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KMLS311HBS1 Whirlpool Microwave - Instructions

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All Instructions for the KMLS311HBS1
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Customer:
Sleiman from Miami, FL
Parts Used:
W11256462
Difficulty Level:
Easy
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers
Microwave made very loud noise while on. No heat.
Unless you have a very comfortable background with electronics and electricity, I don't necessarily recommend taking apart a microwave. If you are very handy and are going to be VERY cautious to follow the rules of discharging caps and testing voltages before moving forward, then go for it. That said, I took the microwave off and apart. Not knowing where to find the parts, I was fortunate that the installer put the instruction book for the microwave inside the front vent slot above the touchpad for reference. it details the location of every part and it tells you very clearly what each part you test should show specific to this microwave on your multimeter. Find this guide online if you don't have it. Turn on the microwave for 20 seconds with a glass of water to make sure it's not heating - that with the noise means it's eeither the magnetron, cap, or diode. Read the notes on this site for all of the basic things to look for with the magnetron, diode, and capacitor. Once comfortable with the guide, locations of those devices, and how to test, then take it down and apart. Unfortunately, I didn't do all those things in that order, and it only wasted a lot of time trying to find the parts. Once I found the parts and put all the screws and covers back for all the areas that didn't need to be accessed for the repair, testing went quickly. The diode was bad. Ordered a new one and had it in 3 days or so. That means your microwave will be apart and sitting somewhere for a little while until you get the part and have time to repair it. Putting the diode back isn't too bad. Reassemble the microwave and put it back up again. If i had to do it again, it would take me 20 to 30 minutes once the microwave was down and on a table. Also, I used some bricks with towels over them or you could use some sawhorses to keep the microwave elevated so you can plug it in and run it after installing the new component. Again, make sure you discharge the cap before touching anything again even if you didn't run it, but just plugged it in.
38 of 53 people found this instruction helpful.
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Customer:
Fausto from Miramar, FL
Parts Used:
W11256462
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Humming sound, not heating.
I turn off the income electricity by shutting down the corresponding circuit breaker. Then, I removed the control panel from the microwave which gave me access to the capacitor and adjacent diode. After that i unscrewed the defective diode and replaced it with the new one and BINGO!
34 of 48 people found this instruction helpful.
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Customer:
Daniel from DECATUR, GA
Parts Used:
W11707984
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Microwave wouldn't turn on and found breaker been tripped and then microwave wouldn't turn on at all.
Read some instructions and easily found the fuse. Replaced it. Still didn't work. Took control panel off to check door switches. Nothing I read mentioned a second fuse. Tested and it to had blown. Ordered another one. Popped them in. Done.
18 of 27 people found this instruction helpful.
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Customer:
Wayne from Wingate, NC
Parts Used:
W11256462
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Wolud not heat or cook anything.
Instead of telling you, i have question do you have any instructions on how to do the repair. It would have helped save time on the repair.

This job took longer then it should have, becasue I did not start right in the begining. I did figure it out quickly after the wrong start.

You were a big help in picking the right part to correct the problem. You should be able to help with the repair. Thank You
19 of 37 people found this instruction helpful.
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Customer:
Bevan from PACIFICA, CA
Parts Used:
WPW10466420
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
NOISY TURNTABLE DRIVE MECHANISM
RATHER EASY. PHILIPS SCREWDRIVER, TORX DRIVER (FOR THE 2 SCREWS SECURING THE GEARMOTOR ITSELF), VERY SMALL SCREWDRIVER TO ASSIST IN DEPRESSING THE DETENTS ON ELECTRICAL CONNECTORS AT THE MOTOR. IF THE MICROWAVE IS ABOVE A STOVE UNIT, IT'S A GOOD IDEA TO PLACE A TOWEL DOWN ON THE STOVETOP TO CATCH ANY WAYWARD SCREW IF ONE HAPPENS TO GET AWAY. (VOICE OF EXPERIENCE)
7 of 8 people found this instruction helpful.
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Customer:
Rene from BINGHAMTON, NY
Parts Used:
WPW10466420
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
turntable motor making clicking noise when turning
I unscrewed the bottom plate of microwave oven and took a picture of how the wiring was plugged in and unscrew the motor and put the new one in,it was so easy to do
7 of 8 people found this instruction helpful.
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Customer:
Benny from OZAN, AR
Parts Used:
W11256462
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Diode had burnt out
Take off top facing over microwave using screwdriver also protection plate for diode and capaitor. Disconnect diode from frame, bracket to capacitor then remove, disconnect wires leaving diode on capacitor for right connection, replace, rewire done.
6 of 8 people found this instruction helpful.
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Customer:
Jerry from FORT WORTH, TX
Parts Used:
W11256462
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Microwave would run but not heat up the food
Removed the microwave from above the oven by loosening the two screws above the microwave. As the unit tilted outward lifted up and the whole unit came out all the time feeding the power cord through the cutout for the power cord. After it was out removed the cover and identified the capacitor and made sure it was discharged and removed and replaced the diode. tested before reinstalling and it heated up just fine. Reversed order and reinstalled . Very easy job maybe a second hand to help fish the power cord when installing and removing.
5 of 7 people found this instruction helpful.
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Customer:
Michael from GLENDALE, CA
Parts Used:
W11256462
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Not heating up
Remove “over the stove” unit. Remove unit shell case. Unscrew and disconnect diode. Replace diode. Re-assemble. Put unit back in place.
4 of 5 people found this instruction helpful.
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Customer:
Bryan from LAKEVILLE, MN
Parts Used:
WPW10466420
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Turntable would click, pop, and jerk while running.
Unplug the microwave. Removed the glass tray, the roller ring, and plastic piece that sits on the motor shaft from the inside of the microwave. Remove the 12 Phillips head screws from the bottom of microwave, let the bottom hang down on the mounting hooks at the rear of the microwave. Remove the 2 torx screws from the mounting bracket under the microwave lower the turntable motor remove the two leads. Transfer the rubber washer from the old motor to the new and reassemble and test. It took longer to write these instructions than it did to do the job.

Hint: if the microwave is over a stove lay a towel across the stove to catch any screws that may fall.

Good luck and enjoy your fully functional microwave!
4 of 5 people found this instruction helpful.
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Customer:
Robert from Charleston, SC
Parts Used:
W11256462
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
visible sparking inside top of MW unit
Remove the two screws to the plastic vent strip at the top of the unit. That exposes a metal cover (upper right) held in place by two more screws. (Found that removing the screw holding the key panel in place and moving that out of the way made for more work room) Remove the metal cover. The HV diode (visible) on one end is secured to the chassis by a screw. The other end is fitted to the HV capacitor. So unscrew one end and pull the HV diode off the capacitor. The replacement fits on like the old one came off. Very simple repair. But it would be safe to short the capacitor terminals to the chassis first. Noticed that it appeared the sparking was caused by the HV diode's outer casing being worn by the asbestos covered wire next to it and laying against it. I made sure the two were not touching, before putting the covers back on. Also, the problem started with an occasional spark when the MW started. It quickly deteriorated to a full, non-stop electrical sparking. You can hear it, smell it, and see it through the top vent. You don't need to remove unit to work on it.
2 of 3 people found this instruction helpful.
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Customer:
John from Port Saint Lucie, FL
Parts Used:
W11256462
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Microwave turns on but did not heat
Loosened but did not remove screws that held up microwave over range,removed grill on top by loosening screws that held grill in place.removed small mesh grill on right side of microwave, this gave me access to capacitor ,diode is connected from one lead of capacitor to a metal plate ground,Disccarged capacitor to ground by shorting terminals to ground using a thick insulated screwdriver.Since the diode was screwed to the top of the metal plate I cut it out with a pair of side cutters .I then connected the new diode to the capacitor with my long nose pliers and groonded the other end to a more accessible part of the metal grounding plate.I then replaced all parts in reverse order.Works like a charm.
2 of 3 people found this instruction helpful.
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Customer:
Peter from PLEASANT PR, WI
Parts Used:
W11178521
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Countertop Dishwasher - Non Whirlpool
Since I have All Whirlpool appliances in the home, the only one not a Whirlpool was a counter top dishwasher that looks exactly like it could be a Whirlpool and so not to be the odd unit out, I labeled it with with a Whirlpool logo nameplate on the face of the door. Now everything matches perfectly and all in the same exact color white too.

Just measured and marked where the plate was to be located, cleaned that part of the surface, peeled the backing and carefully placed the logo name plate in place and pressed it on. Voila. Done and looks original as well. Call me the big, deep fakearooski.
1 person found this instruction helpful.
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Customer:
Mark from Smithtown, NY
Parts Used:
W11707984
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
machine was dead.
After removing the over-the-range unit (no small feat!) I had to figure out how to open the case (good puzzle!). Capacitor had already discharged, so it was very easy to reach in, pop the old fuse and install the new one! As per your advice, I found out I was a "28%-er"! Upon re-installation, the microwave "sprang to life"!! Thanks, "Part Select"!! I was already shopping around for a new machine! (Now if you could only tell me an easier way to re-mount this heavy beast over the stove!!!)
1 of 2 people found this instruction helpful.
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Customer:
Larry from HARKER HTS, TX
Parts Used:
W11707984
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers
Microwave had no electrical
I was sent the wrong fuse by you. I had to procure a fuse in another manner. Very disappointing. The repair was simple. It just took longer because of the failure to send the correct fuse.
1 of 2 people found this instruction helpful.
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All Instructions for the KMLS311HBS1
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