KP2671X KitchenAid Mixer - Instructions
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worn teeth on worm gear. beater not turning
took off the strap band around mixer, took off the cover (4 screws, took off gear cover (4 screws) took off the retaining ring(used pliers and screwdriver) took off upper gear, took out retaining pin, took off lower gear (becareful to grab the planetary assembly as it will fall out after you take out the retaining pin) cleaned out all of the gear grease (the teeth that were missing were in it. replaced the planetary assembly, lower gear and retaining pin. replaced the upper gear, replaced the retaining ring (used screwdriver and hammer. you have to spread the ring with end of screw driver so it will fit on the shaft then tap lightly with screwdriver and hammer to get it down to the keyway for the ring.) replaced the gear grease with NEW grease, reaplaced the gear cover, replaced the mixer cover, replaced the strap band and plugged it in to test it. IT was quieter than before and works great. i spent less than $30 to repair my 10 year old, out of warranty, Kitchen Aid Mixer. much better than the $32.00 to ship it to factory repair shop and get an estimate to repair. I needed it to make a cake for my nephews wedding. I had my parts in 2 DAYS!!! it was a great experience over all.
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- Customer:
- Scott from Farmingville, NY
- Parts Used:
- WP9706648
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Mixer is running in high speed then shut down.
I replaced the switch component twice and I still have the same problem. I will purchase a new motor now see if that works? I'll post what happens thanks
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Motor running but not driving mixer shaft
Remove screw and nut from back of mixer head to release the silver name band. Remove the exposed four cross head screws, (two each side), and lift off the motor and gear cover. Wipe excess grease from gear wheels to expose the retaining ring clip at top of vertical gear shaft. Using small nose circlip pliers, remove retaining ring and bevel gear wheel to expose shaft pin and worm gear. Support the shaft from below and remove pin. Lift off worn worm gear wheel allowing shaft to drop down. The horizontal worm gear shaft can now be lifted out taking care to keep assembled. Carefully clean old grease from all gears and from the gear housing, (note that broken pieces of the old worm gear are in the old grease. Repack housing with fresh high performance grease recommended for worm drives. Cover new and reuseable gears with grease. Reverse the process to reassemble the unit.
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- Customer:
- Robert from Little Compton, RI
- Parts Used:
- WP9706648
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
Variable speed switch replacement
Easy repair that replaced the variable speed switch. The broken switch only ran at high speed. To replace the mixer would cost at least $500. The new switch was $45 and was an easy install. I marked the four electrical leads with a Sharpie and loosened the two screws holding the switch. The repair was super easy. It was like heling an old friend recover from an illness.
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mixer skips and making noises when mixing the dough
Remove the top cover , inspect the gears . In my case the worm gear and the gear follower worn out . I removed the damage gears and the old grease , clean the inside and reinstalled everything . Now , the mixer is working good again.
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- Customer:
- Linda from Lynden, WA
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Thumb screw
the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install
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- Customer:
- Bill from Charlotte, NC
- Parts Used:
- W11646967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
missing part
just attached it
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- Customer:
- JOHN from RIVERSIDE, CA
- Parts Used:
- WP9706648
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Mixer goes full speed even when on low setting.
Removed one screw to remove deco band around mixer body. Removed four screws under band to remove mixer top. Removed two screws holding switch. Removed wires one at a time putting them in the same position on the new switch. Re-attached switch, mixer top, and deco band. Works perfectly.
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Mixer wouldn't slow down
I unplugged the mixer, then I removed the Phillips screw holding the beauty ring, then removed the 4 screws that hold the motor housing together. I removed the housing top, and unscrewed the speed control switch. I marked each one of the connectors of the switch (there are 4) 1-4 then disconnected the speed sensor from the switch and the motor. Replaced the new sensor and connected that to the new speed control switch. reconnected the connectors to the terminals I took them from ( 1 - 4 ) screwed it into place. replaced the top motor housing, I screwed that back with the four screws. replaced the beauty ring and screw. plugged it in and tested it and it was like new
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- Customer:
- Rodney from Thornton, NH
- Parts Used:
- W11086780
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
worn gear causing slippage under load
removed cover. Removed cover over gears. Used lock washer pliers to remove lock washer. Took out gears. Cleaned metal shavings from old gear and grease. Reassembled using new gear. Took about 15 minutes and saved $$ over sending mixer out for the repair.
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- Customer:
- Rick from Warwick, RI
- Parts Used:
- WP9703680
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Mixer would not fully rotate under any load
Removing the cover of the mixers "guts", it was immediate evident the a major gear had lost a few of its "teeth". Parts Select clearly offered the required part of this $300 mixer for a favorable price. I was fully impressed that it arrived within 4 days or my ordering the part. I simply exchanged the damaged gear and restored the mixer to service and I'm fully impressed with the Parts Select Company for their swift response to my needs.
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bevel gear was stripped
opened the mixer.. all screws in kitchaid are the same so not to worry... opened up and replaced the gears... and put it back together... diagram helped in that front and rear bearings of connecting gear are the same # on diagram it is easy to confuse when you put it back together, but the item number and description of each helped make sure it was in the right place. Otherwise... time to fix would have been less....
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- Customer:
- Craig from Cawker City, KS
- Parts Used:
- W11086780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
stripped gear.
took mixer cover off, took gear box cover off, removed gears, replaced gears, replaced covers, made cookies, no problem!!
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- Customer:
- Dennis from Frankfort, IN
- Parts Used:
- W11086780
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Worn worm gear
The KitchenAid is "old school" in that it is held together with simple (but very stout) bolts and screws. I removed about 10 such fasteners, slipped off the gear retainer, and pulled it out. On Sunday, a very nice customer service rep helped me order the right part, but I did the rest on line in a matter of seconds. It shipped on Monday and arrived on Wednesday. Took about 10 minutes to put everything back. I REALLY WISH everything was this easy in 2012!!!
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- Customer:
- marjorie from juda, WI
- Parts Used:
- WP9709194
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
head of screw was broken in half
I looked on line found the product sent in information and 3 days later was in my mailbox,great service and ease of ordering. thanks marjorie
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