KP2671XWH2 KitchenAid Mixer - Instructions

The transmission housing was cracked and one of the bearings was broken. I replaced both of them, but the mixer really didn't sound any better. So I replaced the gears in the transmission, and while that was better it still wasn't correct. I am going to replace the other bearing and the planetary shaft and see it that aligns everything a bit better. I believe the problem is the way the gear on the end of the motor shaft is working with the worm gear, the bearings are not keeping the correct spacing. Hopefully, the new one in the rear will fix the problem.

I had previously ordered several other gears after I found one of the worm gears stripped. After putting it all back together, the one major gear in the unit that I had not replaced because it looked fine, the bevel gear, also stripped. Learning experience: this is a unit worth several hundred dollars, so don't skimp on a $4 part. Once you work on this thing, you might as well spend a few bucks more and replace ALL the gears - even if they look like they are okay. Furthermore, if you only take 15 minutes to do this repair, as some on this site suggest, you are probably not cleaning the old grease carefully enough. Make sure you properly clean out the old grease to remove any metal from stripped gears, and use a good quality grease to re-pack the gear case.

First of all, go to the web site and download the schematics of the model #. It will show all the parts and part #s. Secondly watch a u tube video of the actual strip down process of the professional 600 series stand mixer. With this knowledge, do one of two processes 1: strip down the machine, remove the gears and check for defects- order parts. Or 2: replace all the parts( little money) and have a totally refurbished , smooth running mixer. I kept the good used gears for spares. I replaced 90 % of the internals ( including motor) and have a smooth running machine. I initially burned out the mother 2 months after initial purchase, sent it back under warentee, and received it back . Wen I stripped it down 10 years later, there was very little grease in the gear housing. This is what probable ruined the gears. Use plenty of grease in the housing and gears. The grease is one of the most expensive items, but you can't find it anywhere, so order it, along with everything else, from Parts Select.

First and foremost, I am not mechanical at all. I typically refer to parts as thing-a-ma-jigs, and whatca-ma-call-its. When it froze up and started to make a loud grinding noise, I guessed it was a gear problem. I decided to try to take it apart, What did I have to lose? If I couldn't figure it out, I would be down a mixer. I was already down one as it was. It was very easy to take apart and I could immediately see what gears needed to be replaced. Parts Select made it very easy to see what parts I needed. And delivery was lightning fast; the next day after it shipped! I found a PDF on line on how to dis-assemble and re-assemble the mixer. I got it together and it mixed for a few minutes and froze again. I took it apart and realized that I didn't have the whatcha-ma-call-it (worm gear) seated properly. Fixed it and put it back together and put it to the test. Working just fine now! Thank you Parts Select for making this very easy!

Ordered new worm gear and received in a few days. I cleaned out old grease from the gear housing, replaced the worm gear and packed with new grease. Machine runs well now. Easy repair.

removed the cover as stated in the e-mail and followed their recommendations on how to do the repair, the hardest part was removing the retainer clip, job went smoothly. thanks

Removed shroud and gear case top. No snap-ring pliers, so I used two small vice grips, one on each lobe, and spread and "worried" the ring up the shaft. Changed out all ghe grease in case of metal chips. Put it back tegether. Works fine.

I replaced the switch component twice and I still have the same problem. I will purchase a new motor now see if that works? I'll post what happens thanks

took off the strap band around mixer, took off the cover (4 screws, took off gear cover (4 screws) took off the retaining ring(used pliers and screwdriver) took off upper gear, took out retaining pin, took off lower gear (becareful to grab the planetary assembly as it will fall out after you take out the retaining pin) cleaned out all of the gear grease (the teeth that were missing were in it. replaced the planetary assembly, lower gear and retaining pin. replaced the upper gear, replaced the retaining ring (used screwdriver and hammer. you have to spread the ring with end of screw driver so it will fit on the shaft then tap lightly with screwdriver and hammer to get it down to the keyway for the ring.) replaced the gear grease with NEW grease, reaplaced the gear cover, replaced the mixer cover, replaced the strap band and plugged it in to test it. IT was quieter than before and works great. i spent less than $30 to repair my 10 year old, out of warranty, Kitchen Aid Mixer. much better than the $32.00 to ship it to factory repair shop and get an estimate to repair. I needed it to make a cake for my nephews wedding. I had my parts in 2 DAYS!!! it was a great experience over all.

Removing the cover of the mixers "guts", it was immediate evident the a major gear had lost a few of its "teeth". Parts Select clearly offered the required part of this $300 mixer for a favorable price. I was fully impressed that it arrived within 4 days or my ordering the part. I simply exchanged the damaged gear and restored the mixer to service and I'm fully impressed with the Parts Select Company for their swift response to my needs.

remove the cover,take out four screw from gear box,remove the gear box,clean all gears,then you see damage gear,replace it ,install new grease.

opened the mixer.. all screws in kitchaid are the same so not to worry... opened up and replaced the gears... and put it back together... diagram helped in that front and rear bearings of connecting gear are the same # on diagram it is easy to confuse when you put it back together, but the item number and description of each helped make sure it was in the right place. Otherwise... time to fix would have been less....

took mixer cover off, took gear box cover off, removed gears, replaced gears, replaced covers, made cookies, no problem!!

Open the case, removed gear cover, removed planetary drive shaft and gear, replaced with new planetary and reassemble.

___ Remove silver decorative band/1 screw ___ Remove top of mixer/4 screws ___ Remove circuit board/2 screws ___ remove 5 wires from ckt. bd. (be sure where they go) ___ Install new ckt. bd. with proper electircal connections ___ test mixer/OK ___ Reassemble & retest/OK