YWMH76718AS1 Whirlpool Microwave - Instructions

While on your web site and looking at the three parts needed for my microhood oven, I called Customer Service to make certain the parts were correct. The three parts ordered and received were "exact" and easy to replace as instructed with one simple phillips screwdriver. Also, the total price was very reasonable. I would like to also add that the Vent Grille you sent has a much more improved support structure where the mounting screws are inserted than the original. I would, without hesitation, order parts from you in the future than from the major chain store where I purchased the appliance.

Time to replace the charcoal filter

First let me say that I tried several places to get what I thought was a simple light bulb. This included several national hardware stores as well as a national electrical supply company. No luck. Went to the manual and PartSelect. Not only did you have it in stock, ship right away,at a reasonable price it arrived in a matter of days. One would not normally think of receiving a "how to" video to change a light bulb but you did. That impressed me. Suffice to say the replacement went well and you can be certain the next time I need a part I will go to you first. I am also impressed with the organizations with which you are affiliated with. BBB, Norton, PayPal, money back guarantee etc. Thank You The entire process was made pleasant with your support.

Unplug microwave. Remove turntable and support from inside. Remove outside bottom cover (10 screws). Remove 2 torx screws holding motor in place. Remove 2 wires from motor, noting colors. Wires are held with spade connectors that has a small tab that needs to be depressed. Remove washer from motor and place on new motor. Entire procedure very easy.