IMH16XSS2 Whirlpool Microwave - Instructions

First let me say that I tried several places to get what I thought was a simple light bulb. This included several national hardware stores as well as a national electrical supply company. No luck. Went to the manual and PartSelect. Not only did you have it in stock, ship right away,at a reasonable price it arrived in a matter of days. One would not normally think of receiving a "how to" video to change a light bulb but you did. That impressed me. Suffice to say the replacement went well and you can be certain the next time I need a part I will go to you first. I am also impressed with the organizations with which you are affiliated with. BBB, Norton, PayPal, money back guarantee etc. Thank You The entire process was made pleasant with your support.

Removed 2 screws on the top of the microwave and removed top/front piece of microwave. Slid out old filter (which didn't look dirty at all) and replaced it with the new one. Replaced top/front piece and 2 screws. It took less than 5 minutes.

Time to replace the charcoal filter

Had to take all the screws out of the bottom of the microwave to get to the socket. Once that was done, it was a simple fix of taking out 2 screws that hold the socket in, and then unplugging it. Replug and put all screws back. It was a fairly simple fix for the diy homeowner.

Arrived in 24hours!!! Great.

Watched video which reminded me to order support for the turntable support ring and did exactly what the person in the video did. Excellent and prompt service and all parts fit.

After researching online, I found that I needed the turntable drive coupling, part#PS993087. when I went to your site it showed the same part but the part number had changed but said it would fit my microwave. Well, I was really surprised and happy when the part I received 3 days after I placed the order, with normal shipping,fit perfectly and now my turn table in my microwave works. I have marked this site a a favorite and will use it I'm sure soon. Being a single women and having to figure out how to fix the things on a small buget, I'm learning a lot and have a lot of respect for men that know how to do all the repair stuff. Thanks so much, I have been able to mark this off my list of things to fix. Have a nice day. Cj- age, 58

You had alerted that it was imperative to unplug unit before starting to remove defective bulb. As described, there was silicon on bulb and socket and bulb broke upon my attempt to remove. Had to use needle nose pliers to get metal base of old bulb from socket, then all went well.

Simply placed new dish on the rotating hub.

The problem I have with changing the bulb is my microwave is an overhead one and therefore I cannot tip it on its side to easily replace the bulb. I have to drop the lid down and carefully install the new bulb from underneath.

I called the repair/parts number to make sure I had correct parts and the young lady instructed me as to the size of the serving tray; within 48 hours we had the VERY carefully wrapped carton opened and back in the microwave, working perfectly. Thank you. We'll recommend you to our friends!

just replace need cooking tray

I just opened the box and set it in. Took all of two minutes.

Stood on a step stool (microwave over stove), took off the one panel,removed old filter and put in new one

removed grill cover, removed bulb plate, unscrew bulb, screw new bulb in socket,put bulb cover back on and screw grill cover back on. no issues whatsoever.