KP2671XWH1 KitchenAid Mixer - Instructions
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The mixer made load noise and quit agitating.
Removed the cover. Removed the gear assembly cover.. Extracted the C clip with a tool. Removed the bevel gear. Pushed out the dowel pin. Used rubber mallet to push the shaft off the worm gear. Replaced the washer and the worm gear. Used a 1/2" diameter PVC, 3" long over the shaft and on the gear to push back the shaft through the gear with rubber mallet. Pushed back the dowel pin. Reinstalled the C clip. Replaced broken hub bevel gear. Added more grease. Placed the gear cover with 4 screws just tight enough to hold the cover but still allows movement. Turned the mixer to the lowest speed. Allow the cover to self adjust so that the gears have the smoothest sound. Tightened the screws while while maintaining the smooth sound. Turned off the power. Replaced the cover.
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- Customer:
- Herbert from Glendale, AZ
- Parts Used:
- WPW10170080, 8212396
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The mixer sounded like the gearbox was full of gravel.
The transmission housing was cracked and one of the bearings was broken. I replaced both of them, but the mixer really didn't sound any better. So I replaced the gears in the transmission, and while that was better it still wasn't correct. I am going to replace the other bearing and the planetary shaft and see it that aligns everything a bit better. I believe the problem is the way the gear on the end of the motor shaft is working with the worm gear, the bearings are not keeping the correct spacing. Hopefully, the new one in the rear will fix the problem.
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worm gear was worn down
removed the cover, separated the gear casing, cleaned the gears, replaced the thrust bearing kit and worm gear, greased all and reassembled. Wish I would have known to order the grease, it would have saved a couple bucks in shipping.
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- Customer:
- Robert from Little Compton, RI
- Parts Used:
- WP9706648
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
Variable speed switch replacement
Easy repair that replaced the variable speed switch. The broken switch only ran at high speed. To replace the mixer would cost at least $500. The new switch was $45 and was an easy install. I marked the four electrical leads with a Sharpie and loosened the two screws holding the switch. The repair was super easy. It was like heling an old friend recover from an illness.
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- Customer:
- Loren from Franklin, ME
- Parts Used:
- W11086780
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
worm gear was wore out and needed replacing
removed the cover as stated in the e-mail and followed their recommendations on how to do the repair, the hardest part was removing the retainer clip, job went smoothly. thanks
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- Customer:
- Dennis from Frankfort, IN
- Parts Used:
- W11086780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Worn worm gear
The KitchenAid is "old school" in that it is held together with simple (but very stout) bolts and screws. I removed about 10 such fasteners, slipped off the gear retainer, and pulled it out. On Sunday, a very nice customer service rep helped me order the right part, but I did the rest on line in a matter of seconds. It shipped on Monday and arrived on Wednesday. Took about 10 minutes to put everything back. I REALLY WISH everything was this easy in 2012!!!
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- Customer:
- marjorie from juda, WI
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
head of screw was broken in half
I looked on line found the product sent in information and 3 days later was in my mailbox,great service and ease of ordering. thanks marjorie
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- Customer:
- Karen from Salem, IL
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The thumb screw plastic came off
Open the package with the new screw and it looked like the screw was wider. I tried it to see if it goes in and as long as you screw it straight in, there was no problem.
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bevel gear was stripped
opened the mixer.. all screws in kitchaid are the same so not to worry... opened up and replaced the gears... and put it back together... diagram helped in that front and rear bearings of connecting gear are the same # on diagram it is easy to confuse when you put it back together, but the item number and description of each helped make sure it was in the right place. Otherwise... time to fix would have been less....
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- Customer:
- Craig from Cawker City, KS
- Parts Used:
- W11086780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
stripped gear.
took mixer cover off, took gear box cover off, removed gears, replaced gears, replaced covers, made cookies, no problem!!
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- Customer:
- Ann from Chico, CA
- Parts Used:
- 9708182
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Drive shaft separated from the planetary
Open the case, removed gear cover, removed planetary drive shaft and gear, replaced with new planetary and reassemble.
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- Customer:
- Jane from Crivitz, WI
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I had lost the thumb screw
I sent for a new thumb screw and screwed it in where it belongs and now I can use my other attachments.
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Trouble with switch
removed top casing, removed old switch and sensor,and replaced with new ones. It was just a matter of a half dozen screws and unpluging 4 or 5 wires and then reversing the process. Couldn't be easier. thank you
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- Customer:
- Linda from Lynden, WA
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Thumb screw
the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install
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- Customer:
- Bill from Charlotte, NC
- Parts Used:
- W11646967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing part
just attached it
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