SMV9165BC (XAA) Samsung Microwave - Instructions
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- Customer:
- Rozsa from MADISON, NJ
- Parts Used:
- DE64-00760A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
Microwave door did not close
Initially I called a Samsung recommended appliance repair outfit to fix the latch. The technician informed me that he does not fix latches. I need to buy a full new door for the microwave for $215 plus he charges $165 to come to my house. I got angry and did some research and it turned out that this is a very common problem. I ordered part PS4229162 "door key" $6.67 then followed the instructions on a youtube video by zimsjeep
"Repair a Broken Microwave Door Latch" to install. At first I struggled a bit hooking up the spring to the frame, but then I used a slim plier to hold the spring (instead of my fingers) and that did the trick.
"Repair a Broken Microwave Door Latch" to install. At first I struggled a bit hooking up the spring to the frame, but then I used a slim plier to hold the spring (instead of my fingers) and that did the trick.
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- Customer:
- Ted from Hudson, NH
- Parts Used:
- DE91-70063D
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Buzzing noise, no heating of food
Removed control panel, discharged HV capacitor. Removed old diode, tested to confirm failure. Replaced part. Other than the removal of the panel swapping the part was almost as easy as replacing a light bulb.
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- Customer:
- Joel from CAMBRIDGE, MA
- Parts Used:
- DE91-70063D
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
Appears to work, but food not heated
The high voltage tired was shorted. I replaced it with a new one, but that did not solve the problem.
You can test the high voltage tired with a voltmeter and a 9 V battery. Search Search for it on YouTube.
You can also test the high voltage capacitor, the high-voltage transformer, and the magnetron with a multi meter. Search for the procedures on YouTube.
I tested all these high-voltage components with a low-voltage multi meter, and they all checked out OK (after replacing the diode). However the microwave still did not heat food.
When working on a microwave it is important to unplug it and also discharge the high voltage capacitor. The capacitor has a 10 megaohm resister to automatically discharge itself, but it may have failed – – so discharge it manually.
In the end I ordered a new microwave.
You can test the high voltage tired with a voltmeter and a 9 V battery. Search Search for it on YouTube.
You can also test the high voltage capacitor, the high-voltage transformer, and the magnetron with a multi meter. Search for the procedures on YouTube.
I tested all these high-voltage components with a low-voltage multi meter, and they all checked out OK (after replacing the diode). However the microwave still did not heat food.
When working on a microwave it is important to unplug it and also discharge the high voltage capacitor. The capacitor has a 10 megaohm resister to automatically discharge itself, but it may have failed – – so discharge it manually.
In the end I ordered a new microwave.
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- Customer:
- Raymond from TROY, OH
- Parts Used:
- 3405-001034
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
The microwave would not turn on or would run with the door open
Other tools that are usefull long needle nose pliers, long thin blade screw driver and small magnetic flashlight. Place the microwave on a work bench and remove the case it cover 3 sides. Place the microwave on a chair so it can stand with the controls up. You are replacing the lower door microswitch. The switch is located behind the control panel in the lower part of the area. The switch is several inches inside this area and your hands will not fit. Take care when moving wires and a couple of sensors. Use the thin blade screwdriver to release a tab holding the switch in place. Do not break this tab. Take the needle nose pliers and remove the switch. Put the wires on the new switch, open the door a short distance so a door lever moves enough to put the microswitch back into the bracket.
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- Customer:
- kenny from Blytheville, AR
- Parts Used:
- DE63-00196A
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
filter on microwave
easy to install
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- Customer:
- louis from PARRISH, FL
- Parts Used:
- DE91-70063D
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Microwave stopped working - would not heat up
I removed the outer cover and exposed the inner workings. I watched a video on partselect.com to show how to remove and replace the Diode. I followed the instructions and it was very easy to replace.
Unfortunately, the diode was only part of the issue. I ended up replacing the High Voltage capacitor and Magnetron also. Those were a little more complicated but still easy to do.
Now the Microwave works just like new! Cost me less than $100 for all parts.
Unfortunately, the diode was only part of the issue. I ended up replacing the High Voltage capacitor and Magnetron also. Those were a little more complicated but still easy to do.
Now the Microwave works just like new! Cost me less than $100 for all parts.
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- Customer:
- Suzanne from LONG BEACH, CA
- Parts Used:
- DE63-00196A
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
VERY dirty- grease soaked- filters from under the above the stove microwave.
Pulled the filters down, measured and went on line- done. was fast to find the part and easy to order...
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- Customer:
- Dave from ROCHESTER, MN
- Parts Used:
- DE64-00760A
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The plastic door key (latch) broke where the spring attaches.
I took off the inner plastic frame of the door, removed the broken part, hooked the spring up to the new latch and replaced it into the proper alignment holes, and works perfectly. It was less than a 5 minute repair.
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- Customer:
- SANDRA from GLENDO, WY
- Parts Used:
- DE64-00760A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
microwave door
We did not use the part, the spring fell off inside the door. We kept the part just in case
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- Customer:
- Matt from Oswego, IL
- Parts Used:
- DE64-00760A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
door latch broke off
Use knife to peel back molding around latch openings. Pull down on plastic latch part, pull out bottom and tilt up to remove broken part from spring. Tilt top of new part inward and connect tab to spring. Push in bottom of latch and snap. Replace the molding by pushing all around the door frame.
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- Customer:
- Dianne from Danville, VT
- Parts Used:
- DE64-00760A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Door did not stay latched
After removing the door from the OTR microwave, we slid out the old latch, slid in the new, & reattached the spring. Replaced the door & DONE.
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- Customer:
- Susan from Pecatonica, IL
- Parts Used:
- DE64-00760A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Door latch broken
Used a putty knife to take off the edging inside the door to have access to the latch. Put the new part in and attached the spring. Replaced the edging and job was complete.
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- Customer:
- BRUCE from LA QUINTA, CA
- Parts Used:
- DE64-00760A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Door Latch Broken - Door Did Not Close
Got part from you in one day - great- watched utube video on removing molding and reinstalling. Video was longer than time to fix all need to do was remove molding and install the door latch - it is made of plastic with a hook on which to attach spring. Hook breaks and therefore door does not close
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- Customer:
- Cynthia M. from Edison, NJ
- Parts Used:
- DE64-00760A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The door on microwave would not stay shut.
Called Maytag regarding the latch. Was told I had to order an entire new door that would cost around $170 before shipping and handling. Went on partselect and foundt he part for $2.02. Big difference in price. Very easy to install. Hardest part was getting the spring back on. Would definitely recommend to friends.
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- Customer:
- Marilou from Sylmar, CA
- Parts Used:
- DE74-20016A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Microwave cooking tray cracked
We just order the tray and basically replaced it with the new one we ordered. It fits perfectly. Very happy with the purchase.
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