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SMV9165BC (XAA) Samsung Microwave - Instructions

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All Instructions for the SMV9165BC
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Customer:
Rozsa from MADISON, NJ
Parts Used:
DE64-00760A
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Microwave door did not close
Initially I called a Samsung recommended appliance repair outfit to fix the latch. The technician informed me that he does not fix latches. I need to buy a full new door for the microwave for $215 plus he charges $165 to come to my house. I got angry and did some research and it turned out that this is a very common problem. I ordered part PS4229162 "door key" $6.67 then followed the instructions on a youtube video by zimsjeep
"Repair a Broken Microwave Door Latch" to install. At first I struggled a bit hooking up the spring to the frame, but then I used a slim plier to hold the spring (instead of my fingers) and that did the trick.
44 of 63 people found this instruction helpful.
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Customer:
John from Orlando, FL
Parts Used:
4713-001165
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Not the original type bulb
The repair was very easy, however the bulb was not the same as the original one. The original bulb had a bright setting and a low setting, but the replacement bulb was only the low setting bulb. There was no bright and dim operation. The switch on the microwave had the duel settings.
31 of 39 people found this instruction helpful.
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Customer:
Ted from Hudson, NH
Parts Used:
DE91-70063D
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Buzzing noise, no heating of food
Removed control panel, discharged HV capacitor. Removed old diode, tested to confirm failure. Replaced part. Other than the removal of the panel swapping the part was almost as easy as replacing a light bulb.
22 of 32 people found this instruction helpful.
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Customer:
louis from PARRISH, FL
Parts Used:
DE91-70063D
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
Microwave stopped working - would not heat up
I removed the outer cover and exposed the inner workings. I watched a video on partselect.com to show how to remove and replace the Diode. I followed the instructions and it was very easy to replace.

Unfortunately, the diode was only part of the issue. I ended up replacing the High Voltage capacitor and Magnetron also. Those were a little more complicated but still easy to do.

Now the Microwave works just like new! Cost me less than $100 for all parts.
11 of 19 people found this instruction helpful.
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Customer:
Joel from CAMBRIDGE, MA
Parts Used:
DE91-70063D
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Appears to work, but food not heated
The high voltage tired was shorted. I replaced it with a new one, but that did not solve the problem.

You can test the high voltage tired with a voltmeter and a 9 V battery. Search Search for it on YouTube.

You can also test the high voltage capacitor, the high-voltage transformer, and the magnetron with a multi meter. Search for the procedures on YouTube.

I tested all these high-voltage components with a low-voltage multi meter, and they all checked out OK (after replacing the diode). However the microwave still did not heat food.

When working on a microwave it is important to unplug it and also discharge the high voltage capacitor. The capacitor has a 10 megaohm resister to automatically discharge itself, but it may have failed – – so discharge it manually.

In the end I ordered a new microwave.
20 of 47 people found this instruction helpful.
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Customer:
Ellen from Colorado Springs, CO
Parts Used:
4713-001165
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Burned out lamp on microwave
Opened light panel and replaced bulb. Very, very easy.

I am concerned, however, that this bulb does not emit the same amount of light as the one i replaced. The item number is the same, however, so I am perplexed at this bulb efficiency.
5 of 9 people found this instruction helpful.
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Customer:
Kenneth from Millersville, MD
Parts Used:
4713-001165
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Microwave lamp burnt out
With microwave still attached under the cabinets, I removed 2 screws for the top grill and then one screw for the bulb cover plate. This provided access to the bulb. The replacement bulb was a simple plug-in.

The best part of this experience was the exploded parts diagram on the PartsSelect web site which allowed me to easily locate and order the correct part.
9 of 21 people found this instruction helpful.
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Customer:
Raymond from TROY, OH
Parts Used:
3405-001034
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
The microwave would not turn on or would run with the door open
Other tools that are usefull long needle nose pliers, long thin blade screw driver and small magnetic flashlight. Place the microwave on a work bench and remove the case it cover 3 sides. Place the microwave on a chair so it can stand with the controls up. You are replacing the lower door microswitch. The switch is located behind the control panel in the lower part of the area. The switch is several inches inside this area and your hands will not fit. Take care when moving wires and a couple of sensors. Use the thin blade screwdriver to release a tab holding the switch in place. Do not break this tab. Take the needle nose pliers and remove the switch. Put the wires on the new switch, open the door a short distance so a door lever moves enough to put the microswitch back into the bracket.
6 of 13 people found this instruction helpful.
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Customer:
Jon from Adel, IA
Parts Used:
4713-001165
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Burned out light bulb
I followed the instructions in the owners' manual on how to access the bulb. Installation was a breeze. I couldn't believe how fast I received the replacement bulb from PartSelect. I ordered it on line one afternoon and Fedex delivered it to my front door before 9:00 A.M. the next day. Awesome service.
4 of 7 people found this instruction helpful.
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Customer:
kenny from Blytheville, AR
Parts Used:
DE63-00196A
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
filter on microwave
easy to install
2 of 2 people found this instruction helpful.
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Customer:
Suzanne from LONG BEACH, CA
Parts Used:
DE63-00196A
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
VERY dirty- grease soaked- filters from under the above the stove microwave.
Pulled the filters down, measured and went on line- done. was fast to find the part and easy to order...
4 of 8 people found this instruction helpful.
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Customer:
walter from coatesville, IN
Parts Used:
DE74-20016A
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
broke glass serving tray in microwave, hard to find item
you had the part I am happy , Thanks
2 of 2 people found this instruction helpful.
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Customer:
SANDRA from GLENDO, WY
Parts Used:
DE64-00760A
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
microwave door
We did not use the part, the spring fell off inside the door. We kept the part just in case
1 of 3 people found this instruction helpful.
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Customer:
Dave from ROCHESTER, MN
Parts Used:
DE64-00760A
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
The plastic door key (latch) broke where the spring attaches.
I took off the inner plastic frame of the door, removed the broken part, hooked the spring up to the new latch and replaced it into the proper alignment holes, and works perfectly. It was less than a 5 minute repair.
1 of 4 people found this instruction helpful.
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Customer:
Marilou from Sylmar, CA
Parts Used:
DE74-20016A
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Microwave cooking tray cracked
We just order the tray and basically replaced it with the new one we ordered. It fits perfectly. Very happy with the purchase.
0 of 2 people found this instruction helpful.
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All Instructions for the SMV9165BC
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