all the way out. That did not fix the problem. Went to a store to look over a new one and saw that the screw under the head at the hinge point on the new machines was not screwed in tight. Turns out that screw is the "bumper" for the head against the neck, so the head is held back by the screw. FIXED

Placed pin in the hole...some wiggling had to be done for a tight fit. Installation complete!

I griped each foot with a pliers and twisted it out of its setting. I then set a new foot in place and hammered it into place with a small hammer. The feet fit snugly and did not need to be glued. Job was easy and mixer sits like new. I was glad I spent the money to replace all of the feet at once.

The plastic worm gear was stripped,I took it apart first then cleaned out all the old grease so when the new part came it together like a charm.