KP2671XWH1 KitchenAid Mixer - Instructions

Removed the cover. Removed the gear assembly cover.. Extracted the C clip with a tool. Removed the bevel gear. Pushed out the dowel pin. Used rubber mallet to push the shaft off the worm gear. Replaced the washer and the worm gear. Used a 1/2" diameter PVC, 3" long over the shaft and on the gear to push back the shaft through the gear with rubber mallet. Pushed back the dowel pin. Reinstalled the C clip. Replaced broken hub bevel gear. Added more grease. Placed the gear cover with 4 screws just tight enough to hold the cover but still allows movement. Turned the mixer to the lowest speed. Allow the cover to self adjust so that the gears have the smoothest sound. Tightened the screws while while maintaining the smooth sound. Turned off the power. Replaced the cover.

The transmission housing was cracked and one of the bearings was broken. I replaced both of them, but the mixer really didn't sound any better. So I replaced the gears in the transmission, and while that was better it still wasn't correct. I am going to replace the other bearing and the planetary shaft and see it that aligns everything a bit better. I believe the problem is the way the gear on the end of the motor shaft is working with the worm gear, the bearings are not keeping the correct spacing. Hopefully, the new one in the rear will fix the problem.

replaced planetary assembly. Was not difficult to do.

I had previously ordered several other gears after I found one of the worm gears stripped. After putting it all back together, the one major gear in the unit that I had not replaced because it looked fine, the bevel gear, also stripped. Learning experience: this is a unit worth several hundred dollars, so don't skimp on a $4 part. Once you work on this thing, you might as well spend a few bucks more and replace ALL the gears - even if they look like they are okay. Furthermore, if you only take 15 minutes to do this repair, as some on this site suggest, you are probably not cleaning the old grease carefully enough. Make sure you properly clean out the old grease to remove any metal from stripped gears, and use a good quality grease to re-pack the gear case.

The repair is actually quite simple. The Snap Ring Pliers are essential. Make sure you clean out all the old grease in the machine and replace with new grease. The metal dust will act like sandpaper and destroy your new gear. There are several videos on YouTube which go through the process of repair and part replacement, I found these quite helpful. Good luck! DIY!!!!

Removed top cover, remove snap-ring on shaft, slide top gear and worm gear off. Clean all the grease out and clean parts. Installed new worm gear and parts. Repacked with new grease, careful not to much, leaving room for expansion.

After trying to make a batch of heavy frosting, my KitchenAid mixer final stopped turning. After watching a video of how to change the grease in a similar model on PartsSelect and seeing it wasn't that hard to take apart, I decided to give it a try myself. Removing the cover exposed a completely worn gear drive. Luckily, it was easy to determine which parts needed replacing and PartSelect sent them in no time. Once I put everything back together, it sounded terrible which was pretty tough to take. As it turned out, the problem was flecks of metal from the gear were still in the grease and were getting caught in the mechanism. Once I thoroughly cleaned all the grease out and gave it some fresh grease the machine worked great. Much better than before. I only wish I had swapped the grease out at the same time. Thank you PartsSelect for saving me hundreds of dollars on a new machine!

Worm gear strips usually after the lower gear housing breaks. Tore down cleaned grease and shrapnel out, replace stripped worm gear and lower housing. It's convenient that the lower housing plate comes assembled with new bushing and gear. This is now the third one of these expensive mixers I have repaired, word got out that I fix them, and this is a very common problem. Repairs have been for friends and Church, so I don't charge any labor, it's kind of fun, messy, but fun. Note to Kitchen Aid: Please strengthen lower gear case.

removed the cover, separated the gear casing, cleaned the gears, replaced the thrust bearing kit and worm gear, greased all and reassembled. Wish I would have known to order the grease, it would have saved a couple bucks in shipping.

Noticed worm gear was worn out, ordered the parts, it came very next day. On YouTube instructions were very easy to follow. Important point to remember,I washed the parts in water with chlorine in it. Retaking ring was tough to take out, as I did not have parrot beak plier, could not find it at Home Depot or Lows. Putting the retaining ring I used circular nut driver, to press it on the shaft to slide down by hammering it. While assembling follow the instruction step by step from the you tube. Machine works smoothly. Performing well. Thanks to part select, excellent web page, efficient delivery. I would recommend them to all.

I replaced the switch component twice and I still have the same problem. I will purchase a new motor now see if that works? I'll post what happens thanks

took off the strap band around mixer, took off the cover (4 screws, took off gear cover (4 screws) took off the retaining ring(used pliers and screwdriver) took off upper gear, took out retaining pin, took off lower gear (becareful to grab the planetary assembly as it will fall out after you take out the retaining pin) cleaned out all of the gear grease (the teeth that were missing were in it. replaced the planetary assembly, lower gear and retaining pin. replaced the upper gear, replaced the retaining ring (used screwdriver and hammer. you have to spread the ring with end of screw driver so it will fit on the shaft then tap lightly with screwdriver and hammer to get it down to the keyway for the ring.) replaced the gear grease with NEW grease, reaplaced the gear cover, replaced the mixer cover, replaced the strap band and plugged it in to test it. IT was quieter than before and works great. i spent less than $30 to repair my 10 year old, out of warranty, Kitchen Aid Mixer. much better than the $32.00 to ship it to factory repair shop and get an estimate to repair. I needed it to make a cake for my nephews wedding. I had my parts in 2 DAYS!!! it was a great experience over all.

Took housing off, removed computer board and disconnected speed control assembly from board. Soaked plastic slide in hot water and freed up mech. Discovered a crack in plastic slide from forcing it. Ordered new assembly and installed. TIP: Keep slide clean of substances that will jam it by cleaning occasionally with water. For a complete cleaning you will have to remove it. Total of 6 easy to reach screws.

First and foremost, I am not mechanical at all. I typically refer to parts as thing-a-ma-jigs, and whatca-ma-call-its. When it froze up and started to make a loud grinding noise, I guessed it was a gear problem. I decided to try to take it apart, What did I have to lose? If I couldn't figure it out, I would be down a mixer. I was already down one as it was. It was very easy to take apart and I could immediately see what gears needed to be replaced. Parts Select made it very easy to see what parts I needed. And delivery was lightning fast; the next day after it shipped! I found a PDF on line on how to dis-assemble and re-assemble the mixer. I got it together and it mixed for a few minutes and froze again. I took it apart and realized that I didn't have the whatcha-ma-call-it (worm gear) seated properly. Fixed it and put it back together and put it to the test. Working just fine now! Thank you Parts Select for making this very easy!

Ordered new worm gear and received in a few days. I cleaned out old grease from the gear housing, replaced the worm gear and packed with new grease. Machine runs well now. Easy repair.